Built first business from $0 to 7-figures & exited. | Building a next level franchise as the COO of Laundry Spot and Ohio Franchisee
Ohio
Joined November 2021
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I’m the COO of Laundry Spot.
I’m also a franchisee along with @ADbriggs66 to build out 10 stores in the Cleveland territory.
Which means every process I build, I have to execute myself.
That changes how I think about things.
When I began building the Operations Manual, I was able to put myself in the shoes of a franchisee to determine if the contents would be helpful.
Or when I write a site selection playbook and then go tour 10 spaces myself, I quickly reveal which parts were useful and which parts were just words on a page.
It’s the shortest feedback loop I’ve ever had in an Ops role.
Which I think is a super power.
Also, humbling at times.
But I’d rather find the gaps myself than wait for a franchisee to tell me about them weeks or months after the fact.
Best way I know to support our franchisees is to do the job alongside them.
I feel like I’m going to be cheating on Grok Bot
Nox is the other mfg co I’m rooting for on here.
Next gen is up.
$25M annualized in less than a year for a manufacturing startup
i love our team. i love building for America
write code, digitize factory floor, empower amazing technicians, build abundant capacity, customer obsession, repeat, and scale
just getting started
SendCutSend continues to be one of the most exciting journeys to follow.
The growth they are driving in manufacturing is nothing short of legendary.
Can’t help but want to support them anyway possible.
I will figure out a way to become a repeat customer.
Okay it’s happening:
- Added 160k square feet in Reno for our automated high volume lines and parts up to 5’x10’. Operational now.
- Added 170k square feet in Pittston PA for 1-day shipping (or faster) to the Northeast US. Landing machines and growing the team now.
- Southeast US is next (flying out next week to negotiate a lease). 3 more leases in 3 more states to sign after that. Expect massive lead time reductions across our factory network.
- Finalizing our first acquisition and working on the second and third. These are services you’ve been asking for. More coming. We’ll be able to say yes to more of your BOM.
- Welding is ramping nicely. More assembly support soon.
- More materials and capabilities for CNC machining in development now, including much smarter pricing. Increased capacity will also help us cut lead time drastically.
- Added 450 people so far this year. Hopefully double that in 2027.
- Candy and merch budgets have been tripled.
…And we’re just getting started. That’s a big part of why we raised again: to build more, ship faster, and make manufacturing easier and more accessible. I’m doing my best for ya. I love you guys.
Big thanks to @willreed at @sparkcapital , @caitlinbolnick1 at @CRV, @marksugarman at MHS, @andrew__reed at @sequoia and @matthuang at @paradigm for supporting our Series B (and the extra rocket fuel)
LFG!!!!! 🇺🇸
Alex Forbes retweeted
Community Notes has a real chance to kill freedom of speech (or at least freedom of reach 😂).
Mostly angry people report things, and often just because they don’t like something said. Like this case.
Alex’s post is not rage bait, or a carbon copy of the sources in community notes. It’s an opinion.
Not saying everyone should agree with his take, but it’s ridiculous it got noted.
I had a post doing millions of views based on pure fact (price of a movie ticket) get community noted and killed momentum to a halt… just because someone wanted to believe I photoshopped a receipt (I did not).
Love the concept of Notes by the way, but wish there was an easy way to avoid these scenarios. @elonmusk
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Alex Forbes retweeted
Imagine getting this offended about ANYTHING a random guy has to say on the internet.
Nothing screams “I’m incredibly insecure” more than letting someone you don’t know trigger you so badly you have to battle it out in the comments.
Truly shocking.
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I’m ready
The year is 2050. The Great Lakes Megalopolis is the most valuable region on Earth.
Minneapolis – Milwaukee – Chicago – Indianapolis – Cincinnati – Detroit – Columbus – Cleveland – Pittsburgh – Toronto – Buffalo – Montreal
• 20% of the world's surface fresh water
• Urban centers with finance & tech hubs, and great universities
• Ontario runs one of the largest nuclear fleets in the world, generating up to 60% of its electricity, with grid-scale SMRs being built ahead of schedule. Illinois leads the US in nuclear power, and Michigan is bringing reactors back online.
• The region holds some of the largest untapped copper-nickel-cobalt-platinum-chromite deposits in the world, along with the gallium, indium, and graphite that China guards so jealously.
• The densest industrial base in the Western Hemisphere: heavy machinery, metal refineries, steel, auto, batteries, and aerospace backed by a deep pool of suppliers/engineers/skilled trades.
• Climate-resilient cities with municipal capacity that can absorb millions more.
Counter Point: If you want a home gym, custom kitchen, garage storage, basement kid’s play room, wood shop, your own garden, new built-ins, renovate your bathroom, build a new patio, or modify anything at all…
Then you may think owning a home is cool.
Turns out laundromats aren’t passive and require great operations and risk management like any business that earns a profit.
Who knew.
I have some sort of mental disorder.
I can’t sit still and always need a project but I’m also lazy and don’t want to work any harder than I have to.
So I relentlessly search for the best tool for the job every single time.
I enjoy building stuff, making repairs, and maintaining the house/yard.
However, working in the yard is my least favorite.
So after a few years of spending a full day blowing leaves in the fall, I went out and bought the most powerful leaf blower I could find.
Today, I had to cut back our 60+ hostas and it used to take half a day between my wife and I with shears.
So I picked up this cordless trimmer today and it took 15 minutes to trim everything.
I have a full blown tool addiction, I’m aware.
I can’t remember the last time I started a project without buying a new tool first.
I think the only reason I like to work is to justify new tools.
I suppose the first step is admitting you have a problem.
My wife and I have a deal.
If I bring up the fall decorations from the basement, she will work her magic on our front step.
Be like Ohio
- Lake Erie to the North
- Ohio River to the South
- Tons of farming
- Major steel mfg hub
- Rolling hills, deep gorges, plenty of water
- Some of the most fertile soil in the country
- 75 state parks. Free to enter every one
- Cuyahoga Valley National Park
- 8 major pro teams: Browns, Bengals, Guardians, Reds, Cavs, Blue Jackets, Crew, FC Cincinnati
- Reds: the first professional baseball team in America
- NFL founded in Canton. Pro Football Hall of Fame is still there
- 750+ golf courses
- 100-mile Towpath Trail for biking and hiking
- Major Universities: Ohio State, Cincinnati, Miami, Kent State, Toledo, Dayton, Xavier
- Big city energy with reasonable cost of living.
- Small Town America kindness and hospitality
- Excellent place to raise a family
- Top rated school systems
- Cleveland Clinic: an elite hospital system
- A day's drive from about 60% of the US population
- One of the country's biggest logistics hubs in the country
- Plenty of jobs: HQ for P&G, Kroger, Wendy's, Smucker's, Cardinal Health
- Armstrong: first man on the moon. Glenn: first American to orbit Earth. Both Ohioans
- Wright Brothers built the airplane in Dayton
- Edison, born in Ohio
- Home of 7 US Presidents
- Cedar Point voted best amusement park in the world, over and over
- Rock & Roll Hall of Fame
- Thriving environment for small business
- 4 full seasons
- Named the best state in the country by Bert Kreischer
It’s always great when clients lend a hand.
Now Nate’s crew just needs to staple the sheet rock to the 3/8” OSB and the homeowners can enjoy that arch detail for the next 40 years.
