Managing Director @Redpoint investing in Infrastructure, SaaS, & AI
Joined May 2014
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When I first visited Modal’s NYC office, I asked an engineer who had just joined why he chose Modal. His response was “Because it’s a monastery of supernerds.”
Talent density has been Modal’s superpower from day one. Erik and Akshat have assembled one of the strongest technical teams I’ve ever seen, with an obsession for developer experience, first-principles thinking, and solving hard infrastructure problems.
Fast forward three years and Modal has hit some incredible milestones:
* Crossed $1B run rate
* Grown 15x in the past year
* Raised a $750M Series D at a $15.75B valuation
AI is fundamentally changing how applications consume compute. The primitives Modal has built, from inference to sandboxes to training, are becoming the foundation for a new generation of AI applications. Jev, which served 1T tokens on Modal in its first three days, is just one example of what’s possible.
Huge congrats to @bernhardsson, @akshat_b, and the entire @modal team and grateful for your continued partnership!
Patrick Chase retweeted
Dawn of a new era. Pull Requests are a thing of the past for @zeddotdev with Delta. The agentic SDLC of the future requires a new style of collaboration, where context lives right next to the code, so agents - and humans - have what they need to build.
zed.dev/blog/delta-public-be…
Patrick Chase retweeted
Love to see our customers winning!
Huge fan of @reductoai
Patrick Chase retweeted
We're expanding across Europe.
This summer we moved into a bigger Stockholm office, and today we're adding London.
We're hiring across GTM and engineering!
Read more: modal.com/blog/modal-europe-…
Patrick Chase retweeted
Today we’re introducing Delta. Delta is a multiplayer environment for coding with agents and reviewing what they build, powered by DeltaDB.
The first invites to our private beta are going out now.
zed.dev/blog/introducing-del…
Patrick Chase retweeted
Managed private LLM endpoints, now available for everyone in @modal. Deploy in a few clicks with the UI or a few keystrokes with our CLI.
The coolest thing is that these are not black boxes – customers have full access to the code underneath.
Patrick Chase retweeted
@Redpoint put out their #InfraRed100 list this morning. It lists 100 companies in cloud infrastructure who they believe are setting new benchmarks for reliability, scalability and security. These are the ones they are betting will set businesses up for success through a new paradigm of building applications. @getserval is on the list this year.
Redpoint's report behind the list is worth a read. Seventy-seven pages of analysis from the people who obsess over this topic every day. @patrickachase @loganbartlett
When we first partnered with @bernhardsson and @akshat_b, they had a vision to rebuild cloud infrastructure from the ground up for AI.
Inference, sandboxes, training, RL, batch compute - the platform they set out to build is here. Companies like Doordash, Cognition, Scale, Lovable, Substack, Suno, and Physical Intelligence are trusting it, and multiple Modal products are reaching impressive scale.
What's stuck with me over the last few years is there's a Modal way of doing things. You feel their craft in the product, the developer experience, and the team they built.
Grateful to be on this journey with Erik, Akshat, and the entire Modal team and to continue supporting them alongside @SaiVC_ and @sraney 💚
We're honored to deepen our partnership with @modal and co-lead their $355M Series C!
When @bernhardsson and @akshat_b started Modal in 2021, they had conviction that building a truly great cloud for AI meant rebuilding the entire stack from the ground up. Five years later, that bet has paid off.
Erik built the recommendation system behind Discover Weekly at Spotify. Akshat was an early engineer at Scale AI before joining Erik as co-founder and CTO. Together, they've assembled what one engineer affectionately calls "a monastery for super nerds" and it shows in the product.
Modal has become the high-performance cloud that serious AI teams reach for when they need to ship. We couldn't be more excited to continue backing them.
Huge congratulations to Erik, Akshat, and the entire Modal team!
FDEs are uniquely suited to be founders.
@getserval announced an Serval Start: a two-year program for FDEs who want to be founders in the future.
This is a truly incredible opportunity to see enterprise AI agents up close, work with an exceptional team, and build out network of peers and investors. Excited to be involved!
