Houston, we have liftoff Bigger service area now live

1 in 3 asylum seekers to Ireland are now single men from Somalia. There are 3,400 Somalians in the Asylum system, mostly single men. By 2030, on current trajectory, there will be ~24k Somalian asylum seekers. Thats almost the population of Naas. What’s the plan here lads ??

We’re excited to share that we just signed an agreement for @salesforce to acquire @fin_ai for ~$3.6B. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027. Fin started as Intercom 15 years ago. We changed our name to cap our transformation just weeks ago. We were a darling of the SaaS era and invented so many of the patterns you see in software today. Nearly four years ago, in need of a reboot, we jumped on weeks-old modern LLMs to create and define the category we know as Customer Agents today. Salesforce invented modern software and SaaS. And @benioff is like the final boss of tech founder CEOs. In seat for 27 years, he’s one of the last of his era. Still pushing, pivoting, placing big bets. It’s a privilege for @destraynor and I to get to partner with him and join forces with Salesforce upon close at this most fascinating time. And will be very fun to get their help bringing Fin to magnitudes more consumers. To our customers: Over the past few years we’ve been shipping intensely. Including recently our groundbreaking model, Apex, and our paradigm-defining internal agent, Operator. With the resources of Salesforce this will only accelerate. And yet little will practically change. I’ll still be CEO, Des will still be running R&D, we’ll both still be committed to continuing to lead this category. Thank you very sincerely and deeply for your belief in us. To all of our friends, our families, and our employees, past and present: While this is not the end, it is a major, pivotal, special, and emotional moment for us. From the bottom of our hearts, thank you. For everything. To my cofounders, my exec team: Look what we built. Four young lads with a dream and nothing to lose. And a home grown exec team who pulled off the greatest and arguably only late stage software company pivot to AI, and invented one of the most important categories in AI. Thank you for sticking through all of this with me. And now, time to get back to work. See you at our next product launch in a couple weeks. (:

My son started his Leaving Cert today. Like every parent, I wish him and every student the very best. But no matter how well he does, he's already planning to leave Ireland. His brothers have gone before him. Think about that for a moment. Three Irish sons, forced to build their futures on the other side of the world while politicians congratulate themselves and tell us everything is fine. It is not fine. What is the point of encouraging our children to study hard, work hard, and achieve their dreams if they have to leave their own country to have any chance of a decent future? Ireland is losing its young people. We are losing our sons and daughters. I oppose the EU Migration Pact and I believe the Irish people should be given a referendum. Let the people decide the future of their country. Good luck to every Leaving Cert student today. You deserve more than a certificate. You deserve the chance to build a life in the country of your birth.

We're announcing the most significant new strategic development since the start of the Customer Agent category: Fin now has specialized roles. And starting today anyone can sign up for and deploy the Fin Sales Role in minutes. Fin is now by far the very best sales agent on the market, and it's been live with some of the most innovative digital brands for months, conversing with thousands of prospects, aiding discovery, building pipeline, booking meetings and starting trials. We started the Customer Agent category with a focus on service by launching Fin three months after the launch of ChatGPT. Since then Fin has continued to lead the space, today delivering over 2 million resolutions a week for over 8k customers, including Anthropic, DoorDash, Snowflake, Asana, Mercury, Polymarket and many more exceptional brands. But our vision for Fin has always stretched far beyond service. And for the past 6 months we’ve been building Fin as a single Customer Agent, delivering a seamless experience across all stages of the customer lifecycle. We do not believe customers or businesses will want multiple agents for different parts of the lifecycle—because the agents won’t have shared memory and goals, and will have to compete with each other, delivering a poor customer experience and sub-optimal business results. We’ve more roles to come, including another dropping in two weeks. For now please watch our launch video or visit our launch page to learn more: fin DOT ai SLASH sales

The total amount spent on Asylum Accommodation from Q1 2021 to Q4 2025 is €6,453,196,768.19. The Top 25 Companies: CAPEWRATHHOTEL €245.7M MOSNEY €134.3M TRAVELODGE €130.3M GUESTFORD LTD €124.4M BRIMWOOD €116.5M HOLIDAY INN DUBLIN AIRPORT €111.7M TIFCO LTD €108.4M BRIDGESTOCK CARE LTD €94.4M ALL PRO SECURITY SERVICES €93.7M IGO EMERGENCY MANAGEMENT €82.4M WINDWARD MANAGEMENT LTD €75.4M MILLSTREET EQUESTRIAN SERVICES €74.1M NEXT WEEK & CO LTD €73.0M EAST COAST CATERING (IRELAND) €64.3M TOWNBELT LTD €64.3M HERONWELL LTD €56.3M CAMPBELL CATERING LTD €53.9M TIRAWLEY LTD €53.1M GATEWAY INTEGRATION€49.8M FAZYARD LTD €44.9M THE D HOTEL €44.7M PUMPKIN SPICE LTD €44.7M TRABOLGAN HOLIDAY CENTRE LTD €44.3M TOTAL EXPERIENCE LTD €44.0M JJUNIOR SERVICES UNLIMITED €44.0M ..🧵