Used to be at Google, then DC, now in Toronto. Tackling life with @aranoff and our twin baby boys (!!).
Toronto, Ontario
Joined March 2007
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New-ish blog post: You need to meet Lindsay, my force of a human: mattcutts.com/blog/meet-lind…
ALT Lindsay and Rojo at the Spadina Museum in Toronto
Today was my first Canadian snow day! Thanks to @aranoff for introducing me to this beast of a winter.
Tomorrow's experiment is maple syrup taffy on the snow in our backyard.
🇨🇦❤️❄️ – at Toronto, Ontario
ALT Our car is somewhere under all this snow.
Canadians, which bank has the best user experience (website or app that works well, strong customer service, and smooth at setting up RRSPs/TFSAs)?
Which bank do you prefer and why? Thank you!
1%Royal Bank of Canada/RBC
1%TD Canada Trust
96%Scotiabank
1%CIBC
2,875 votes • Final resultsFriends, I need your suggestions. What power song gets you inspired and/or running faster? I need more + better running music.
Feel free to share your whole playlist!
I'm thankful to @aranoff for introducing me to the tradition of "pumpkin parades" on a recent date night.
The day after Halloween, many folks in Toronto bring their pumpkins to outdoor parks. It's a safe way to bring a community together and share some fun.
Amazing: Mina Hsiang will be the next leader of the U.S. Digital Service. She's experienced, incredibly capable, and cares deeply about the work. I'm so excited for USDS, her, and the future.
medium.com/the-u-s-digital-s…
What a great time to apply to serve:
usds.gov/
Now that I no longer have tons of meetings, it was nice to look through photos of the last two years together with @aranoff. My faves are the silly ones and dog pictures. I hope you get to take some time to reflect on the people and things that make you feel happy today.
At the end of April, I'm stepping down as Administrator of the U.S. Digital Service.
It's such an incredible group of people, and I'm grateful for my time working alongside them. More info: medium.com/the-u-s-digital-s…
Huge congrats to @ClareMartorana on becoming the next Federal CIO. She's kind, empathetic, and cares most about getting good things done for people. I couldn't be more excited about Clare taking on this role.
This the kind of news that hard to explain why it is SO GOOD, so if you don't know @ClareMartorana, just trust me. This is like really really-- no, I mean REALLY -- good. bit.ly/3qAoujA
These fellowships bring technical expertise into Congress, which is hugely important and impactful. I hope that USDS alumni and civic tech folks will consider applying.
#COVID19 turned Congress into a remote institution overnight. But it desperately needs better digital infrastructure to function effectively.
We've launched a Congressional Digital Service Fellowship to help.
Four days left to apply! techcongress.io/congressiona…
We could really use 1-2 amazing content strategists at the U.S. Digital Service right now. If you know that person (or are that person!), please get them to apply: usds.gov/apply
More info on what to expect: ted.com/talks/matt_cutts_wha…
Folks who are leading or managing teams, how are you fostering a sense of community when folks are doing distributed work?
What things have worked well for you or your team?
TechCongress is accepting fellowship applications now: techcongress.io/congressiona…
It's a really high-impact way to raise the tech savviness of Congress, which is incredibly important.
Good post by @pahlkadot about ways to implement Pandemic Unemployment Assistance (PUA) faster/better, plus a group of folks who are ready and willing to help states with it: medium.com/@pahlkadot/what-s…
Matt Cutts retweeted
In case you are wondering how "Product Counsel" became a thing. @nicolewong & I wrote about the best job we ever had:
bricoleur.org/2020/04/produc…
Have you ever wanted the US government to provide a better user experience? Good news--several federal agencies will be hiring high-level customer experience strategists! More info at smeqa.usds.gov/info/cx-govwi… and performance.gov/cx/ !
Government gets better when amazing folks join and serve. You can go to usajobs.gov/ now, create a profile, upload your design portfolio and resume, and apply starting this Wednesday!
Now is your chance to help improve service design for a bunch of federal agencies!