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UTOPIA Network Outage Resolution - 03/22/25 - Footprint(s) TR001, PE001 in Tremonton, and Perry, UT. RESOLVED: The outage has been resolved. All services have been restored. MDA card failure RESOLUTION TIME: 17:21

UTOPIA Network Outage Update: 03/22/25 - Footprint(s) TR001, PE001 in Tremonton, Perry , UT. UPDATE: This outage is due to failed hardware. Field Services and Engineering are working on resolving the issue. ETR: TBD

UTOPIA Network Outage Notification for 03/22/25 - Footprint(s) TR001 DESCRIPTION: UTOPIA has been alerted to an outage in the TR001, and PE001 footprint(s) in Tremonton and Perry, UT. There are 20+ residential customers affected. NET-ENG is working to resolve MDA issue. START TIM

UTOPIA Network Outage Notification for 03/22/25 - Footprint(s) TR001 DESCRIPTION: UTOPIA has been alerted to an outage in the TR001 footprint(s) in Tremonton, UT. There are 11 residential customers affected. Updates will be sent as we know more information. START TIME: 12:54

MAINTENANCE NOTIFICATION: WV033 West Valley City START: 3/21/2025 12:00 AM MST STOP: 3/21/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~150 residential customers will be affected.

MAINTENANCE NOTIFICATION: SY004Syracuse START: 3/21/2025 12:00 AM MST STOP: 3/21/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~280 residential customers will be affected.

MAINTENANCE NOTIFICATION: WV032 West Valley City START: 3/21/2025 12:00 AM MST STOP: 3/21/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~161 residential customers will be affected.

MAINTENANCE NOTIFICATION: WV037 West Valley City START: 3/21/2025 12:00 AM MST STOP: 3/21/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~78 residential customers will be affected.

MAINTENANCE NOTIFICATION: WV018 West Valley City START: 3/21/2025 12:00 AM MST STOP: 3/21/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~100 residential customers will be affected.

MAINTENANCE NOTIFICATION: MD007 Midvale START: 3/21/2025 12:00 AM MST STOP: 3/21/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~65 residential customers will be affected.

MAINTENANCE NOTIFICATION: SY003 Syracuse START: 3/14/2025 12:00 AM MST STOP: 3/14/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~213 residential customers will be affected.

MAINTENANCE NOTIFICATION: PA016 Payson START: 3/14/2025 12:00 AM MST STOP: 3/14/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~179 residential customers will be affected.

MAINTENANCE NOTIFICATION: OR005 Orem START: 3/14/2025 12:00 AM MST STOP: 3/14/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~9 residential customers will be affected.

UTOPIA Network Outage Resolution - 03/11/2025 - Footprint(s) LI005 in Lindon, UT. RESOLVED: The outage has been resolved. All services have been restored. Failed fan on chassis. Replaced fan and restored chassis RESOLUTION TIME: 03/11/2025 1:07PM

UTOPIA Network Outage Notification for 03/11/2025 - Footprint(s) LI005 DESCRIPTION: UTOPIA has been alerted to an outage in the LI005 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 85 residential customers affected. Updates will be sent as we kno

UTOPIA Network Outage Resolution - 3/10/2025 - Footprint(s) LI005 in Lindon, UT. RESOLVED: The outage has been resolved. All services have been restored. Engineering had to reboot the chassis RESOLUTION TIME: 4:40 P.M.

UTOPIA Network Outage Notification for 03/10/25 - Footprint(s) LI005 DESCRIPTION: UTOPIA has been alerted to an outage in the LI005 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 89 START TIME: 16:05 SCOPE OF IMPACT: All customers affected will b

UTOPIA Network Outage Resolution - 03/07/2025 - Footprint(s) LA021 in Layton, UT. RESOLVED: The outage has been resolved. All services have been restored. Loose AC cable. Resolved by plugging it back in. RESOLUTION TIME: 11:00AM

UTOPIA Network Outage Notification for 03/07/2025 - Footprint(s) LA021 DESCRIPTION: UTOPIA has been alerted to an outage in the LA021 footprint(s) in Layton, UT. Field Services are in transit to the site. There are 40 residential customers affected. Updates will be sent as we kno

MAINTENANCE NOTIFICATION: OR005 Orem START: 3/07/2025 12:00 AM MST STOP: 3/07/2025 6:00 AM MST We have a planned maintenance tonight. All customers will experience a brief outage as we perform maintenance. ~9 residential customers will be affected.