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My tips for inclusive product workshops - new blog post below...
In summary: plan ahead, shift power to the team, make it all playful 🥳✨
Thanks to @claragt, @sonia_stevenson & the GOV.UK Verify team 🥰
emilylabram.github.io/blog/p…
Did my first ever Opportunity Tree workshop and I absolutely love this approach to Continuous Discovery @ttorres THANKS, I'm hooked!!
ALT A screenshot of an interactive whiteboard. It shows an "Opportunity Tree" diagram. At the top is an "outcome". The next level contains "Opportunities" and the bottom level "Riskiest assumptions". On the right are three boxes containing post-its.
Product Managers in gov: who's out there doing (or trying to do) continuous discovery?
What is one experiment your teams tried in the past year that you're proud of?
Please retweet, I'm feeling rusty and in need of inspiration...
I'm aware that Defra have been doing "trials" in partnership with farmers and land managers. Seems like continuous discovery meets co-design. V interested in how you co-create the measures of success @DefraDigital @JanetHughes
Emily Hector Labram retweeted
Agree. @HilaryCottam’s Radical Help should be essential reading for everyone working in public service.
This podcast by my colleagues is honest, brave and thoughtful about how to build services that work for government teams. A worthwhile listen for anyone in government. Props to you @Fearless_T79 and @hptrippe and @myddelton 👏
Together with teams across government we’re creating a single sign-on and #DigitalIdentity solution that works for all services and their users. Want to get involved: listen to this month’s podcast to find out how: gds.blog.gov.uk/2021/08/25/p…
#DoTheHardWork
Codesigning with 3000 people in 8 months: this is the benchmark I aspire to. Amazing work @DefraDigital
Finally had a moment to write about @JanetHughes talking about the Future Farming and Countryside Programme at the UK Parliament's Select Committee.
See what she said about co-design: effortmark.co.uk/examples-of…
Emily Hector Labram retweeted
Hey! When you make a tweet that is solely an inducement to feel complete despair, remember that folks who struggle, but aren't currently despairing, could have their whole day run into a brick wall of fear when they read it. You're laying your intrusive thoughts like landmines.
Skateboarding at #Olympics2020 gets me all tearful. #SkyBrown's success = everyone's success 💞
Emily Hector Labram retweeted
bbc.com/future/article/20210… Long read: "For years, we were encouraged to store our data online. But it's become increasingly clear that this won't last forever – and now the race is on to stop our memories being deleted" writes @BBCFutureMedia
My team will be sharing research with the public on taking control of our personal data. It's been such a joy to work on this! ✨
Today, 3pm, for government folks. eventbrite.co.uk/e/gds-digit…
Emily Hector Labram retweeted
In a very exciting episode of “Fix the forms, one at a time”, thrilling news from @GDSTeam that they are getting started on a forms builder for non-digital teams to use on low-volume forms
#delighted – at Leighton Buzzard, England
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Emily Hector Labram retweeted
Growing teams shout a lot about new roles to hire, but talk less about the reality of living with an important gap. Here’s a thread about how a gap made us think differently.
It's end-of-year review time at @GDSTeam and lots of people ask for feedback.
In the past, I would reply to the people who shouted loudest.
I now realise that favoured the more confident (often, privileged) voices. (1/2)
Emily Hector Labram retweeted
This is really great to see happening at Defra... it’s really just ‘design’ done with people, rather than done for them 👏
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Emily Hector Labram retweeted
core SRE skill: being really good at explaining why 100% is an impossible fantasy, and how 99.999% is more expensive than 99.99% and so on...
