
Software marketing VP | Tweet about #analytics #automation #ai #cx #digital | Opinions expressed are my own
Alpharetta, GA
Joined May 2009
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Today, @Verint launched new, game-changing intelligent customer self-service capabilities powered by an open, modular Artificial Intelligence (AI) engine | Read more: buff.ly/2pbJbpq
Developing Customers for Life—and the Offerings to Make It Happen #CX buff.ly/2FIiTRU #CustServ #CX @Verint #Innovation
Keeping Money Secure -- #Automation in Bank Surveillance and Fraud buff.ly/2pfi6Rs #security @Verint_Security #finserv #fraud @Verint
Greg Sherry retweeted
Key Takeaways: Verint Atlanta CIO Automation and AI Roundtable hubs.ly/H0bd5sw0
Greg Sherry retweeted
The robots are coming! Key takeaways from the @Verint #Atlanta CIO #Automation and #AI Roundtable goo.gl/EkwqCz
Verint Accelerates Workforce Engagement for Back-Office Operations with New #Automation Capabilities bit.ly/2GxmuSG #AI #machinelearning #CX
Three Simple Ways to Show Your Customers Some Love @nporte @CCPipeline bit.ly/2o1LL0i @SusanHash @Verint #CX
We’re at a Customer Engagement Tipping Point—Here’s What’s Next @Verint bit.ly/2F2Frx4 @markwclark @CntactSolutions #CX #AI
Webinar series: Feb 14 & Mar 8: How More #Automation = Better Quality, More Engaged Employees @jpalocsik bit.ly/2EMAIzm @Verint #CustServ #AI
CIO Roundtable on #Robotics & #AI February 21 in #Atlanta—hosted by @Verint bit.ly/2E5Ll3g #Automation #CX
Ready to strengthen your #CX success? @nporte offers 3 ways with #OnlineCommunities @CustomerThink bit.ly/2EpIkI7 @Verint @Telligent
"Rethinking customer journeys with the next-generation operating model" -How to identify wins in #CX, cost reduction and growth. bit.ly/2BDlIRk @McKinsey #cxo #biz
Quality Management #Automation: taking customer service and contact center employees from good to great bit.ly/2DkRSpJ @Ovum #custserv #cctr @Verint
New @paulstockford blog: Automated Quality Management Drives Objective Evaluations, Job Satisfaction bit.ly/2oGwODE @Verint #CustServ #Automation
Experts share the value—and major benefits—of evolving quality programs with #automation @jpalocsik bit.ly/2nZH61k @Verint #custserv #AI
Customer-Initiated #Feedback—A New Window into the Customer Journey @nporte @CustomerThink bit.ly/2B7hrJm @Verint #cx #cem
December @Verint speakers—Building a Strong Business Case for #Automation, #AI bit.ly/2AO2nAi @IRPA_AI @VerintCraigS

