Comments and musings on all things ITSM, ITIL, and ESM. VP Customer Success, keen photographer, motorcyclist and less than average guitarist.
London
Joined April 2009
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Patrick Bolger retweeted
Unlock seamless workflow automation with Hornbill's easy integrations.
Connect with Dropbox, OneDrive, Teams, Slack, Trello, Discord, Zoom & Twilio in minutes.
No code. All clicks.
hubs.li/Q02Ps7tm0
#WorkflowAutomation #NoCode #DigitalTransformation
Patrick Bolger retweeted
Measuring the value of AI in ITSM is easier than you think. Hornbill Service Manager includes a unique AI Value Dashboard—giving you a clear view of ROI.
hubs.li/Q02HcwY30
Patrick Bolger retweeted
IT teams and systems that are designed for triage, will not deliver transformation - @patb0512 #ITSM buff.ly/49j2h0f
Patrick Bolger retweeted
Nail down your service desk inefficiencies! With Hornbill's Workflow Orchestration, automated routines slice through your workload. Shift the momentum, grapple complexities. bit.ly/46H7bDw #WorkflowOrchestration #ServiceDeskEfficiency
Patrick Bolger retweeted
Join us at 10am on Tuesday 26th September for our session - Democratization of Automation – It’s all about ease of use, register now for free bit.ly/3R2S5TR
Patrick Bolger retweeted
Are you feeling the weight of low business adoption of your current ITSM solution? We get it. At #Hornbill, we focus on intuitive user experiences and powerful automation to break through that barrier. bit.ly/3P1fZws #ITSM #BusinessAdoption
Patrick Bolger retweeted
A well-defined service catalog is the key to unlocking efficiency and productivity in your organization. Discover how an Enterprise Service Management tool can streamline and automate your services, creating capacity for innovation. bit.ly/3Y8Ni4G #ServiceManagement
Patrick Bolger retweeted
Tired of firefighting? Let's talk about Incident Management & how an IT Service Management tool like Hornbill can revolutionize your game!
bit.ly/473RHKd
#IT #IncidentManagement #ServiceManagement #Hornbill
Patrick Bolger retweeted
IT teams and systems that are designed for triage, will not deliver transformation - @patb0512 #ITSM buff.ly/34fQi7J
Patrick Bolger retweeted
💡 In this session, Patrick Bolger will showcase how @Hornbill customers leverage #selfservice as their key service channel with end-to-end customer journeys and automated experiences. Register today to learn more ➡️ loom.ly/fq232pE
#automation #ITSM #ServiceDesk
Patrick Bolger retweeted
Too often, customers don’t benefit enough from their #ITSM tool vendor people’s knowledge, skills, and experience. Or “test” the non-tool capabilities of prospective ITSM tool vendors. Here are some insights. itsm.tools/itsm-tool-vendor-…
Patrick Bolger retweeted
Hornbill partners with i3Works to spread the benefits of Enterprise Service Management in the UK - Hornbill announces strategic partnership with i3Works to provide consultancy offerings across digital transformation and IT service best p...
bit.ly/3MeMvvl
Patrick Bolger retweeted
What would it look like to explain how easy it is to create real #artificialintelligence? 👇👇👇
Patrick Bolger retweeted
Great Ormond Street Hospital Case Study is a great example of how Hornbill helps bring IT teams together across an organisation.
bit.ly/3wK03pm
#IT #Change #ChangeManagement
Patrick Bolger retweeted
"Not just a service desk system!"
Read how Idox Software Ltd uses Hornbill ESM to provide services in all areas of business bit.ly/3SltFn9
#ESM #EnterpriseServiceManagement
Patrick Bolger retweeted
Date for the diary! 21 March, London.
Come join us at @sdi_institute for our session on The Future of Service Management in 2023
bit.ly/3KENzaZ
#ServiceManagement #ServiceDesk #ITSM