
Interaction designer at @youtube Chasing software you stop noticing and start playing
San Francisco
Joined January 2016
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Ritwik Deshpande retweeted
you can taste when a meal was cooked with love. it’s usually present at a dinner party; it’s often missing when you get takeout
i believe the way we make things is immutably instilled in the spirit of them
people can tell when you care, and when you don’t
Someone behind the software
I think good products carry something of the people who make them. Their experience, what they care about, and how they think things should work. You might not know who those people are, but you can feel their perspective in the product.
The industry often talks about software as though it comes out of a factory. You collect requirements, build features, and measure whether they work. Follow the process and you should get a good result. Now we're talking automating this whole pipeline with agents.
But two teams can talk to similar customers, have access to the same technology, and make very different things. The difference comes from how they understand what they see and the style they go about building it. The founder background or company DNA also shapes this a lot.
At Linear, we have always valued intuition over process or data. I think people sometimes understand that as making decisions based on personal preference, without much thought or evidence. What we mean by it that your intuition develops through experience and understanding. You work on something, talk to customers, make mistakes, and learn what to pay attention to. The intuition is your point of view on something, and forcing to use your judgment, not hide behind faceless data.
Before we launched, we talked to people across companies and roles about how they worked. We had our own frustrations with this type software, but those conversations helped us understand what mattered beyond our own experience. Our perspective got better after those conversations.
So eventually the products develops a character through what its makers pay attention to, what they decide not to do and what they keep working on after it technically works. I sometimes think of this as the soul of a product. You feel that someone cares about how the whole thing comes together.
A feature can work perfectly well on its own and still make the product worse. Recognizing that requires some belief about what the product should be. Someone has to make the call, then stay close enough to customers to see whether they were right.
Recently, many products are starting to feel messy to me, including products from very successful companies. There seems to be more thought going into what the technology can do and what can be added than the form it should take. The product changes are primarily additive, not improving the core problem.
I think the reasons for this is that it's lot easier to add new capabilities, than rethink existing capabilities. So each product becomes a collection of abilities, without actually having unified point of view.
I wonder whether some of this comes from how the work is organized. Individuals work with agents to produce changes independently, each operating a small software factory. Each change might make sense on its own, but together they start to resemble Frankenstein’s monster rather than a carefully shaped sculpture.
Without the shared perspective,
soul, or thought, the product becomes an average of all those outputs. The choices that once gave it character are being diluted by day. More things work, but it becomes harder to feel someone or even something behind them.
Making software is getting easier. I hope that gives people more room to develop a perspective and follow it further. To understand a problem deeply and keep shaping an answer until the pieces belong together.
I want to feel the creator behind the software, not the factories.
convergence to the mean
when everyone looks at everyone else to decide what to make, we eventually stop making anything of our own.
we copy what works. borrow the language, the aesthetic, the features. we call it learning from the market, following best practices, staying competitive. together, everything starts to feel familiar. polished, interchangeable. nothing wrong. nothing alive.
the mean isn’t necessarily bad. it’s where everything lands when we remove the reasons for it to be different.
numbers are easier to compare than feelings, so we make things that produce numbers. we study what gets attention, then shape ourselves around it. eventually the feedback stops informing the work and starts authoring it. we’re no longer asking what we want to say. we’re asking what will be rewarded for saying.
ai makes this loop frictionless. it can draw from more references than we could see in a lifetime. but access to every perspective isn’t the same as having one. it hasn’t lived a particular life that makes one detail unbearable and another beautiful. when we ask it to choose for us without bringing any intention of our own, we get something plausible, easy to approve.
then we ship it, measure it, copy it, and feed it back into the next round. a tidal wave of mid.
this changes not just the work, but the people making it.
we describe ourselves in categories platforms can distribute and markets understand. designer. founder. creator. pick a niche. build a brand. be consistent. the parts that don’t fit become inconvenient, even when those contradictions might produce our most interesting work. we become easier to classify and harder to tell apart.
i think we need to approach making things more like artists.
