Sensemaker // Problem solver // Principal Designer & Research Community Lead @CoopDigital// Usually on holiday
Manchester, UK
Joined January 2009
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Amazing last day (for a little while) at @CoopDigital today. Thanks for the lovely gifts & fun times! See you in 9 months or so!
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This happened to me the other day on a crowded tram... when I said I’m 9 months pregnant, his gf wanted to have a fight with me “cos no one talks to my bf like that”
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.@rcervetto you’re an inspiration! Thanks for teaching us how to service map today! #servicedesign
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Really enjoyed hosting the Shop Direct UX Research team today for a knowledge sharing session. Thanks for reaching out @KateRylance, look forward to returning the visit!
Learning by doing in one of the Co-op Academies today, such a rewarding experience. Super impressed with our students & hats off to the teachers!
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