Architect, Conversation Intelligence @Invoca
Cleveland, Ohio
Joined September 2008
- Tweets915
- Following866
- Followers212
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Ryan Bales retweeted
I'll get straight to the point.
We trained 2 new models. Like BERT, but modern. ModernBERT.
Not some hypey GenAI thing, but a proper workhorse model, for retrieval, classification, etc. Real practical stuff.
It's much faster, more accurate, longer context, and more useful. 🧵
Thanks to everyone who attended my talk on "Gathering Insights from Audio Data" at #VOICE22 Here's a link to the slides that I presented: drive.google.com/file/d/1qme…
Please reach out if with any questions. Thanks!
Ryan Bales retweeted
Join my team at Invoca, I'm hiring a software architect of our Marketing product! grnh.se/c9367e642us
Ryan Bales retweeted
Harris County Judge @LinaHidalgoTX speaks in favor of gun reform at #NRAconvention protest at Discovery Green
@WOWCare can I maybe my Cleveland IP screws back pls? I’ve confirmed some CLE customers now have Charleston SC IPs. Help pls?
Ryan Bales retweeted
Who would have guessed that greens would one day turn into fanatical proponents of paving over the land with technology?
Ryan Bales retweeted
The biggest exclusion I feel in today's remote way of working is the asynchronous communication that happens during video calls in the meeting chat. As a person with cerebral palsy with impacted hands I no longer have a voice to participate. This needs to be fixed. #a11y
We're growing at @Invoca! I'm looking for not one but two Sr. SW Engineers to join my team! If you're interested in solving complex problems working with data pipeline scalability and machine learning engineer come join us! invoca.com/company/job-listi… #invocalife
P.S. We're currently hiring for numerous roles across all of of teams at Invoca. Including 10+ roles on of Engineering, QA, and Product teams! Check out our careers page for details: invoca.com/company/careers#c…
Ryan Bales retweeted
Today @Invoca announced our record growth for the first half of FY21 continuing our path to $100M in ARR by end of its fiscal year.
Top highlights:
📈 Expansion bookings up 100% year over year
📈 Net customer retention of 110%
invoca.com/press-release/inv…
Ryan Bales retweeted
Hey #marketers, it's time to save the date. @Invoca Summit is right around the corner.
Save your seat to this virtual event you won't want to miss here: bit.ly/2TTJaZG
#invocasummit #marketing #digitalmarketing #CX #conversationintelligence
I'm excited to share that I found out this week that a patent for a system to automatically analyze and categorize phone calls that my team and I worked on was officially granted earlier this year! uspto.report/patent/grant/10…
Congrats to @nlprunner, Ken Mitchner, and @thoolihan
Big news today. I'm excited to be a part of this Conversational Intelligence powerhouse. @Invoca @DialogTech
Big news, @Invoca is thrilled to announce our acquisition of @DialogTech, a leader in AI-powered call tracking and analytics, extending Invoca's leadership in the $4.8 billion conversation intelligence market. Read more: bit.ly/3oJxzr7
#acquisition #marketing #sales #CX
Ryan Bales retweeted
We’ve just released the first version of the "official Apache Airflow Helm Chart 1.0.0" 🎉
📦 ArtifactHub: artifacthub.io/packages/helm…
📚 Docs: airflow.apache.org/docs/helm…
🚀 Quick Start Installation Guide: airflow.apache.org/docs/helm…
Thanks to all the contributors who made this possible
Is wow internet struggling for anyone else in CLE? Currently getting less that 1 mbps down. @WOWCare
