MLGW

On October 24, 2026, over 100 #MLGW Employees walked for Heart Health during the Mid-South Heart Walk. MLGW Employees also generously donated $15,334.97 for the Mid-South Heart Association. bit.ly/3U5Jkwj

#MLGW President Doug McGowen explains the need for gas and water rate increases in the 2027 budget to the Board of Commissioners on Wednesday, October 21. The Board approved the budget, which must also get approval from the Memphis City Council. bit.ly/4f4ER3Y

When you are asleep or out of the house, turn your thermostat down 5°-10° from your usual setting. This change could save you 10% a year on your electric bill. A programmable thermostat can make this change easy. #MLGW

The next What's Beneath Memphis? Community Forum is happening tonight, October 29 from 6 - 7 p.m. at the Orange Mound Community Center, 2590 Park Ave. RSPV here: bit.ly/4zmh1sS.

#MLGW water crews will begin repairs on a water leak near 480 Union Avenue on Thursday, October 29. The repairs will require the closure of the center turning lane and the left lanes in both directions of Union Avenue. The lane closures are expected to remain in place for approximately one week while repairs are completed. Drivers are encouraged to use caution in the area, follow posted traffic signage and allow additional travel time while crews are working.

Thousands of elementary and middle school students descended upon the U of M's Herff College of Engineering on Friday, October 23 for "eDay" where the "e" stands for engineering. #MLGW set up outdoors in the Edwards Research Innovation Center courtyard to show kids the wonders of solar power with an A-Blazing Race. @UofMemphisEngr @MSCSK12

October is National Cybersecurity Awareness Month. Modern utility service depends on both physical infrastructure and secure digital systems. Protecting those systems is an important part of delivering reliable electric, gas and water service to our community. Cybersecurity helps utilities prepare for evolving threats, protect critical systems and strengthen overall resilience. At MLGW, that work supports the services our customers rely on every day. Cybersecurity is not just a technology issue. It is part of how we protect essential services and remain ready to serve our community. Learn more about Cybersecurity Awareness Month and ways to stay safer online from the Cybersecurity and Infrastructure Security Agency: bit.ly/39731IO

Economic development isn’t only about attracting new companies. It’s also about supporting businesses that are already here and continuing to invest in Memphis. Local businesses continue to expand, invest in their operations and create new job opportunities throughout our community. That continued growth strengthens Memphis and creates more opportunities for the people who live and work here. Know a Memphis-area business that’s growing or investing? ag them below we’d love to hear about it! Connect with #MLGW's Economic Development team for information about available business programs and resources. [email protected], 901-528-4228 #EconomicTuesdays

ICYMI: #MLGW President Doug McGowen was on the Antonio Parkinson Project last week to discuss water rates and more. Check it out: youtu.be/prOe_A0eC7U?si=y2oK…

#MLGW will perform routine maintenance involving mercaptan at Democrat Road and Portia Street on Wednesday, October 28. This routine work will last from 7 a.m. to 5 p.m. The public in the surrounding area may smell mercaptan in the air. Mercaptan is the chemical odorant that MLGW adds to natural gas to give it the rotten egg/sulfur smell so it can be easily detected. Depending on the wind/weather conditions, residents and businesses in the vicinity could smell this strong, sulfuric odor during the morning or from the odorant truck as it travels from each point.

Start, stop and transfer service with #MLGW's My Account! Access or sign up for your My Account from mlgw.com or in the MLGW app. Just a few clicks and you are on your way.

Criminals use technology that makes it look like MLGW is calling you. The technology is called “spoofing.” Your caller ID will display an MLGW phone number, but MLGW operators never call you personally. The criminal is trying to scam you! If you have a question about your bill check your MLGW My Account or call 901-544-6549 and speak to a Customer Care Advisor. Los criminales usan tecnología que simula que MLGW le está llamando a usted. Esa tecnología se denomina “spoofing” y es la suplantación de la identidad. Su identificador de llamadas enseñará un número de teléfono de MLGW, pero los operadores de MLGW nunca le llamarán personalmente. ¡El criminal está tratando de estafarle! Recuerde estos consejos: • Los operadores de MLGW nunca le llamarán personalmente para exigirle un pago o para amenazarle con desconectar el servicio. • MLGW nunca le pedirá a usted llamar a un número 800 para efectuar pagos. •MLGW nunca le pedirá a usted comprar una tarjeta pre-pagada de débito para efectuar pagos. Si tiene alguna pregunta sobre su cuenta, llame al 901-544-6549 y hable con un Agente de Atención al Cliente.

#MLGW uses drone pilots to inspect overhead electric equipment. It is a more efficient way to assess our infrastructure so we can get in and make repairs/replace equipment. Working like this has helped us cut the number of outages in the Orange Mound area by around 50%! Drone pilots work M-F during regular business hours; they carry ID and drive vehicles that say "MLGW contractor" on the side. Customers call call 544-6549 to verify an MLGW drone pilot is working in their neighborhood.

Think about your morning routine. You get up, turn on the coffee maker and fill the pot with water. Maybe you fire up the stove for eggs and bacon. The electricity, the water, the gas - they must be affordable AND reliable. That is why MLGW is asking for rate increases in water and gas. Investments help keep our infrastructure reliable today and ready for tomorrow. The proposed increase will not affect all customers the same way. Click here for details: bit.ly/4jyseBx.

#MLGW will auction more than 125 surplus vehicles and pieces of equipment, with JJ Kane Auctions running the sale online. Bidding opens Wednesday, October 21. Light-duty vehicles and miscellaneous items close Tuesday, October 27, while trucks, construction vehicles and heavy equipment close Wednesday, October 28. Featured equipment includes a Grove RT422 rough terrain crane, two 2004 Komatsu PC200LC-7L crawler excavators, a 2012 Ditch Witch RT55 cable plow/trencher and a 2006 Case 590 Super M Series 2 backhoe. The sale also includes pickups, cars, vans, service trucks, bucket trucks, digger derricks, dump trucks, trailers, air compressors, forklifts and more. The equipment is at 3020 Gill Road, Memphis, TN 38109. Buyers can inspect it in person on Saturday, October 24, and Sunday, October 25, from 8 a.m. to 3 p.m. Items can be picked up from 8 a.m. to 3 p.m. on October 29–30, and November 2–6. Buyers must have the ability to pick up their own purchases, and no loading help will be provided on site. After the pickup window, units can be picked up by appointment only. Late pickups are charged a $25-per-day storage and gate fee, plus the cost of towing the unit to a satellite holding yard. See the Equipment: jjkane.com/promotions/memphi… How to Bid: jjkane.com/info/how-to-bid/ (includes a how-to video) For questions about bidding, equipment, inspection or pickup, contact the JJ Kane Auctions Call Center at 1-844-655-5263 or [email protected].

The #MLGW Board of Commissioners meeting is adjourned.

The #MLGW Board approves Consent Agenda items 3-22. Several items require additional approval from Memphis City Council.

The #MLGW Board approves Regular Agenda item 2. This item also requires additional approval from Memphis City Council