It is a sad day when you are down to your last case of @redoakbrew and live in Virginia
When is @AmericanAir going to admit they have eliminated a benefit of being a frequent flyer? I am a lowly platinum flyer. But my benefit is up to 48 hours before a flight I have the opportunity to be upgraded. It is no longer happening and this AM as I checked in to my...
Check Fraud Friday! finxtech.com/how-to-moderniz…
The Memo wasn't meant to be public. But its lessons are too valuable to ignore...a.co/d/0dREPqHt
GIVEAWAY MESSAGE!!! a.co/d/0dREPqHt RT and Follow to win a signed copy of the book.
This book is entering more leadership teams than I expected...Thank You a.co/d/0dREPqHt
The Memo is one of the most brutally honest leadership documents...If you are a new leader, you should read it. a.co/d/0dREPqHt
The memo wasn't about blame - it was about accountability...a.co/d/0dREPqHt
Many of you have purchased the book and I appreciate it. Can I ask for one more favor? Post a review. a.co/d/0dREPqHt
More leaders should talk openly about mistakes. It builds trust, not weakness. Learn how the Trammell Crow Company did that in this memo. a.co/d/0dREPqHt
Really @AmericanAir you have not resolved the issue. What number do you think you are getting? I can tell you it starts with “Z” and ends with “ero”
Thank you those that have already purchased the book...the messages I am getting from readers and how they are connecting with the memo exceeds my expectations. a.co/d/05RnNBFk
Tag someone who taught you a lesson you didn't want, but needed. I'll go first. @americanAir has taught me how not to treat your most valuable customers. a.co/d/05RnNBFk
A good mentor teaches. A great mentor warns. - a.co/d/05RnNBFk



