We wrangle the long waits and phone mazes so you don't have to and give you the answers to thousands of common customer service problems at companies you use.
Boston, MA
Joined December 2011
- Tweets2.1K
- Following244
- Followers781
- Likes275
GetHuman retweeted
American, JetBlue, and United are giving some passengers more flexibility as a powerful coastal storm threatens weekend travel. Here’s who qualifies. f-st.co/xNT56TC
GetHuman retweeted
Credit Card dispute denied? You're not alone. It's happening to more consumers and while it seems like there's no one to turn to, federal law does give you powerful rights.
wcvb.com/article/credit-card…
GetHuman retweeted
props to this Amex cardholder who grilled American Express AI customer support chatbot (that said it was human) until it cracked and went full AI chatbot
GetHuman retweeted
Jeff at Google I/O 2026 youtu.be/FFfbP7Ale-A?si=iT8c… via @YouTube
#IOCreatorStudio #IO26 #GoogleForDevelopers @googledevs
GetHuman retweeted
This is a disgrace, first of all it should be $100 of your bill and it should be automatic. You shouldn’t have to log into something to get this. This is actually awful of Verizon.
Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits.
This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us.
If you’re still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network.
We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
GetHuman retweeted
Been trying for days to get a confirmation number/ticket issued for a rewards flight where it won't auto generate. Called multiple phone numbers which go directly to busy tone. Whatsapp where I get one response every half a day just to ask for info I've already provided.
GetHuman retweeted
Hey, @JohnMu, I laughed when I read over the "Site diversity system" because nearly every single search for "{company name} customer service" has 5+ results in the first page from the target company.
Two things that are seriously wrong with this...
GetHuman retweeted
some smart use of AI at @gethumancom I was trying to get a contact at @Fathead to see if they were going to be able to ship an order to me in time - but there's no contact phone number at all.
GetHuman retweeted
@SamsungUS We're trying to call your customer service number (800)-726-7864 and it just rings busy. Is there a better number to call for help?
GetHuman retweeted
Hi @kaspersky your users are trying to call for customer service but the phone is ringing busy. Is there a better number to call other than 866-328-5700?
GetHuman retweeted
try this
cnet.com/culture/how-to-skip…
GetHuman retweeted
gethuman.com/phone-number/Th…
I use GetHuman for phone numbers to um, get a human
GetHuman retweeted
"...many submitted the form multiple times with multiple examples, one submitted the form over 1,700 times for the same domain."
Only one? 😬
In our defense, those are 1,700+ legit examples from @gethumancom where pages have been unfairly affected.
@JohnMu @englishpaulm
I interviewed Danny Sullivan, the Google @searchliaison on the August core update and so much more - this is a very long read (I am sorry) seroundtable.com/interview-g…
GetHuman retweeted
I am starting to think about a talk that I eventually want to give sometime early next year. Let me know what you think.
SEO 2025: A Brave New World
GetHuman retweeted
Last week I got the chance to give a quick lightning talk at @googleio about some of the awesome AI-based tools we are building at @gethumancom.
GetHuman retweeted
I had to correct some information with a credit bureau. The web site was useless, and the only alternative was snail mail. The only way I found to get to a human who could resolve the problem was with instructions from @gethumancom. Thanks! – at Phoenix, AZ
GetHuman retweeted
Hi @buybuyBABY, we're trying to call you but when your phone picks up, nothing happens. Is there a good number to call to talk to someone in customer service?
