@johnhall

Co-founder @Calendar, Book me to speak at https://xitter.cf/t.co/dUmg1uQ0Si, Author https://xitter.cf/t.co/2mVXaABKCa, most important father/husband

 Missouri, USA
calendar.com
Joined October 2011
  • Tweets8.1K
  • Following2.6K
  • Followers188K
4.7KMedia
Better Messaging Only Gets You So Far. Before You Change Your Marketing, Learn From Your Customers' Complaints. | entrepreneur.com/building-a-… - entrepreneur.com by Scott Baradell

Better Messaging Only Gets You So Far. Before You Change Your Marketing, Learn From Your Customers'...

Better messaging can't repair a bad customer experience. Sometimes the smartest marketing move is solving the problem behind the complaints.

entrepreneur.com
270
The Case For Focusing On Customer Service In An AI-First World | forbes.com/sites/johnhall/20… - forbes.com

The Case For Focusing On Customer Service In An AI-First World

AI is automating customer service across retail, and the most innovative and successful companies are using tech to improve their human connections.

forbes.com
308
What Sets Great Strategists Apart in the AI Era | hbr.org/2026/10/what-sets-gr… - hbr.org by Giovanni Gavetti, Hart Posen, James Siderius, and Zia Zaman

What Sets Great Strategists Apart in the AI Era

As AI gives competitors access to similar analytical tools and data, distinctive strategies will increasingly depend on “sticky knowledge”—insights that are difficult to articulate, transfer, or...

hbr.org
472
Emotionally intelligent people use 3 short phrases to stop getting defensive and strengthen their relationships | fastcompany.com/91616673/emo… - fastcompany.com by Inc.

Emotionally intelligent people use 3 short phrases to stop getting defensive and strengthen their...

Defensiveness is a normal feeling when we feel under attack. But how do you manage that feeling with emotional intelligence?

fastcompany.com
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Entrepreneurs Are Cutting Tech Spending. The Smart Ones Use This 3-Part Test | inc.com/john-hall/entreprene… - inc.com

Entrepreneurs Are Cutting Tech Spending. The Smart Ones Use This 3-Part Test

Tech giants can wait years for returns. Founders cannot. A quarterly review can connect every technology purchase to measurable business results.

inc.com
347
Good Things Take Time — Including Business Relationships - entrepreneur.com/growing-a-b… - entrepreneur.com by Ivan Misner

Building a Power Network? How Rushing Business Relationships Quietly Accelerates Your Startup's...

Networking is not merely a sprint to collect business cards and make quick connections; rather, it requires patience, perseverance and the cultivation of genuine relationships.

entrepreneur.com
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Why Workplace Culture Matters - professional.dce.harvard.edu… - professional.dce.harvard.edu

Why Workplace Culture Matters - Professional & Executive Development | Harvard DCE

A positive workplace is key to the success of any company or organization. These tips can help employees and leaders build toward developing a rewarding experience for all.

professional.dce.harvard.edu
343
Great Leaders Don’t Just Ask Questions. They Ask Better Ones - inc.com/andrea-wojnicki/grea… - inc.com by Andrea Wojnicki

Great Leaders Don’t Just Ask Questions. They Ask Better Ones

Great leaders ask better questions to help their team uncover honest insights, challenge assumptions, and make better decisions.

inc.com
442
4 Ways to Turn Your Employee Training into a Market Advantage - entrepreneur.com/leadership/… - entrepreneur.com by Adam Povlitz

4 Ways to Turn Your Employee Training into a Market Advantage

It's time to move past checklist training and build a high-impact culture that outpaces your competition.

entrepreneur.com
566
5 ways leaders can harness brain chemistry for happier and more productive teams - fastcompany.com/91601685/fou… - fastcompany.com by Scott Curran

5 ways leaders can harness brain chemistry for happier and more productive teams

Dopamine, serotonin, oxytocin, and endorphins offer a framework for understanding how recognition, gratitude, connection, and fun can strengthen workplace culture.

fastcompany.com
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How Coaching Transforms Company Culture and Team Performance - success.com/how-coaching-tra… - success.com by Sarah Paulk

How Coaching Transforms Company Culture and Team Performance | SUCCESS

Discover how coaching builds stronger company culture and boosts team performance.

success.com
1,004
How the Best Leaders Shape Conversations - hbr.org/2026/08/how-the-best… - hbr.org by Alison Wood Brooks and Andy Atkins

How the Best Leaders Shape Conversations

Every strategy, decision, and transformation begins as a conversation. Yet leaders rarely think intentionally about how those conversations unfold. The highest-performing teams steward conversation...

hbr.org
1,183
10 Ways To Automate Your Small Business’ Marketing, And Which Tools To Use - forbes.com/sites/small-busin… - forbes.com

10 Ways To Automate Your Small Business’ Marketing, And Which Tools To Use

Marketing automation can help small businesses do more with less. Learn what to automate, which ai marketing tools to use, and where human input still matters.

forbes.com
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Research: What Interruptions Reveal About Company Culture - hbr.org/2026/06/research-wha… - hbr.org by William Degbey, Benjamin Laker, Baniyelme Zoogah, Sanjay Kumar Singh and Ghulam Murtaza

Research: What Interruptions Reveal About Company Culture

Workplace culture is shaped less by mission statements or engagement initiatives than by everyday interaction patterns—especially interruptions in meetings. A study of 27 employees and leaders found...

hbr.org
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Life Audit: How to Run One in 90 Minutes and Act on It - LifeHack - lifehack.org/991497/life-aud… - lifehack.org by Leon Ho

Life Audit: How to Run One in 90 Minutes and Act on It - LifeHack

You do not need a life audit to find out which part of your life is broken. You already know. Here is the 90-minute version that ends in a decision

lifehack.org
1,334
Effective Leadership: What Makes a Good Leader - gallup.com/cliftonstrengths/… - gallup.com via CliftonStrengths

Effective Leadership: What Makes a Good Leader

Discover the qualities of a good leader, the seven expectations for effective leadership and how to build your leadership development plan.

gallup.com
751
How Leaders Can Build a High-Agency Culture - hbr.org/2026/03/how-leaders-… - hbr.org by Nir Eyal

How Leaders Can Build a High-Agency Culture

Uncertainty and disruption often push organizations toward passivity, but the most effective leaders do the opposite: They deliberately cultivate “high agency”: the capacity to act despite ambiguity...

hbr.org
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The Business Asset Most Founders Overlook Until They Try To Sell Their Companies - forbes.com/sites/johnhall/20… - forbes.com

The Business Asset Most Founders Overlook Until They Try To Sell Their Companies

When they’re ready to sell, founders sometimes realize that they’ve forgotten to prioritize the business asset that matters most to many buyers.

forbes.com
945
How to conduct a ‘values inventory’—and why you should - fastcompany.com/91593632/how… - fastcompany.com by Jessica Wilen

How to conduct a ‘values inventory’—and why you should

The hardest leadership decisions are rarely information problems. They're values conflicts.

fastcompany.com
834
The Hidden AI Playbook Small Businesses Are Using to Scale—Without Blowing Their Budgets - inc.com/john-hall/the-hidden… - inc.com

The Hidden AI Playbook Small Businesses Are Using to Scale—Without Blowing Their Budgets

From automated dispatch to smart inventory, independent operators are leveraging background tech to cut waste and boost thin margins.

inc.com
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