Apply here: serval.com/serval-start
Patrick Chase retweeted
Parallel Agents just shipped. Mix and match any agent, run them all at once, and manage everything from a new Threads Sidebar. Claude Agent, Codex, Zed's agent, or anything on ACP. One window, across all your projects.
zed.dev/blog/parallel-agents
"Talent is the only durable moat."
@jakeserval on how a motivated competitor with access to the latest AI tools can copy everything within a year. The only thing that compounds in a way that can't be replicated is the people you build with.
This week on Unsupervised Learning, @jacobeffron and I sat down with @jakeserval, co-founder & CEO of @getserval.
Serval is going directly after ServiceNow in ITSM and already working with companies like Notion, Clay, Abridge, Fox, Mercor, and Verkada.
We partnered with Serval at the Series A. What’s stood out most over the last year is their speed of execution. We get into how they’re winning customers and talent so quickly, including:
▪️ Why building a system of record beats layering on top
▪️ The "mirror architecture" that lets Serval land enterprise customers
▪️ Why ITSM is more vulnerable to AI disruption than other verticals
▪️ The Future IT Stack when agents submit their own requests
▪️ The AI-native org chart
▪️ Why recruiting is the #1 job of every Serval employee
▪️ The Dream Team Draft: recruiting during hypergrowth
YouTube: youtu.be/Q0bxRANHjFY
Spotify: bit.ly/4m4PJRX
Apple: bit.ly/3POsYp8
0:00 Intro
1:25 What is Serval?
4:51 Early Doubts and Strategy
6:34 AI Tailwinds in ITSM
8:04 Competing with ServiceNow
9:41 Why ITSM Is Vulnerable
11:52 Automation via Codegen
16:27 Critical Guardrails
28:32 Internal Support Complexity
30:24 Hiring as the Moat
31:44 Dream Team Recruiting
33:49 Managers vs Super ICs
36:44 Junior Engineers and AI Native Workflows
43:13 Quickfire
This week on Unsupervised Learning, @jacobeffron and I sat down with @jakeserval, co-founder & CEO of @getserval.
Serval is going directly after ServiceNow in ITSM and already working with companies like Notion, Clay, Abridge, Fox, Mercor, and Verkada.
We partnered with Serval at the Series A. What’s stood out most over the last year is their speed of execution. We get into how they’re winning customers and talent so quickly, including:
▪️ Why building a system of record beats layering on top
▪️ The "mirror architecture" that lets Serval land enterprise customers
▪️ Why ITSM is more vulnerable to AI disruption than other verticals
▪️ The Future IT Stack when agents submit their own requests
▪️ The AI-native org chart
▪️ Why recruiting is the #1 job of every Serval employee
▪️ The Dream Team Draft: recruiting during hypergrowth
YouTube: youtu.be/Q0bxRANHjFY
Spotify: bit.ly/4m4PJRX
Apple: bit.ly/3POsYp8
0:00 Intro
1:25 What is Serval?
4:51 Early Doubts and Strategy
6:34 AI Tailwinds in ITSM
8:04 Competing with ServiceNow
9:41 Why ITSM Is Vulnerable
11:52 Automation via Codegen
16:27 Critical Guardrails
28:32 Internal Support Complexity
30:24 Hiring as the Moat
31:44 Dream Team Recruiting
33:49 Managers vs Super ICs
36:44 Junior Engineers and AI Native Workflows
43:13 Quickfire
Patrick Chase retweeted
Serval is #1 on the Enterprise Tech 30. What a surreal moment. Special to see so many of our customers here like @clay, @vercel, @togethercompute, and many more we'll announce soon.
I’m so grateful for the entire @getserval team that powers this rocket ship, especially my cofounder Alex McLeod and COO @TatianaBirgisso, who have assembled unrivaled teams across engineering and GTM.
It’s Serval now.
newcomer.co/p/mintlify-serva…
Patrick Chase retweeted
as of last week, agents are creating more cells in @_hex_tech than humans directly
