
learner, disciple. gtm @overflow_app | econ, biz @nyuniversity
Brooklyn, NY
Joined June 2011
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Jonathan Koo retweeted
Name a brand that has absolutely insane art direction right now. Need references
Jonathan Koo retweeted
Paul Graham on why simple writing wins: most readers run out of energy before they run out of interest
every extra sentence they have to decode costs you one they would have read
613 startup accelerators across 310 cities, mapped 🗺️
Every program in the US, UK, EU, Canada, Africa, Latin America and Asia Pacific sits in one interactive map.
For each one:
▫️ Funding terms and equity taken
▫️ Program duration
▫️ Direct application link
▫️ Filter by city or sector, then export your shortlist to CSV
Want it?
👉 Let me know below/dm and I'll send the full map over for free
Jonathan Koo retweeted
21 beliefs about selling that have made me more money than any script I've ever written:
1. People want to believe you, and your job is simply to help their logical brain justify the decision they already want to make.
2. Selling happens before you ask for the sale, so by the time you mention price the sale is already won or lost.
3. No is not failure, no is the job, because if they could make the decision themselves they would have just sent the money.
4. If you didn't get a gasp when you quoted the price, you didn't go high enough.
5. You're not helping them, you're helping them help themselves, and that distinction is where all the power comes from.
6. The more you vanish from the sale and magnify the prospect, the more you close.
7. Selling is the transference of belief over a bridge of trust, and without both, nothing crosses.
8. Closers ask hard questions not because they're aggressive but because they genuinely care about the outcome.
9. The person who cares most about the prospect wins the sale, including the prospect themselves.
10. It's easier to handle obstacles before you mention price than objections after, so kill the zombie while it's still far away.
11. Every objection is a smoke screen for uncertainty because nobody ever says "I don't trust you," they say "let me think about it."
12. Conviction corrects tone automatically, which means you don't need ten tonalities if you truly believe in what you sell.
13. You have conviction in your product and they have conviction in their skepticism, and the most convicted person always wins.
14. They don't want to hear about the modules, the macros, or the features, they want to hear about Maui, so sell the vacation not the plane flight.
15. Your pitch should be under three minutes because no one cares about the features, they only care about where they're going.
16. Only three things should ever come out of your mouth on a sales call: questions, restatements, and anecdotal stories.
17. Listen twice as much as you talk because the person answering all the questions is the one getting interrogated.
18. The prospect who buys on pure emotion calls back two days later wanting a refund, because logic is what makes the decision stick.
19. You can only build trust if you genuinely want to help, because humans are exceptionally good at sniffing out intention.
20. Indecision is a decision and inaction is an active choice, which means every day they don't buy they're choosing the problem over the solution.
21. No program ever changed someone's life, the decision to invest in themselves did, so sell the decision not the program.
Bookmark this.
introducing namethatui.com
a dictionary for ui things you can see but can't name
made it because i'm primarily a designer, and my biggest resistance was always knowing what things are called when prompting my agents
it learns as people use it: every search teaches the site new words, and the built-in pocket dictionary grows with it
give it a try and let me know what you think
can't find something? dm me and i'll add it
i want this to be the lowest resistance resource you have
you can just build things
Jonathan Koo retweeted
billiondollarpdf.com/
Great collection of exceptional writing online
Jonathan Koo retweeted
Today we share the worldview behind our mission.
Human values don't average out. Local knowledge can't be centralized. The good future has many AIs, raised in different places, shaped by the people they serve, disagreeing with each other the way we do.
thinkingmachines.ai/blog/the…
Jonathan Koo retweeted
6 workflows to master if you’re in GTM engineering:
1) Inbound Orchestration.
Every:
• Form fill
• Demo request
• Newsletter signup
ALL routed automatically through:
• Clay
• Customer(.)io
• Cal(.)com
• Tally
• HubSpot.
2) TAM Sourcing.
Every account worth selling to, with the full buying committee mapped through:
• Apollo
• AI Ark
• Ocean(.)io
• DiscoLike
• Apify
• Serper.
3) Automated CRM Enrichment.
