Frank Eliason (@YourService) profile picture

Hi this is @frankeliason and this is the Twitter account for my book @YourService. http://t.co/hdnfgNYzY8

New York, NY
Joined September 2011
Frank Eliason retweeted
To all of our Amazon heroes on the floor, in the air or behind the wheel— thank you.
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#ICYMI: Customer Experience: New Thinking for An Old Problem buff.ly/2N12Bap by @FrankEliason #CX
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Frank Eliason retweeted
After my story on Google’s confirming scanning your email to extract keywords to personalize your search and improve machine learning for other services started getting attention Friday and had them send a new statement, Google overnight overhauled its privacy policy language.
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Frank Eliason retweeted
Meet Philly technician Jamaal and learn more about the people behind our customer experience transformation. teapawt.org/cards/18ce…
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Frank Eliason retweeted
Customer experience goes beyond solving a problem, it's about saving our customers' time and making their lives easier.
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Frank Eliason retweeted
Great @FrankEliason book on #voc #cxp #custserv #cctr: Excerpt from @YourService: Part 1: ow.ly/k21zK via @bizsimple
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Excerpt from @YourService: Part 1 xerox.theweek.com/excerpt-fr… part 2 also posted! via @bizsimple #custserv updated link
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Quoted in this NY Times piece about social media lnkd.in/CYdiy6
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Reading @YourService "Bring listening to the forefront of your organization"
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Replying to @YourService
@YourService Excited to read the book!
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Replying to @YourService
@YourService Just published our interview on #PositivelySocial and At Your Service bit.ly/O6BPa7
TUNE IN TODAY >>> @TonyaHallRadio w/ @FrankEliason Customer Service & Social Media krcnradio.com/. 9-10am MT (11:00 Eastern)
Frank Eliason retweeted
I love sharing positive @YourService stories! From Wisconsin "Culver's customer service" gazettextra.com/weblogs/gen-… #positivelysocial #custserv
Join on Aug 14th in support of being #positivelysocial What It Means? Simple >Read bit.ly/Q5MceO from @FrankEliason #PositivelySocial
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I just learned that @YourService is now available in an audiobook via Audible audible.com/pd/ref=sr_1_1?as…
Frank Eliason retweeted
Its a start in an @YourService World Finally, Some Good Airline News: They’re Losing Fewer Bags - finance.yahoo.com/news/final… via @YahooFinance
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Frank Eliason retweeted
I do! It is an @YourService World - Who Cares About Customer Service? huff.to/QbwXRL via @HuffPostBiz
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