
Head of Banking, Payments, and Marketing at @Endava - Former Levvel CSO - Contributor @Forbes & Owner @SURecords
Charlotte, NC
Joined April 2015
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After an healthy debate with @rshevlin last week around the new bank digital wallet initiative, I've written my own point of view on what the real target should be for banks.
Plot Twist: It's NOT @Apple or @PayPal
forbes.com/sites/scottharkey…
How it started...
"Let me do some research on the Apple NFC capability and if it's leveraging HCE at all."
How it ended...
Scott Harkey retweeted
ATTENTION AMERICAN EXPRESS CARDHOLDERS!!!
There is a scam going around targeting American Express cardholders. We see this type of thing in financial services all the time, but this one is particularly hard to catch. You get an email with a “Reauthentication Code” as if someone has been trying to login to your account. They give a number at the bottom to call if you did not request this code (1-800-AXP-1234).
If you call this number, the automated messaging is IDENTICAL to what American Express has, including asking for the last 4 of your social. The scammers will take your entries and use that to take over your account.
A few things to note about this email to point out it is fraudulent:
1) The email address is [email protected] Express.com. This form for an email from a company is not typical. Usually you would have name/department followed simply by the site ([email protected]). Always pay attention to the sending address to point out possible scams.
2) The phone number seems to be off, but with a quick Google search I was able to compare to the ACTUAL American Express customer service number (1-800-528-2122) and realize it was a scam.
3) Reauthentication code is a weird term which was my first clue. Most businesses don’t use that term.
When in doubt, ALWAYS verify the phone number, or simply call the number on the back of your card instead of what is given in email. This way you know you’ll always be talking to the actual company that issued the card.
Stay safe y’all!
Scott Harkey retweeted
Exciting news! Join in on the latest #PaymentTalks episode with @scott_harkey and experts from @trustcommerce as they discuss US healthcare payments.
Learn how digital wallets and tech are enhancing payment experiences and data flow. okt.to/QX0sIv
Scott Harkey retweeted
📆 Tomorrow's the big day!
At the #FraudFightersVirtualSummit we're uniting the top minds in risk & AML compliance through keynotes, roundtables, AMAs, & tactical workshops
With 40+ speakers across 28 sessions, there is something for everyone!
Register: hubs.li/Q02x-QW20
Can someone help me understand the common mic positioning in frame and in front of the face for podcasts/vlogs? Like why not have it out of frame so you can see the person clearly?
I feel like I have to be missing some benefit that drives this approach.
I have been part of countless data breaches over the years, but this @EvolveBank leak has be worried enough that I'm actually taking the step to freeze my credit today.
#ProtectYaNeck
Scott Harkey retweeted
Another fantastic #Money2020EU event has ended. We hope you had a blast, just like we did!
Don't miss @scott_harkey wrapping things up.
See you next year for more fun!
#Payments #Banking #Endava
Scott Harkey retweeted
New Episode Alert! Join @scott_harkey for EP02 of #PaymentTalks with Will Marwick CEO at @ifxpayments, as they discuss B2B cross-border payments.
Tune in right here: 👇
okt.to/mIiQXf
#PaymentTalks #Payments #CrossBorder #Endava
We completely destroyed your stuff and there is no repercussion, but we care, we really do @USPS
My nine year old boys told me they got first and second place at school today. It was a computer game where they ‘hack other students by trying to guess their password and if they get it right they earn crypto’.
This is public school in a Charlotte suburb.
#hacktheplanet
Scott Harkey retweeted
How does technology shape the dynamic #Payment landscape?
What impact does it have on customer experience?
🚀 @scott_harkey has shared further insights from this continuously evolving domain!
#ExpertsInsights #HumanAdvantage #PeopleAndTechnology
Scott Harkey retweeted
JPMorgan Onyx CEO: We hope to move 5 to 10 billion USD a day on the blockchain within 2 years
I never thought I’d get the chance to be on stage in Amsterdam with @Wilco!!
Ok, it’s not really with the band, but I should probably stick with Payments anyway and am delighted to be talking to Wilco form @Checkout next week in Amsterdam 🙂
What’s the impact of AI on merchants’ payment processing?
Join our session at #MoneyLIVE Payments Europe to find out!
Our own @scott_harkey and Wilco Slabbekoorn from @Checkout discuss.
See you there!
#PaymentsInnovation #Endava
Scott Harkey retweeted
What’s the impact of AI on merchants’ payment processing?
Join our session at #MoneyLIVE Payments Europe to find out!
Our own @scott_harkey and Wilco Slabbekoorn from @Checkout discuss.
See you there!
#PaymentsInnovation #Endava
Scott Harkey retweeted
Breaking:
CFPB proposes rule to supervise "big tech" companies offering wallets & payment apps that handle more than 5 million transactions a year.
Another great @money2020 is in the books and this year was once again full of great conversation, learnings, and coffee…lots and lots of coffee.
Watch below for a few of my key takeaways from the event. Next up Bangkok!
#Money2020: From banking-as-a-service and faster payments to fraud and partnerships, @scott_harkey, gives us the wrap on the conversations that mattered at #Money2020.
