Marianne Brierley (@mmkernohan) header
Marianne Brierley (@mmkernohan) profile picture

Service designer and researcher with a passion for creating happy experiences. Oh, and I like to make a lot of cake on the side.

York, England
Joined January 2013
Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)Photo by Marianne Brierley (@mmkernohan)
Marianne Brierley retweeted
A great working culture is hard to maintain even when people are in the same office. What happens on transitioning to remote working? How do you keep a happy productive team? Join the first webinar of our @LeedsDigiFest series 21 Apr 3-4.30pm bit.ly/3ahvwBW #LeedsDigi20
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Marianne Brierley retweeted
Thank you for your visit last night @NPTyorknorth ! Emi was very excited this morning and says Happy Easter! Keep safe and thanks for doing a great job!
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Wow. Talk about poor timing @ThreeUK when we’re all facing uncertainty at least we can be sure you won’t be missing out on any extra cash🤦‍♀️ #lockdowneffect #CustomerService #customerexperience
I had a great night talking @ProdTankSHF about common challenges to user research and advice on how you can manage them. Supporting blog to follow soon on the @dxw website. Thanks for having me @aden_76 and co!
Finally kicking off our event tonight @aizlewoodsmill and hosted by @QualsysEQMS. First up we have @mmkernohan of @dxw on how to avoid devaluing user research #ProdTankSHF
When your #LocalDigital team get the training in early🥰 thanks @kingstonrichard @pixlz and the rest of the crew! #FixThePlumbing #3monthstogo
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Marianne Brierley retweeted
Replying to @mmkernohan
@mmkernohan delivering an enlightening and amusing presentation of her learnings in UX and Service Design at @dxw sponsored @nuxuk
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We had a great time at the first @nuxuk York event tonight sponsored by @dxw. We heard some great talks and met some lovely people. Looking forward to the next one in April!
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Marianne Brierley retweeted
Tonight! 😀🥳🙌 Really looking forward to hearing from @DrLucyBuykx , @mmkernohan, and @deb_max! #nuxuk #York
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If you work in #localgov and use an income management system, we'd love to get your views. This survey will be closing next Monday 13th! Share what you need from your IMS! #fixtheplumbing #localdigital
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Marianne Brierley retweeted
We’re helping @BarnsleyCouncil work out how they can share their income management system with other local authorities. If you're in #LocalGov and use an income management system, please take 10 mins to fill in our survey surveymonkey.co.uk/r/BMBCIMS… #LocalGovDigital #Collaboration
Marianne Brierley retweeted
Kicking off day 2 with a retrospective of learning from the first day. Lots of energy in the room! Lucky to have @mmkernohan at the helm today #GGovJam #daytwo #letsgo
Marianne Brierley retweeted
As we continue our work with @MHCLG to help local authorities collaborate, we'll be sharing the slides from our show and tells. Here's our latest update bit.ly/2oMHLoe #LocalGov #LocalDigital @LDgovUK
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Replying to @LDgovUK
@LDgovUK we're continuing our alpha with @dxw. We are looking to hear from people who have shared or used knowledge and resources outside their organisation. We're planning 60 minute interviews next Tues and Wed. If you're available, complete this form: forms.gle/o7am6bTzSvjqBYmR6
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All these people getting excited over indoor hanging plants. They don’t seem to talk about all the spiders that will inevitably drop on you...
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Marianne Brierley retweeted
We're looking to hear from people responsible for leading and improving #localgov service delivery. If you’d be interested in sharing your views on what’s needed to make collaboration possible, please complete this short form 👉🏻 forms.gle/c6UzyTK8BigbLcMMA
Marianne Brierley retweeted
Really enjoyed the session yesterday, thank you! @maltbyps mentioned the discovery MHCLG led to improve collaboration at the local level. Here’s @alexyedigaroff with a write up. Get in touch if you want to share thoughts as we’ve started the alpha phase. bit.ly/2O8n0Oc
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Marianne Brierley retweeted
We've been working with people from #LocalGov digital to understand how @mhclg can support collaboration to deliver better public service outcomes. @alexyedigaroff blogs about what we found out and what happens next bit.ly/2O8n0Oc @LDgovUK
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Marianne Brierley retweeted
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