We help businesses grow with their customers in mind. Acute helps you collect and make sense of your customer feedback, and figure out what to build next.
Joined November 2019
- Tweets50
- Following22
- Followers54
- Likes244
Acute retweeted
Useful as Guidelines, Harmful as Dogma:
1) Just ship the MVP & iterate
2) Never miss the launch date
3) Justify every feature with data
4) Hit OKRs at all costs
5) Tackle low hanging fruit first
6) Always prioritize what users want
7) Feature parity before differentiation
Acute retweeted
🆕 Got questions? We got answers... but so does our community of users
Today, we're launching Interconnected 🎉, a place for you to:
🤔 Ask questions
💬 Answer questions
🤝 Make connections
👯♂️ Build a community
Check it out 👇
inter.com/2R6BKNF
👉 Introducing User segments: understand the needs of your most important customers
Define relevant group segments based on customer data that is automatically synced from @intercom and works out of the box.
Learn more ➡️headwayapp.co/acute-changelo…
Acute retweeted
Here's how we use @getacute to capture user feedback and prioritize our roadmap.
The key for us is removing as much friction for users to share their thoughts with us.
buff.ly/2Wqy24A
Acute retweeted
Key inputs for product decisions:
1. Data
2. Customer feedback
3. Technical effort
4. Strategy
5. Industry landscape
6. Instinct
Rely heavily on 1-3?
Can move fast, but often too incremental.
Rely heavily on 4-6?
Can make big impact, but often fail prematurely.
Hence, balance.
Acute retweeted
We wanted to make it seamless for our users to share feedback with us. @getacute has been a great tool for just that. It also makes it easy to keep our users as we implement their suggestions.
buff.ly/2Wqy24A
Acute retweeted
Using @getacute more often now and I am already starting to feel the impact it has on our product feedback tracking through Intercom! Well done @perseaalexandra 👏🏽👏🏽👏🏽
Introducing Feedback Highlights: 👉 better insights when looking at a feature request by seeing the exact words your customers have used when describing the feature.
Learn more 👇
headwayapp.co/acute-changelo…
Introducing Feedback Highlights: 👉 better insights when looking at a feature request by seeing the exact words your customers have used when describing the feature.
Learn more 👇
headwayapp.co/acute-changelo…
How Taskable fuels growth by focusing on user feedback and building a loyal userbase, all while in Beta
with @mattcrail from @TaskableHQ
Full case study → getacute.io/case-studies/tas…
💫 Intercom improvements:
-> Tags are now supported when tracking feedback from the inbox.
-> Inbox sidebar panel that shows the different feedback posts that are available in Acute for that user.
Learn more ➡️ headwayapp.co/acute-changelo…
🆕 Tags: organize and filter feedback based on specific criteria or characteristics
Learn more ➡️ headwayapp.co/acute-changelo…
Acute retweeted
☑️ Vote now! (our product feedback campaign): app.getbeamer.com/summit/en/…
💫 Feature update 💫
Install our Slack Integration to get instant notifications in Slack when users submit new feature requests or leave comments.
Acute retweeted
Do you guys want the ability to automatically delete tweets that didn't engage well in Hypefury? @gordstorks
Here are our 8 best practices for collecting feedback and feature requests
getacute.io/blog/best-practi…
Prioritizing feature requests requires answering a mix of questions: How many people want it? How much value does it add to the product? How difficult is it to build?
getacute.io/blog/how-to-effe…
If you have lots of feedback but you are not analyzing it you might be "data rich but insights poor". Putting your customer feedback into context is what gives you the insights to act on it.
getacute.io/blog/how-to-anal…