• Validate
• Normalize
• Enrich
• Score
• Segment
• Update CRM.
Built once, runs on every new record.
4) Automated Outbound.
End-to-end sequences across email through:
• Instantly
• HeyReach (linkedin)
• OutboundSync (cold calls)
5) Signal Tracking.
• First-party
• Second-party
• Third-party signals
Each trigger their own play.
6) Content Engineering.
• Sales calls captured by Ergo
• Objections surfaced
• Content ideas generated
• Calendar updated
• Marketing notified.
Master these 6 and the rest of the GTM team moves faster behind you.
Jonathan Koo retweeted
54% of Anthropic's new enterprise logos in 2026 came through self-serve.
Self-serve enterprise. Real ACV. Real terms of service. No AE in the loop.
Anthropic's Head of Industries Eleanor Dorfman walked through at SaaStr AI 2026 last week how they rebuilt the entire sales org in 30 days after Claude Opus 4.6 broke their demand curve in December.
👉The constraint: couldn't 3x or 4x the sales team fast enough without lowering the recruiting bar.
The thesis: don't buy a new stack. Thread Claude through the one you already have.
What they kept:
1⃣ Clay for enrichment
2⃣LeanData for routing
3⃣ @salesforce as system of record
4⃣@Gong_io for call coaching
5⃣Ironclad for contracts
6⃣@slackhq for everything else
What they added: Claude as the connective tissue between all six.
The four moves:
1/ Killed the PLG vs SLG orthodoxy. Launched enterprise self-serve in January. Intercom Fin guides the buyer through the journey. Now 54% of new enterprise logos.
2/ Threaded Claude through the existing stack. Every AE starts the day with a "morning brief" Skill that pulls context from Gmail, Gong, Slack, Salesforce, @intercom, Greenhouse.
3/ Made Slack the front door for every support function. Slack ticket in, Jira ticket out. Claude triages and resolves inline if it matches precedent. Escalates with full context if not.
4/ Codified what the best reps do as Skills. Every new rep gets a sales plug-in with 5 Skills: morning brief, call prep, customer follow-up, competitive intel, create-an-asset.
Anthropic didn't replace anything. They invested in the stack they already had and let Claude be the seam between everything.
Most companies will spend 2026 evaluating AI-native sales platforms. But Anthropic did it with its current stack + Claude.
Almost none of it required new software.
Jonathan Koo retweeted
In 2006, every section of Craigslist was a $1b marketplace startup waiting to happen.
In 2026, every section of PWC's website is a $10b AI startup waiting to happen.
Jonathan Koo retweeted
If Claude Code or Codex just one-shotted an app for you, Read this.
Now you gotta go through every screen and find the 47 edge cases that break it. Users will do things you never imagined. Then comes auth, database setup, API rate limits, error handling for when the server goes down at 2am. You need analytics to figure out what users actually do vs what you think they do. App Store optimization, screenshots, descriptions, review responses. Privacy policies, terms of service, data compliance. Push notifications that actually work without being annoying. Performance optimization because that smooth demo gets real laggy with real data. State management across the whole app. Caching strategy. Offline support. Responsive design across 15 different screen sizes. Testing on older devices that somehow still exist. CI/CD pipeline so deploys don't eat your weekends. Then users start requesting features you never planned for and suddenly your clean architecture needs a rewrite.
The first version is maybe 10% of the actual work. Building is easy. Shipping and maintaining is where it gets real.
Jonathan Koo retweeted
I'm Boris and I created Claude Code. I wanted to quickly share a few tips for using Claude Code, sourced directly from the Claude Code team. The way the team uses Claude is different than how I use it. Remember: there is no one right way to use Claude Code -- everyones' setup is different. You should experiment to see what works for you!
Jonathan Koo retweeted
every PM who wants to survive the AI era should watch this video (75 mins)
@gokulr shares how product management is fundamentally changing
my notes below but you have to watch the whole video:
.@gokulr is one of the most prolific product builders and investors of the last 20 years.
