Sauce Labs Ops (@sauceops) header
Sauce Labs Ops (@sauceops) profile picture

Updates on Sauce Labs' service issues and operations. All times reported in UTC. https://teapawt.org/t.co/uPtzUCQlg6

San Francisco
Joined June 2009
[status] Investigating: We are experiencing an issue with authentication and slowness in US West data center. The root cause has been identified. Remediation has been applied, and we are actively monitoring the situation. stspg.io/3qz8pzhz1bkh?u=rrhq…
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[status] Investigating: We are currently seeing elevated error rates for iOS and Android real device tests in US-West-1 data center. We are currently investigating. stspg.io/d896fbhc2n8r?u=91tj…
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[status] Investigating: The root cause of the elevated error rates for Real Device tests in the US-West-1 data center has been identified. Remediation has been applied, and we are actively monitoring the situation. stspg.io/d896fbhc2n8r?u=5jcy…
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We published a postmortem on our September 23rd incident: stspg.io/2z2vwq0rbc52
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[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/kdzhlltd5cwp?u=l8pm…
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[status] Scheduled (Nov 21, 2026, 11:00 UTC): Sauce Labs will have a two hour previously scheduled maintenance window on November 21st starting at 11:00 UTC and ending at 13:00 UTC. During this maintenance window, we will be making up… stspg.io/hynj24wrh45f?u=0ycy…
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[status] Scheduled (Nov 7, 2026, 17:00 UTC): Sauce Labs will have a two hour previously scheduled maintenance window on November 7th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making upd… stspg.io/h89h6ld7pyd2?u=ny43…
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[status] Scheduled (Nov 7, 2026, 15:00 UTC): Sauce Labs will have a two hour previously scheduled maintenance window on November 7th, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making upd… stspg.io/xbd4n1n10y7b?u=y71s…
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[status] Scheduled (Nov 7, 2026, 13:00 UTC): Sauce Labs will have a two hour previously scheduled maintenance window on November 7th starting at 13:00 UTC and ending at 15:00 UTC. During this maintenance window, we will be making upda… stspg.io/6mwpphz4mkmv?u=mwh7…
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[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/2p02swyvdnv7?u=nnph…
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[status] Completed: The scheduled maintenance has been completed. stspg.io/2p02swyvdnv7?u=bl47…
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[status] Investigating: We are continuing to work with our partners and relevant teams to investigate and resolve the ongoing issue in the EU-Central-1 data center. We will share further updates as more information becomes available. stspg.io/k7zdlqhv84qm?u=c2qf…
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[status] Resolved: The root cause of issue affecting our UI access in the EU-Central-1 is tied to an ongoing incident with one of our third-party infrastructure providers in the data center. While our team is keeping this incident tic… stspg.io/k7zdlqhv84qm?u=zpfz…
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