@selfservicecent

Customer Success Director @WalkMeInc and self service specialist with a passion for customers! #selfserv

selfservicecentral.com/
Joined September 2013
  • Tweets1.5K
  • Following798
  • Followers793
115Media
The 5th Key to Customer Connection in Digital? #CX is at the Core of #DigitalTransformation. #MKTGnation #marketing #IoT
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4 Quotes to inspire consistency in customer experience okt.to/YqX9cZ @adrianswinscoe
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This. xitter.cf/SuperOfficeAS/status/8…
SuperOffice@SuperOffice18 Apr 2017
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. @JeffBezos #custserv
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Sometimes you win, sometimes you learn.
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Measuring the ROI of Support by @Segment segment.com/measuring-the-ro…
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4 Things to Learn from a Disappointed Customer - okt.to/x4L0Kt via @Shareaholic @Hyken
Great article from Shep Hyken's blog: 4 Things to Learn from a Disappointed Customer - okt.to/zEEHo9
Have you made the transition to HYPER personalization? okt.to/YgTJ08 #customer #cx
Someone who knows how to drive customer satisfaction got something to tell you: okt.to/7LG8wt #customer #support
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Some essentials on the current state of CX: okt.to/0Fq4KT #cx #custserv
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Happy to share a great interview with @RicardoSGulko. You should really read this. okt.to/IGNWaR
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Some essentials on the current state of CX: okt.to/XjnxGd #cx #custserv
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If you could have any piece of information, however unbelievable, to make the perfect decision... hbr.org/2016/11/you-dont-nee… @maxwellelliot
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September: The Season of Tech News, Consumer Engagement, and Innovation in the Business Marketplace - WalkMe's Blog blog.walkme.com/september-se…
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Can't Buy Me (Customer) Love - Parts 1 and 2 are now live. By: @Hyken and @DanAdika iwantitnow.walkme.com/cant-b…
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Inside the best @Dreamforce Parties @U2 at DreamFest @WalkMeInc & More bayareahq.com/2016/10/07/dre…
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"Tell me that you want the kind of things - That money just can’t buy!" goo.gl/ywoJGY By @Hyken and @DanAdika Part 2 is live.
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It’s not about keeping it short, it’s about keeping it simple! @WalkMeInc @Philips @forbes forbes.com/sites/forbescommu… @ForbesCommCncl
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Read more>> okt.to/v0EjD0 #customer #custserv #customerservice
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Listening, valuing each #customer, and keeping promises is a great start to #customerservice success okt.to/zUp5Z9
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