Vicky Mills (@pangolinks) header
Vicky Mills (@pangolinks) profile picture

Vicky Mills

@pangolinks

Moved to bluesky - same name. I will be exlusively using this account for complaining to First Bus until they fix their service.

 she/they
Joined December 2018
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Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)Photo by Vicky Mills (@pangolinks)
@FirstBSA is the 07:34 48x, from blackhorse road to the centre, running this morning? It's dropped off of both board and app with no notice
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It is -2°
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And now the 07:44 48x from blackhorse road to Bristol centre is saying cancelled?? Do you actually have a functioning bus service or..?
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Replying to @sgloscouncil
@sgloscouncil have you considered pet waste in your 3 weekly collection plan? 36% of UK households own a dog and (29% for cats). Under current rules this can only go in the black bin, surely having feces sat around for 3 weeks is a health hazard and will increase flies??
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Not to mention @sgloscouncil, this will encourage people to flush their cat litter, which causes sewage blockages and risks introducing toxoplasmosis and other bacteria to the water system. You'll be risking a contaminated water scenario like Devon had earlier in the year.
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Please could you share what plans you have in place to tackle these obvious risks to public health and safety?
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This is outright content theft. Google isn’t even hiding it anymore. They are displaying recipes AND comments ON SEARCH. I hope every engineer and exec involved chokes on their next free Google-provided meal while the rest of the open web struggles to put food on the table. Via @rustybrick
Image from Katherine Argent (@effthealgorithm)
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@FirstBSA you are having a laugh. The 5:55 #19 from the bath spa depot cannot be a single decker. We are going to be at max capacity just leaving the station. Sort it out.
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This is all the people waiting to get on a 35 seat bus
Image from Vicky Mills (@pangolinks)
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I was unable to complete my journey because I felt so sick from overheating on such a cramped bus, and now my partner is having to pick me up. It's ridiculous and you should be ashamed of the service. Also this isn't a one off that it's a single, it's been going on for weeks.
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If I'm seeing a search issue/bug ( + am convinced it's an issue with G not our site) but I've already submitted feedback via SERPS + tweeted here, is there anything left to do? We've been seeing it since Feb 8 (i.e. pre-update) + I'm feeling a bit helpless @searchliaison @JohnMu
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Hi @JohnMu I'm sorry to bug you again but do you know if anything came from G investigating this? It looks like Ann Summers is ok now but we're still seeing it for "love honey" & it looks like Loveoutlet are also getting weird mis-spell results now too (although not a subdomain)
SERP results for "love outlet" showing help pages (Contact, Discretion and FAQ) ranking p1-p3. The SafeSearch dropdown is open to show SafeSearch is off

ALT SERP results for "love outlet" showing help pages (Contact, Discretion and FAQ) ranking p1-p3. The SafeSearch dropdown is open to show SafeSearch is off

Vicky Mills (@pangolinks) profile pictureVicky Mills@pangolinks19 Feb 2024
Still seeing this very strange behavior in SERPs (with safesearch off). Seems to only be in the UK for some reason? @JohnMu @searchliaison + anyone else, any help would be massively appreciated!
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Two thoughts: a) Is this answer count and "top answer" SERP feature new @rustybrick? b) This could surface some absolutely hideous answers, CW for ableist language in the second screenshot
A screenshot of a Google result showing answers to the question "What is the strangest email sign off you have seen at work?" which shows 70 answers in the SERP and the top answer being a unicode smiley face.

ALT A screenshot of a Google result showing answers to the question "What is the strangest email sign off you have seen at work?" which shows 70 answers in the SERP and the top answer being a unicode smiley face.

A screenshot of a Google result showing answers to the question "Reddit, what is your favourite closing for letters, emails etc?" which shows 91 answers in the SERP and the top answer being the R slur.

ALT A screenshot of a Google result showing answers to the question "Reddit, what is your favourite closing for letters, emails etc?" which shows 91 answers in the SERP and the top answer being the R slur.

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Hi @FirstBSA is the 07:43 #19 from the horseshoe operating today? It's not shown up and it's not in the board
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The one towards Bath
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Still seeing this very strange behavior in SERPs (with safesearch off). Seems to only be in the UK for some reason? @JohnMu @searchliaison + anyone else, any help would be massively appreciated!
Vicky Mills (@pangolinks) profile pictureVicky Mills@pangolinks13 Feb 2024
Hi @JohnMu & @searchliaison we're seeing very weird behaviour in SERPs where our homepage has been replaced by our help subdomain for the query "love honey" (but is normal for "lovehoney"). I can't see an onsite reason, could this be a bug? I'm also seeing similar for competitors
comparison of two SERPs. On the right, query is "love honey" and there is an ad at the top of SERPs, then boots in p1, the lovehoney help subdomain in p2 and superdrug in p3. On the right, the query is "lovehoney", has no ad, p1 is the lovehoney homepage, p2 is Boots and p3 is Superdrug.

ALT comparison of two SERPs. On the right, query is "love honey" and there is an ad at the top of SERPs, then boots in p1, the lovehoney help subdomain in p2 and superdrug in p3. On the right, the query is "lovehoney", has no ad, p1 is the lovehoney homepage, p2 is Boots and p3 is Superdrug.

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Hi @FirstBSA what happened to the 48 from blackhorse lane towards the centre this morning?
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Hi @JohnMu & @searchliaison we're seeing very weird behaviour in SERPs where our homepage has been replaced by our help subdomain for the query "love honey" (but is normal for "lovehoney"). I can't see an onsite reason, could this be a bug? I'm also seeing similar for competitors
comparison of two SERPs. On the right, query is "love honey" and there is an ad at the top of SERPs, then boots in p1, the lovehoney help subdomain in p2 and superdrug in p3. On the right, the query is "lovehoney", has no ad, p1 is the lovehoney homepage, p2 is Boots and p3 is Superdrug.

ALT comparison of two SERPs. On the right, query is "love honey" and there is an ad at the top of SERPs, then boots in p1, the lovehoney help subdomain in p2 and superdrug in p3. On the right, the query is "lovehoney", has no ad, p1 is the lovehoney homepage, p2 is Boots and p3 is Superdrug.

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Looks like it's been going on since the 8th for us
A screenshot of the last 28 days graph in Google Search Console, where average position for the period is 1.2 but the graph shows a significant drop to 11.5 on Febuary 8th.

ALT A screenshot of the last 28 days graph in Google Search Console, where average position for the period is 1.2 but the graph shows a significant drop to 11.5 on Febuary 8th.

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I think possibly Ann Summers are experiencing similar
SERP for "ann summers" where top of SERPs is an ad for the Ann Summers homepage and the top organic result is their support subdomain

ALT SERP for "ann summers" where top of SERPs is an ad for the Ann Summers homepage and the top organic result is their support subdomain

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Hi @FirstBSA, at least once a week the 7:18 #48 from Blackhorse Lane to the Horseshoe either doesn't bother turning up or is so obscenely late that I'd miss my connecting bus. You can tell when this is happening because the bus stop screen will fail to show any useful information
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At the very least show useful information on the display screen so that I can make an informed decision on whether an Uber is necessary or not.
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@sgloscouncil @BristolCouncil @bathnes First Bus's incompetence have to be hurting your environment targets - no one can trust them for their commute.
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