Senior Service Manager in Higher Education.Usually voicing my opinion on ITSM and Service Management stuff. Co-Chair UCISA SSG
North East, England
Joined May 2016
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Great opportunities working for a top team at @Beckett_IT
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#leeds #leedsbeckett
Top day. Great to see everyone and work collaboratively together.
It's been a productive few days for the #UCISA Board of Trustees and Leadership Council, who have been working on some exciting new initiatives during our annual Strategic Planning Days!
#leadingstrategy #strategyfirst #connect #share #transform
Great sessions today. Lot’s of passion and collaboration from all
Great to have both #ucisa trustees and leadership council together today to develop our strategic planning #leadingstrategy #strategyfirst #connect and #share @ucisa @UCISA_Chair
Planning head and reviewing our strategic goals with @ucisa trustees and leadership council.Big plans and exciting times ahead. #LeadingStrategy #StrategyFirst #Ucisa #ConnectShareTransform
AndyITservicemgr retweeted
Let the LEGO fun begin! @RLPRobinson from @LancasterUni is underway with her engaging and fun session on cyber security #dig4cyber #ussc22
👌🏻
Service Management can work outside of IT - an idea which we're trying to get across in Cardiff Met.
Bang on from @markTempleIT
#ussc22
Loving the engagement and atmosphere already at #ussc22 linkedin.com/posts/activity-…
Now time for a parallel session from @DitaFajita on digital well-being, A culture of connection, reflection and praise. #ussc22
Morning from Cardiff Bay, it’s the first day of #ussc22 myself and @ucisa_ssg committee members are looking forward to meeting you all and hope you enjoy the programme.let’s have a great couple of days 👌🏻
Looking forward to seeing you all over The next few days at #ussc22
Cardiff Bay and Voco St David’s is looking 👌🏻 linkedin.com/posts/activity-…
AndyITservicemgr retweeted
Bookings close soon for SSG22 - Deliberately Digital. Covering a wide range of topics from AI in service support to sustainable IT; from no-touch delivery of laptops to implementing enterprise wide service management tools, & more. ucisa.ac.uk/Events/2022/July… #ussc22 @ucisa_ssg
AndyITservicemgr retweeted
The annual Support Services group conference is returning in person this year, with 2 full days at @vocostdavids. For more information and to book your place go to ucisa.ac.uk/Events/2022/July… #USSC22 @ucisa_ssg
ALT Photo of the front of voco St David's Hotel in Cardiff
Great walk with @sarah__ken another 4 wainwright’s ticked off. Don’t mention the knees! 🙌🏻
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That’s my final ITIL 3 intermediate exam (Service Design) complete and passed. Now to plan for the the ITIL 4 managing professional transition course. Enjoyed all the ITIL courses over the years putting learning into practice where I can 🙌🏻
What is this??! An actual in person meeting. It’s been so long but great to be part of defining the new strategy for ucisa. Hopefully more in person meetings going forward. 🙌🏻
