CEO & Visionary @EOSWorldwide. Co-author of People, Data & Issues. Helping entrepreneurs break through the ceiling. Free weekly Clarity Break Thoughts below.
Greater Philadelphia, PA USA
Joined September 2010
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Most entrepreneurs don't need more ideas. They need a Clarity Break.
The ceiling is rarely out there. It's inside the business.
Weekly lessons from the Visionary seat. Clarity Break Thoughts, free: claritybreakthoughts.com
What ceiling are you hitting?
Dread the first call of the morning? It has a name.
EOS Implementer Sara Stern was so nervous early on. Our community calls it commission breath.
The fix: call another Implementer first and thank them for something they did.
That changed everything.
Who would you call first?
Leadership teams need to know you're speaking from real-world entrepreneurial experience. Not just theory from a few business books.
Three keys for an EOS Implementer. A compelling story. A love of building relationships. Delivering EOS purely.
Which one is your strongest?
Wondering if you've got the story, network and discipline for this? Take the free Implementer Fit Quiz: eosworldwide.com/implementer…
And for more on leadership and growth, my newsletter: claritybreakthoughts.com
Rallying people and holding them accountable are two different jobs.
Kieran James is good at the first. So team leadership was the first thing to let go, to a hire probably beyond what the business could afford.
It made a good difference.
Which job are you better at?
My most unpopular advice as a CEO: you can't win everyone over, and you shouldn't want to.
People share your core values or they don't. Make sure they've seen them. If they still push back, part ways on good terms.
What's your dealbreaker value? Send it to a CEO still trying.
Here's the unpopular part. Every person on your team either shares that soul, or they don't. If they don't, nothing you say or do will change it.
One thing to check first. Sometimes it's an awareness gap. Once someone fully sees what you stand for, it clicks.
Every quarter, fire yourself from one activity. Not your job. Start with what you don't like and aren't good at. Hand it to someone whose Personal Core Focus fits it. You're not dumping work. You're elevating both of you. What's the first thing you'd hand off?
Here's the free Delegate and Elevate tool. Look at your calendar from last week, sort each activity into the four quadrants, and pick one thing from the bottom two to delegate, eliminate, or automate this quarter. eosworldwide.com/delegate-an…
A clean org chart can hide a messy business. I know because I had one.
Everyone knew who reported to whom. Nobody knew who owned what.
Leave every box empty. Decide what the business needs, then add names.
Which seat on yours has two names? Send this to your leadership team.
When leadership teams finally put names in, two things show up fast.
Two or three names in one box. When two people own something, nobody really does.
A seat with no name at all. At least now you can see it and plan for it.
Neither one shows up on a traditional org chart.
If you want to try the empty-box exercise with your team, this is the free tool we use. Accountability Chart: eosworldwide.com/accountabil…
I share lessons from the Visionary seat every week in Clarity Break Thoughts: claritybreakthoughts.com
The issue you're most afraid to bring up is usually the real one. We call it Enter the Danger. Write it down. Name the dragon. Once it's named, it can be tamed. I've watched teams change the moment one person said what everyone was thinking. What's your team not saying?
Once the dragon is named, solve it. The free Issues Solving Track walks your team through IDS. Identify the real issue, discuss it openly, solve it for good. eosworldwide.com/issues-solv…
Want everyone to like every decision you make? Open an ice cream shop. (Steve Jobs)
Gino Wickman told me half will love whatever you decide. Half will hate it. You'll never know which half.
Make the call anyway.
What call are you sitting on? Send this to a leader who is.
Which brings me to Teddy Roosevelt's "Man in the Arena."
It's easy to throw stones from the couch. Everyone's got an opinion, but very few people are actually in the arena.
If you lead a company, you're in the arena. Some opinions won't be kind.
Make the call anyway.
If the call you're sitting on is a team issue, this is the free tool we use to work through it. Issues Solving Track: eosworldwide.com/issues-solv…
I share lessons from the Visionary seat every week in Clarity Break Thoughts: claritybreakthoughts.com