an artist develops a perspective through the work. making, noticing, choosing, failing, returning. learning what matters even when nobody else cares. craft gives that perspective a form precise enough for someone else to experience.
the life outside the work matters too. the places you’ve lived, the people you’ve loved, the things you’re embarrassed to care about. these aren’t distractions from having something to say. they’re how you come to have something to say.
we understand this with music, paintings, photographs, movies. we expect a person to be present in the choices. we want to experience something we wouldn’t have encountered without them.
software can do this too.
a piece of software expresses beliefs about how life should feel. what deserves your attention. what you should be free to change. whether a task should feel like paperwork or play. even a small interaction can carry someone’s care, humor, or curiosity.
but we rarely talk about software as a medium. we talk about it as an industry. markets to capture, workflows to optimize, competitors to catch up with. we add a feature because someone else has it, without asking whether it belongs. products accumulate the same parts and lose what made them worth choosing.
underneath the branding, it’s all the same thing.
artists learn from others too. the question is whether you’re absorbing those influences into a point of view, or using them to avoid developing one.
what are you trying to let someone feel, understand, or do? why this particular shape? what have you noticed that the existing tools don’t seem to notice?
those questions don’t have answers you can borrow from a competitor’s roadmap.
if we can make almost anything, deciding what deserves to exist becomes more important, not less. speed gives us more chances to exercise judgment. it doesn’t remove the responsibility.
i don’t want a world where every person becomes a more efficient distributor of the same ideas. i want people to use these tools to go further into what they actually care about. to make things specific enough that we can feel someone behind them.
what is the point of everyone being able to make something, if we all end up making the same thing?
Ritwik Deshpande retweeted
The designers job is to identify a demand and exploit it in the most efficient way possible
Layouts, typography, visuals, motion, etc are decorations you can add to a cake people want to eat.
I’m glad more people can add decorations. Very few will be able to bake the cake
design is getting easier to produce.
good layouts, clean interfaces, decent typography, polished motion. the baseline keeps rising, and tools keep making execution faster.
almost everything is already available on the internet now.
design resources.
assets.
templates.
typefaces.
references.
components.
systems.
inspiration.
access is no longer the advantage.
what matters is what you do with all of it.
how you combine things.
how you interpret them.
what you ignore.
what you change.
what you make your own.
and most importantly, whether any of it creates actual impact.
that is where the real differentiators start:
craft, taste, and point of view.
craft is caring enough to notice what most people skip.
taste is knowing what to remove, what to exaggerate, what deserves attention, and when something is already enough.
point of view is harder.
it is the reason your work feels like yours.
the choices you keep making.
the things you refuse to do.
the references you pull from.
the problems you believe are worth solving.
the way you interpret the same brief differently from everyone else.
ai can generate options.
templates can give you structure.
systems can make production faster.
the internet can give everyone access to the same ingredients.
but access does not create great work.
judgment does.
when everyone can find the same resources and use the same tools, technical ability becomes less scarce.
what becomes scarce is knowing how to use them with intention.
the future of design will not be won by whoever has the biggest resource folder or produces the most screens.
it will belong to people who can take what is available to everyone and turn it into something only they would have made.
something useful.
something memorable.
something that actually moves the business, product, or culture forward.
the ingredients are everywhere now.
the difference is you.
Shorts Series is live. Mobile, desktop, TV.
Anyone can now create serialized short-form stories on YouTube.
Spent the last six months designing this one. Now go tell a story with it! 🎬
youtu.be/AkNszeQ77MM?is=HD9q…
Rings, an instrument for stacking rhythms. Five loops, one ring each. Tap to place hits, swipe to see them as a stack or as lanes. Sound on.
Play it: testflight.apple.com/join/yV…
Just really sent it on mine: ritwik.design/
a listening room for reviewing tracks. drag a bounce in and you get the loudness contour, the waveform, and timestamped notes you can check off.
actualneighbors.com/listenin…
Ritwik Deshpande retweeted
realized I can make custom music software for my PSP from 2008. used gemini + google antigravity