Get Scott's insights here, and let us know what you think in the comments!
#banking #payments
Scott Harkey retweeted
Here's everything you need to know about the proposed Open Banking Rule for the US
📚 What does the rule say?
It defines four roles.
1. A data provider is any credit, debit, prepaid, or deposit account provider.
2. An authorized 3rd party is any app or service with consumer consent to use data held at a data provider (e.g., a Fintech wallet or Neobank)
3. A data aggregator who connects to multiple data providers through a single interface (e.g., Plaid, MX, Finicity)
4. A standards body sets technical standards for APIs and represents the views of all ecosystem participants (e.g., FDX).
🎯 The key responsibilities of data providers:
👉 Must make all transactions for the past 12 months available, including the most recent card authorization.
👉 Must include any fees (!!), yield, or rewards data available.
👉 Make account verification like name, email, and address available (but not date of birth).
👉 Must set up secure APIs with clear, standardized documentation
👉 Must guarantee 99.5% uptime and not improperly restrict access
👉Cannot charge fees for API access or API calls (!!)
🎯 Key responsibilities for authorized 3rd parties
👉 Make disclosures to consumers about how data is used and processed and their privacy (this is something the banks lobbied for)
👉 Use standardized APIs and security models and maintain written policies
👉Do not use data for targetted advertising, data re-sale, or cross-selling (although cross-selling can be done if implicitly opted in)
🎯 Key responsibilities for data aggregators are interestingly pushed to the authorized 3rd party and the data provider. The fact that data is being processed must be disclosed.
The most interesting part for me was the standards body.
🎯 Responsibilities of the standards body
👉Balances decision-making power across all parties
👉Has an appeals process
👉The CFPB authorizes it.
⌚ b) When does it go live?
The rule is at the proposal stage and is open for comment until December. There is no timeline for when it will go live. If I had to guess, I’d say before the election. The rule does say
👉Six months from publication, any institution with more than $500bn in assets (or more than $10bn in revenue) must comply.
👉12 months from publication, institutions with $50bn to $500bn in assets must comply
👉30 months from publication, institutions with $805m to $50bn in assets must comply
🙉 c) What does the rule NOT say?
👉Nothing about investments or brokerage. That could leave Fidelity unscathed by any new rule. But PNC? And those banks that play games with connectivity and latency? That should "just work."
👉Nothing about how standards work. But if you must offer an API and it must give free and equal access, two questions appear.
👉How should that API work? FDX is a standards body with momentum; will it have to change its governance or processes?
👉How will the CFPB's new rule be enforced? This is the big unknown. If Fintech companies report that one bank that always breaks connectivity, what happens next?
👉Nothing about payments. Open Banking initiated payments can be a “killer app” for open banking. It is possible without regulation. (For example, Plaid already works with Tesla to help consumers make car deposits.)
👀 d) What are the objectives of the rule?
👉Create competition. The release talks about empowering consumers to walk away from bad service.
👉Consumer data control. Trying to avoid any company misusing consumer data for advertising.
👉Avoid pricing and availability games. The CFPB suggested large banks could play games with availability, latency, or price. The press release positions this as a “junk fee,” which is very on-brand for the Biden administration.
👉Move to “fair industry standard setting.” Implies that the CFPB views the way standards are set today as unfair.
🤔 e) What are some implications?
👉The rule doesn’t let banks charge for API access so have to take the hit on cost? This will further reinforce the perception that open banking has zero upside for incumbents and all downside. (See lessons from the UK in next section)
👉It can’t be used for identity use cases. If the date of birth can’t be shared, then this isn’t an identity “rail.” It will work for account verification and payment initiation, however.
👉If PNC tried to copy Fidelity, it would breach this rule. The timing of the Fidelity and Akoya move probably wasn’t an accident.
🇬🇧 f) How does this differ from the UK market?
👉The UK doesn’t have open banking it has open checking. That means no brokerage, credit and lending product aggregation.
👉The UK required open access to the A2A (account to account) payments initiative via open banking. This is not included in the CFPB rule.
👉The UK required large banks to fund an independent body (open banking implementation entity) that defined the standards. The CFPB is leaving that to the market.
Will it work?
You'll have to read the full blog (link in bio) to find out
Great case study on the reality of a bank launching a complicated product. This stuff is hard!
Thanks for sharing @waltrcox
I’m excited to be hosting two friends and colleagues, @DNolanNC and @FrankTYoung for a discussion around the advancements and future outlook for Account to Account payments in the US. Sign up and join us!
With the potential to re-energize the whole payments ecosystem, are you ready for A2A?
Register for our A2A webinar, when experts @scott_harkey, @DNolanNC and @FrankTYoung about how A2A is panning out in the US. 👇
okt.to/cGfdFK
#Payments #A2A #Innovation #Endava
Scott Harkey retweeted
1/ We are excited to announce that Visa has expanded our stablecoin settlement capabilities to merchant acquirers launching pilots with @Worldpay_Global and @Nuvei utilizing the Solana blockchain
businesswire.com/news/home/2…




















