An execution focused advisory and capability building firm that helps organizations translate strategy into measurable performance and sustained results.

Lagos, Nigeria
Joined September 2015
Here’s to more growth, greater impact and many more years of shaping performance together!🚀 We are grateful to our amazing team, valued clients and partners who have been part of our journey. 𝐇𝐚𝐩𝐩𝐲 𝐀𝐧𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐫𝐲 𝐭𝐨 𝐮𝐬 𝐚𝐭 𝐊𝐧𝐞𝐰𝐫𝐨𝐰!🥳🧡 #anniversary
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This week’s KPI: Institutional Relevance Rating uses the Balanced Scorecard’s 'Customer perspective' to measure how valuable, useful, and necessary stakeholders perceive the institution to be. Formula: (Average Stakeholder Relevance Rating ÷ Maximum Rating) × 100
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The real question: What keeps institutions relevant? Impact, innovation, or trust? Because existence isn’t the same as significance. And relevance is earned, not assumed. #Knewrow #KPIOfTheWeek #InstitutionalRelevance #CustomerPerspective #StakeholderValue
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Emotional intelligence is not about suppressing your emotions. It’s about knowing how to manage them without letting them manage you. Our Emotional Intelligence & Professional Effectiveness training will help you manage emotions under pressure, navigate difficult conversations,
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handle workplace conflict and build stronger professional relationships. 🗓️ 22nd–23rd October 2026 ⏰ 9:00 AM – 4:00 PM daily Virtual training | ₦100,000 Ready to respond better, communicate confidently and work more effectively? Register today: bit.ly/KnrEIPE
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This week’s KPI: Strategic Initiative Completion Rate uses the Balanced Scorecard “Internal Process” perspective to track the percentage of planned strategic initiatives completed within the reporting period. Formula: (Completed Strategic Initiatives ÷
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Total Strategic Initiatives Planned) × 100 The real question: Why do initiatives fail? Scope creep, resources, or leadership attention? Because a strategy that isn’t executed is just a plan on paper. #Knewrow #KPIOfTheWeek #StrategicInitiatives #StrategyExecution
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Knewrow would be out on an outreach to Wesley Girls Secondary School, Sabo Yaba, in celebration of the International Day of the Girl Child. This reflects our commitment to championing girls’ rights, inspiring confidence & encouraging young girls to believe in possibilities ahead
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One reaction can change the outcome of a conversation, a decision or even a working relationship. The question is: Are your emotions helping you make better decisions or getting in the way❓ Join us for a free webinar with Ayo Muritala, CEO Knewrow, as we explore
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Happening this week! Have you registered?
This is your sign to take Performance Management seriously while there is still time. Don’t be caught lagging behind! Register now ➡️ hqr.la/4a2d8c5c
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LThis week’s KPI: National/Sector Impact Score uses the Balanced Scorecard ‘Customer’ perspective to measure the real-world effect of an organisation’s interventions on its sector, beneficiaries, or wider society.
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Formula: Average of selected outcome and impact indicators The real question: What proves impact best? Data, outcomes, or beneficiary feedback? Because activity isn’t achievement; and output isn’t outcome.
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One customer buys once. Another keeps coming back. Which one is creating more value for your business? 👀 Watch this week’s KPI in 60 Seconds and let’s decode it! Until next time, keep measuring what matters. #KPIIn60Seconds #CustomerLifetimeValue #KPI #Knewrow
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This week’s KPI: Long-Term Sustainability Index uses the Balanced Scorecard’s 'Financial perspective’ to measure the organisation’s ability to remain financially stable, operationally resilient and capable of sustaining critical talent over time. Formula: Average of Financial
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Stability, Operational Continuity, and Talent Continuity. The real question: What’s your biggest sustainability threat? Funding, talent, or governance? Because what looks like success today could be tomorrow’s blind spot. #Knewrow #KPIOfTheWeek #SustainabilityIndex
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This week, we celebrate the people who go the extra mile to create better customer experiences and build lasting relationships, as well as our customers who make it worth doing every single time. Happy Customer Service Week! 🧡 #CSW2026 #TheExtraMile #Knewrow
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Leadership is often tested in moments when pressure is high, conversations are difficult and subordinates depend on you for directives and how the outcome of a situation will be. That’s where emotional intelligence becomes a leadership skill, not just a personal quality.
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Join Our Emotional Intelligence & Professional Effectiveness program. Learn to communicate with greater confidence, navigate conflict constructively, build stronger professional relationships. 8th–9th October 2026 | Lekki, Lagos/Zoom 🔗 Register here bit.ly/KnrEIPE
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Happy Independence Day, Nigeria! 🇳🇬 Today, we celebrate our resilience, strength and the people who continue to build a better Nigeria. Here’s to progress, growth and a future full of possibilities. ✨ #IndependenceDay #NigeriaAt66 #Knewrow
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