Former reporter for The Washington Post, Wall Street Journal, BusinessWeek & Seattle Times, among others. Author, Design Is How It Works.

Seattle
Joined August 2009
New: Did you know your name, address, SSN and other details from your phone, water, cable, power and utility bills were being sold for use by government agencies, private investigators and the police? That's changing. A data industry "out of control": wapo.st/3dsW07s
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Today on #PostReports, I'm honored to have the story of the debate over one warehouse in one Southern California suburb – and what it might mean for the many fights just like it happening all over the country. Thread below. washingtonpost.com/podcasts/…
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honored to have reporting from our brilliant former intern @koritsuzuki on the podcast tonight! thank you to @greene for your help with this important environmental justice story. washingtonpost.com/podcasts/…
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Jay Greene retweeted
California Gov. Gavin Newsom signs a bill requiring Amazon and other employers to disclose the use of productivity quotas and more, coming into effect on Jan. 1 (@greene / Washington Post) washingtonpost.com/technolog… techmeme.com/210923/p7#a2109…
Square had a software glitch this weekend, making the screen customers use to tip servers disappear for three hours on Saturday. Restaurant workers lost out on hundreds of dollars in tips washingtonpost.com/technolog…
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🔥🔥 Despite the hype, iPhone security no match for NSO spyware From @craigtimberg, @ReedAlbergotti & @ElodieGueguen wapo.st/3iqXUrd
What’s next for Windows? Trying to win back some of the market share it’s lost in the last few years to Chrome OS. Windows dropped from 80% in 2020 to 75% in Q1 of 2021. I'm following today’s #MicrosoftEvent along with my new @washingtonpost tech colleague @Tatum_Hunter_
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Analysis of OSHA data by @washingtonpost shows Amazon’s serious injury rates are nearly double those at warehouses run by other companies. washingtonpost.com/technolog…
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As Amazon expands, it's laser-focused on improving just about every key business metric — except, apparently, worker injuries Brilliant data work by @chrisalcantara and @greene washingtonpost.com/technolog…
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New: Amazon is extending its facial recognition police ban until further notice. They paused police Rekognition use for a year last June; now, the company says it's on ice indefinitely wapo.st/2SZgY6W
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I wrote about people turning to crowdfunding, often as a last resort, to pay for basic expenses during the pandemic. It sometimes is a life-changer, but experts and campaign starters agree it is not a sustainable way to pay bills washingtonpost.com/technolog…
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There's been three reported cases of false arrests in the U.S. after bad facial recognition searches. All three were Black men. How many cases out there don't we know about? The racial bias of these algorithms is well known: wapo.st/2tCGkuN bit.ly/2JQrrNb
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“Amazon is not perfect, there are flaws, but we are committed to correcting those flaws," said Will Stokes, a warehouse worker