Find, fix, and follow up on every customer concern

Toronto/SF
Joined June 2025
Smart triggers let you write custom automations that only run when a natural language condition is hit (powered by @typesafeai) Detect and route customer concerns to the right team, alert on urgent language like data loss or churn indicators, and much more. Learn more: modem.ai/go/smart-triggers-x
3
1
2
10
2,190
October changelog - Modem.ai • Collect feedback from your app, CLI, or AI agent • Integrations for @X, @plainsupport, and @MicrosoftTeams • Plugins for @claudeai, @ChatGPT/Codex, and @cursor_ai • Claude 5.5 models from @AnthropicAI • ... and more modem.ai/blog/changelog/octo…
1
1
260
Collect customer concerns, skip the sensitive data. 🙈
437
Avoid notification numbness, let us elevate top customer concerns. modem.ai/go/feedback-everywh…
1
3
2,131
Without leaving @cursor_ai, find customer concerns and fix them. cursor.com/marketplace/modem
2
1
6
1,547
Be honest, you're never going to re-read your call transcripts. ☎️ We'll transfer the moments that matter from each call and help you find, fix, and follow up on every concern. Learn more: modem.dev/go/meeting-recordi…
2
2
5
1,727
Use our Claude Connector to create Dashboards that surface buried customer concerns. claude.ai/directory/modem
Claude Dashboards and Claude Motion are in beta today. Ask Claude to turn your data into live dashboards and your ideas into animated explainers.
2
1
3
799
we finally added a model picker to Modem's cloud agent but we're not trying to sell you tokens - our business is ingesting data and turning it into a context graph your agents use so bring your own sub, bring your own keys is coming soon
Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem. Pick the model that works best for you and your automations.
2
1
17
1,315
Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem. Pick the model that works best for you and your automations.
2
1
1,729
We now integrate w/ @plainsupport 📬 Making it easy to combine support threads with the rest of your product context.
1
1
3
7
1,410
Agents talk too much. 🤫 Our agent uses reactions when a reply isn't needed. See what more our agent can do: modem.dev/agents
2
324
I wanted to know how far you can push these vids So I gave Opus 5.5 Blender, ElevenLabs and REAPER (DAW) and asked it to make a TV quality ad A week of prompting and Macbook-melting 3D rendering later ...
your Opus 5.5 motion graphics suck but that's okay, because we're mostly impressed the technical ability to create them deciding *what to show* and the overall style is the tricky part these aren't amazing, but providing an asset library and some guidance on style goes a long way
20
2
5
83
37,067
Opus 5.5 product vids aren't just good because they look great they're good because they can explain the product better than you can
11
3
30
2,838
Modem retweeted
We use @modemdev daily and it’s acc pretty helpful ngl
1
1
10
1,751
Developers can now integrate Modem MCP through Composio. The toolkit exposes 15 tools to search customer signals, update or merge people, companies, and topics, and invoke or continue @modemdev agent runs from a product workflow. docs.composio.dev/toolkits/m…
1
1
6
1,304
SSO and SCIM - now available in Modem Provide secure access to Modem through enterprise identity providers like @okta, @googleworkspace, @azuread and more. Get started below 👇
2
4
482