We power status pages all over the world, including VMware, Broadcom, Postmark and Exabeam

UK
Joined December 2010
💅 Towards the later end of last year at @sorryapp, I embarked on a project, along with our frontend developer, to replace our API docs site. Being back after Christmas, we've tweaked & ironed out some bugs. It's looking 🔥!!! 👇docs.sorryapp.com
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☝️ Incident management doesn't have to be scary. My top tip is to make sure you're being transparent with customers. Take a minute or so to quickly let them know something is wrong but it's in hand. Use @Twitter, message via @Intercom or a status page like @sorryapp
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Helping grow and build a SaaS as a product manager doesn't mean you always have to ship features. At @SorryApp, we've been focusing on security and performance improvements, which to me, is just as important as shipping features 👇 new.sorryapp.com/releasenote…
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Exciting day “in the @sorryapp office”… @RobinGeall bought a domain for something new 🤔 I’ve started our Cyber Essentials journey with @CyberSmartUK & setting up @RiskLedger for customers to connect with us. @SirRawlins doing load testing & breaking things? 😂
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🍻 Just sent out my first @intercom email to @sorryapp customers introducing myself, sharing the next-generation theme & launching our brand new 'What's New' page! We're on fire @RobinGeall @SirRawlins 🔥
Our new and improved @dundeeuni status page, powered by @sorryapp, is working a treat. Many improvements to come with this channel, but for now, we hope you find it easier to see information about IT service incidents and planned maintenance at uod.ac.uk/2CmCbw2
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Sorry™ retweeted
Have we mentioned that we have a new and improved status page? Powered by @SorryApp, there's now an even easier way to check that Postcoder is working the way it should. Check it out here: status.postcoder.com/
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Since it's all about how to say you're sorry for real, we won't apologize for sharing the 16th episode of Rework with you. rework.fm/how-to-say-sorry/
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Very happy with our hosted status.afrinic.net page so far. Thanks @sorryapp!
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If you'd like to join us for breakfast this morning, we're at LEON, Pancras Square. You can recognise Lisa by her turquoise hair!
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Sorry™ retweeted
Use a service like @sorryapp to act with ownership when it comes to system downtime: hubs.ly/H07XDkZ0
Docs for the new API Filtering are now live for anyone interested, supports EQ, GT, LT, Contains - lots of filters. docs.sorryapp.com/api/v1/get…
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Mondays are 'Infrastructure Day' - reviewing lots of things this week, from DNS down to Database and Caching. Lots of improvements ahead.
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Listened to the latest podcast and need more on crisis control? We <3 @SorryApp's epic guide - Weathering the Storm buff.ly/2kfBEUL
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Delta’s #datacenter outage cost $150 million, 205x more than a typical data center #outage costs: bit.ly/2clRD1l
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“Forget your 30-day trial – onboard and convert based on behavior." sound advice from @kevindewalt ref onboarding chargify.com/blog/13-tips-to…
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Make sure to bookmark our status page status.hostmedia.co.uk/ for the latest from the team. Powered by @sorryapp
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The Art of Communicating a Crisis with Your Customers - a rundown of @SorryApp @Kayako webinar buff.ly/1QE0MyB #custserv #prodmgmt
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Join the webinar and win a @SorryApp small business account! buff.ly/1PcQl4A #competition #SorryWTS #webinar
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Sorry™ retweeted
Join the Webinar: Weathering the Storm of Crisis Communications | Kayako Blog blog.kayako.com/join-the-web… via @kayako
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