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1/ Today Outrival is launching: The New Normal.
A new video show co-hosted by our CEO @rubenharris, Co-Founder & President @timurmeyster, and Head of Insurance @JohnHenryStyle.
Featuring the leaders actually deploying AI in production. Not the vendors. Not the pundits.
thenewnormal.fm
Full YouTube Episode Here: youtu.be/r8ge3VbVFoA
1/ Bob Becker sold $50 billion in cruise sales by helping the largest cruise line brands in the world fill ships primarily through the phone. At Carnival, Norwegian and Celebrity he built outbound sales from scratch. He is this week's guest on The New Normal. A thread 🧵 @CarnivalCruise @CruiseNorwegian @CelebrityCruise
10/ His advice to cruise lines on AI: never build it yourself, every IT department is already stressed. Pick one thing that produces ROI, get it working, then add to the stack. His one word for the next three years: adopt change.
11/ Bob gave @jeffherzfeld , OutRival's Head of Travel, his start in cruising 20 years ago. Jeff co-hosts this one with Ruben Harris.
Full episode on @YouTube youtu.be/qKPRZcXONZg
OutRival retweeted
My @aiDotEngineer NYC talk is live on YouTube! The full playbook on how we cracked tokenmaxxing at @outrivalAI
link below:
1/ Dondra Ritzenthaler, CEO of Azamara Cruises, sat down with @RubenHarris and @JeffHerzfeld for The New Normal. Here is how a cruise line uses AI to extend the human touch. @Azamara
10/ What 9/11 and 2008 taught her: decide not to freeze. Wrap your arms around the team and go. "When everybody else starts to wake up because they've been frozen, we're way on our way."
11/ "Let's keep our headcount down for that reason, but let's never think that we don't need a closer." AI extends the human touch. Full episode here on @YouTube
youtu.be/EuBu_G-lWIo



