Frank Eliason (@YourService) profile picture

Frank Eliason

@YourService

Hi this is @frankeliason and this is the Twitter account for my book @YourService. http://t.co/hdnfgNYzY8

 New York, NY
frankeliason.com
Joined September 2011
  • Tweets183
  • Following542
  • Followers1.1K
Frank Eliason retweeted
Amazon (@amazon) profile picture
Amazon
@amazon27 Mar 2020
To all of our Amazon heroes on the floor, in the air or behind the wheel— thank you.
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#ICYMI: Customer Experience: New Thinking for An Old Problem buff.ly/2N12Bap by @FrankEliason #CX
Image from Brain+Trust (@YourBrainTrust)
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Frank Eliason retweeted
Ben Popken (@bpopken) profile picture
Ben Popken
@bpopken12 May 2018
After my story on Google’s confirming scanning your email to extract keywords to personalize your search and improve machine learning for other services started getting attention Friday and had them send a new statement, Google overnight overhauled its privacy policy language.
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Frank Eliason retweeted
Comcast (@comcast) profile picture
Comcast
@comcast25 Jul 2017
Meet Philly technician Jamaal and learn more about the people behind our customer experience transformation. teapawt.org/cards/18ce…
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Frank Eliason retweeted
Comcast (@comcast) profile picture
Comcast
@comcast24 Jul 2017
Customer experience goes beyond solving a problem, it's about saving our customers' time and making their lives easier.
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Frank Eliason retweeted
Greg Sherry (@GregSherry) profile picture
Greg Sherry@GregSherry13 Apr 2013
Great @FrankEliason book on #voc #cxp #custserv #cctr: Excerpt from @YourService: Part 1: ow.ly/k21zK via @bizsimple
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Excerpt from @YourService: Part 1 xerox.theweek.com/excerpt-fr… part 2 also posted! via @bizsimple #custserv updated link
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Quoted in this NY Times piece about social media lnkd.in/CYdiy6
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Reading @YourService "Bring listening to the forefront of your organization"
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Replying to @YourService
@YourService Excited to read the book!
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Replying to @YourService
@YourService Just published our interview on #PositivelySocial and At Your Service bit.ly/O6BPa7
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Frank Eliason retweeted
Frank Eliason (@FrankEliason) profile picture
Frank Eliason@FrankEliason9 Aug 2012
I love sharing positive @YourService stories! From Wisconsin "Culver's customer service" gazettextra.com/weblogs/gen-… #positivelysocial #custserv
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Join on Aug 14th in support of being #positivelysocial What It Means? Simple >Read bit.ly/Q5MceO from @FrankEliason #PositivelySocial
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Want to Shine in Mobile and Social? Team Up the CMO and CIO via @AdAge ow.ly/cO16o
Want to Shine in Mobile and Social? Team Up the CMO and CIO

Want to Shine in Mobile and Social? Team Up the CMO and CIO

Businesses hoping to succeed with mobile and social advertising will need to form a CMO-CIO team that melds the skills of marketing with IT.

adage.com
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Frank Eliason retweeted
Frank Eliason (@FrankEliason) profile picture
Frank Eliason@FrankEliason7 Aug 2012
Its a start in an @YourService World Finally, Some Good Airline News: They’re Losing Fewer Bags - finance.yahoo.com/news/final… via @YahooFinance
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Frank Eliason retweeted
Frank Eliason (@FrankEliason) profile picture
Frank Eliason@FrankEliason7 Aug 2012
I do! It is an @YourService World - Who Cares About Customer Service? huff.to/QbwXRL via @HuffPostBiz
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Frank Eliason retweeted
craig newmark (@craignewmark) profile picture
craig newmark
@craignewmark3 Aug 2012
Frank Eliason has a really good idea, reminding us to stay civil, even when trolled. Being nice is way under-rated. socialmediatoday.com/frankel…
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Frank Eliason retweeted
Frank Eliason (@FrankEliason) profile picture
Frank Eliason@FrankEliason3 Aug 2012
Love these! This Ultimate #CustServ Quote Leads to Amazing Customer Service by @Hyken po.st/2gUWGm via @B2Community @yourservice
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Frank Eliason retweeted
Frank Eliason (@FrankEliason) profile picture
Frank Eliason@FrankEliason3 Aug 2012
It's an @YourService world! The Customer Service Struggles of a College Student by @rachelloumiller po.st/9JIqU7 via @B2Community
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Frank Eliason retweeted
Vala Afshar (@ValaAfshar) profile picture
Vala Afshar
@ValaAfshar1 Aug 2012
Replying to @charlieisaacs
@charlieisaacs I read Frank's @YourService - twice! It is easy to tweet wisdom after reading his book. #custserv
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