🙌 Together, we'll build you a bigger pension 💬 While we don’t post here, our team is ready to support you
London
Joined April 2011
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If you’re looking for assistance with your Nest pension, then drop us a private message with your Nest ID, contact details and your question and we’ll find the right team to support you.
We're aware of an issue with the Nest website and apologise for any inconvenience.
Our teams are investigating and working to restore full service as quickly as possible. We will update social media with any developments.
Over the festive period, we’ll have reduced hours on 24th & 31st December, and we’ll be closed on 25th & 26th December and 1st January.
While we’re away, you might find what you need on our online FAQ page:
bit.ly/44z6D3t
Thanks so much for your understanding. ⭐
As part of an upcoming system upgrade, account access will be unavailable on:
25th October, 8am – 3.30pm
3rd-5th November, 6pm – midnight
For more information about this upgrade, visit: bit.ly/43sNEa3
Over Easter, our Customer Contact Centre operating hours will change. We’ll be available on Saturday 19 April, but hours will be reduced on Good Friday and will be closed on Easter Sunday 20 April and Monday 21 April.
Big global events can cause sudden changes in the market and that can have a short-term impact on your pension. Remember, your pension is designed to grow over the long term. And we’re here to help guide it through the ups and downs. Our team is working to look after your money.
Have you started a new job and got a new Nest pension? Or maybe you want to know how to log in for the first time. Here's some quick steps to get you logged in.
ALT Illustration of a computer monitor displaying a login screen, with text explaining the requirements for first-time login to a Nest account.
ALT An illustration of a Member ID card with the text "Member ID" and a unique ID number "MEM012345678" displayed. The card features a white and orange design on a purple background, with a note explaining the ID begins with "MEM" and contains nine numbers.
ALT A graphic of a calendar icon in teal with the number 31 displayed, set against a purple background, with the text "Date of birth" below it.
ALT Illustration of a document labeled as a National Insurance number on a purple background.
Our Customer Contact Centre team is operating reduced hours during Christmas and New Year. Our phone lines will return to normal from Thursday 2 January 2025. Happy New Year.
During Christmas and New Year, our Customer Contact Centre will have limited hours. We'll be available every day except for Christmas and Boxing Day, so you can always contact us regarding your pension during our operating hours. Merry Christmas to our members.
Nest Pensions retweeted
Could you be missing out on Pension Credit?
It is worth on average £4,200 a year
To receive payment and other benefits check your eligibility for Pension Credit and apply online
Visit: gov.uk/pension-credit
ALT Could you be missing out on Pension Credit? It is worth on average £4,200 a year Check your eligibility for Pension Credit and apply online gov.uk/pension-credit
The final quarter of the year promises to be another busy one for us. Learn more about what we’ve been up to and what’s next with our CIO Elizabeth Fernando here.
The full report is available to view at: nestpensions.org.uk/schemewe…
Have you signed up to our webinar on 3 December with Nest Chief Investment Officer, Elizabeth Fernando and Mark Rowlands, Head of Retirement? Learn about our investment approach, plus an insight into our future retirement offerings. Reserve your place bit.ly/4fJNM8R
We rely on our colleagues to feel authentic, equal and respected, by striving to provide a flexible and inclusive working environment. Attracting a diverse and inclusive workforce, means we can make Nest a friendly and productive place to work.
Congratulations to colleagues Ann Louise Seziner and Jo Phillips for winning awards at the @ProfPensions Women in Pensions Awards. Ann-Louise won Team Leader of the Year award for her leadership skills, while Jo won the Unsung Hero of the year award for her work at @NESTInsight
A quick #throwback to the time we took some of our members out to see their pension in action at Lincs windfarm
The regeneration of Kingland high street in Poole led by @landg_uk and in part funded by Nest pension members, was a catalyst for Hope’s shop opening. As a Nest employer, her and the team can pay back into communities just like theirs.
Read Hope's story bit.ly/3YXCI1s
Today is your last chance to sign up to our webinar. Join us to learn about renewable energy infrastructure and how the transition to net zero may be impacting employees’ pensions savings.
Sign up here bit.ly/4dTVAnk
Join us to hear from our experts on our latest developments. We'll discuss how Nest investments have performed this year, how ESG is driving changes and updates to our investment approach. Plus we'll share our retirement proposition roadmap. Register bit.ly/4fJNM8R
There's £31.1bn in unclaimed pension pots. The value of lost pension pots in the UK has risen by 60% since 2018. This means 3.3 million pension pots are now considered lost.
Don't lose your hard-earned money and trace your old pensions bit.ly/3SXCPb4