He helped build the core ads and product businesses at Google, Facebook, Square, and DoorDash, working directly with many of this generation's best founders and CEOs. He's also invested in more than 700 companies giving him an unusually broad view into how products are built and scaled.
Gokul has an incredible ability to give precise and prescriptive advice on how to build products, particularly in AI, and he explains his thinking so clearly that you come away knowing exactly how to apply it.
We talk about why judgment is the only thing he believes is truly AI-proof, why Zendesk and Slack are more exposed than Salesforce and NetSuite, and what AI-native startups must do to move customers and their data off legacy systems.
We cover everything he's learned from building the most important ads businesses, including the only three ways an ad business can make money, and why ChatGPT may be even more powerful than Google or Facebook for highly targeted ads.
He also shares inside stories from Larry and Sergey, Zuck, Jack Dorsey, and Tony Xu, about how each of them approaches product, design, and communication.
Enjoy!
Timestamps:
0:00 Intro
0:35 The Changing Nature of Product Development 4:09 The Merger of Product and Design
4:54 Managing Non-Deterministic Software
9:06 Judgment: The Future-Proof Human Skill
10:41 Building Durable AI Applications
16:43 The Risk to Legacy Software Companies
21:20 Sources of Stickiness in the Age of AI
23:43 Leadership Lessons from Google
27:41 Learning from Mark Zuckerberg
31:16 Jack Dorsey and the Philosophy of Great Design
35:48 The Product Manager as Editor
40:44 Three Pillars of a Successful Ads Business
49:03 Selecting North Star and Check Metrics
56:04 Hiring Functional Experts for the AI Era
1:00:06 Advice for Managing a Career
1:01:33 Evaluating Founder Authenticity
1:05:20 Best Practices for Board Management
1:11:15 The Kindest Thing
Jonathan Koo retweeted
universities are about to realize that they had been selling the wrong product for the 150 years. they thought they sold knowledge, then information became free. they pivoted to selling credentials but now credentials are just proxies. in the post-ai era the universities who survive will realize they were always selling 3 things: network, status signaling, and a 4 years of protected time to become an adult.
Jonathan Koo retweeted
While I'm at it, going ahead and documenting the 106 (!) individual workflows w step by step instructions + nano banana 🍌 infographics
It took a lot of tokens, manual editing, and a dash of patience but now all the How I AI episodes come with blog posts summarizing the workflows, use cases, and exact prompts / screenshots to recreate.
Powered by @sanity_io @geminiapp @claudeai code
chatprd.ai/how-i-ai
Jonathan Koo retweeted
claude code is having it's cursor moment after karpathy sensei's post. never been a better time to try it.
my latest blog on how to get the most out of claude code 2.0 and other agents in general is up now. grab a chai and have fun reading!
sankalp.bearblog.dev/my-expe…
Jonathan Koo retweeted
I'm Boris and I created Claude Code. Lots of people have asked how I use Claude Code, so I wanted to show off my setup a bit.
My setup might be surprisingly vanilla! Claude Code works great out of the box, so I personally don't customize it much. There is no one correct way to use Claude Code: we intentionally build it in a way that you can use it, customize it, and hack it however you like. Each person on the Claude Code team uses it very differently.
So, here goes.
Jonathan Koo retweeted
speed is the single most important trait in business and i will die on this hill. every successful founder i know moves at a pace that makes normal people uncomfortable. they reply to emails in minutes not days. they make decisions with 70% of the information instead of waiting for 100%. they ship products that aren’t perfect because they know a live product beats a perfect idea sitting in your head. most people spend weeks thinking about doing something while the fast movers already did it learned from it and iterated twice. analysis paralysis has killed more businesses than bad ideas ever have. the guy who launches a shitty version today will beat the guy who launches a perfect version in 6 months every single time because he’s already gotten feedback already pivoted already built relationships while the other guy is still tweaking his logo. i’ve seen mediocre ideas win because the founder moved fast and great ideas die because the founder moved slow. speed creates momentum and momentum creates luck and luck creates opportunities you never could have planned for. when in doubt just move faster


































