Father, founder, fly fisher, and former user of the platform previously known as Twitter.

NC & NYC
Joined March 2009
Cleaning out the closet and came across this oldie but goodie from the early @googleanalytics days!
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After much searching, I finally figured out how to restore supervised status to my teen's Google account. You have to go to families.google.com/supervis… under the Teen's logged in Google account, and then follow the steps. Then, the parent account gets an email for the same process.
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Our friends just learned their 8 year old has Leukemia. Join us in supporting his fight. instagram.com/stories/charbw…
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This is why @SpaceX Starlink service is going to crush the competition… all the setup instructions on one giant card with 3 pictures. Seriously the simplest setup of any connectivity system I’ve ever used.
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Anybody know what this push message from the Gemini Photos app by @MacPaw says? Came about 8:30am PST on 2/27.
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The constant whistle blowing noise creates massive additional stress in passengers, kids, families, drivers. This is not welcoming or kind. It is not in-line with @flypdx values. Traffic can be managed without triggering anxiety and anger in everyone. Manage your people better!
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What can you do with $70 this holiday season? Buy 10 more peppermint mochas? Give a job & lifetime of income for a family in Haiti? 🤔 Join me as one of the 1,000 people to each give $70 for building a vocational school in Haiti with @LaPointeFnd: lnkd.in/dXJKYgEF
Great article. Good example of how to do CX wrong. Over the pandemic @delta has gone the wrong direction in CX while @united has improved with great features like in-flight chat. I bet tech stack over-selling and poor implementation is ultimately to blame. inc.com/jason-aten/delta-air…
I’ve been trying to place where I’ve seen the actor that plays Nate in Ted Lasso before. It just came together… That old @googleanalytics “in real life” video! youtu.be/3Sk7cOqB9Dk still so good and sadly still@so true of too many websites 😂
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What happens if you forget and leave your AirPod Pros in your pants pocket and put them through the wash? #yearofamerica instagram.com/p/CRsIE5dNTvS/…
Nothing says buy into this franchise like a website menu that says “do not delete - space holder”
Seriously what is up with @googlenest? I can’t view video history over 30 days in the app. I can’t login using Chrome (login redirect loop) and Safari is “outdated” and can’t access videos. It’s like they’re *trying* to kill the product line and make me move to Amazon Ring.
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The new @CVS "virtual assistant" is like an upgraded version of phone tree hell. Literally the worst customer experience I've ever encountered.
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Anyone in my network have good ideas on how to address a business with high numbers of fake 5-star @GoogleMyBiz reviews? It's causing consumers to be misled on a purchase category in the thousands to tens-of-thousands of dollars, and creates distrust of @Google brand general.
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I’m sooo tired of misleading headlines. Here’s a latest headline: “Delta Says it is in ‘Dire Straits’, Requires Another Bailout After Paying Manager Bonuses”. Reality? Manages had a 50% pay CUT and received pay adjustments to come UP to what other employees had been receiving.
Hey @AutoNation one of your dealerships seems to be selling my personal contact info to a 3rd party who is aggressively spamming me with “your response is required” solicitations for an extended warranty. Thought you might want to know before I report it to my state’s AG office.
This is such a good point. @apple, if you’re listening, the one thing you can do to kill Chrome is have a “signed in” option like Chrome that has all my info saved, and do t make it be tied to silly iCloud accounts because everybody hates those. zdnet.com/article/apple-plea…
I think I’m going to switch to using Safari as my primary browser except for when I need something that requires a Chrome signed-in experience. Something about knowing my privacy is demonstrably enhanced by Safari on iOS now makes this seem like a good choice.