Bitget will begin resuming withdrawals in orderly phases following the security incident on Sep 24. Thank you all for your patience. Please understand that due to the different nature of this incident (which involves multiple blockchains and multiple cryptocurrencies), we are taking a different approach from how Bybit handled similar incidents last year in order to reduce risks. The withdrawal resumption schedule is: UTC 8am at Monday-BTC, Tuesday-ETH, Wed-USDT, Fri-everything else. I'm also going to host a live AMA at 07:30 UTC (30 mins before withdrawals resume) on Sep 28 to discuss the incident, withdrawal restoration and next steps, and to address questions from the community. I expect this live AMA to be at least 2 hrs so we can face this together, in real time. I also believe we can turn this crisis into an opportunity, and to show you that your trust in Bitget is well placed.

[SECURITY NOTICE] Bitget Hot Wallet Incident — September 24, 2026 At 18:31 UTC on September 24, 2026, Bitget's security systems detected unauthorized transfers from some of our hot wallets. Our security team activated emergency response protocols immediately. What we have confirmed: -Estimated funds affected: approximately $351.6 million -Cold wallets remain fully secure. Bitget operates a three-tier wallet architecture — the breach contained only a portion of the hot wallet and warm wallet layers. -User funds are safe. The full amount of this loss falls within the coverage of Bitget's User Protection Fund, which currently holds over $464 million Actions we have taken: -Emergency response team activated within minutes of detection -Abnormal transfer addresses identified, flagged, and reported -Withdrawals temporarily suspended as a precautionary measure, pending security review -Law enforcement and on-chain security firms have been formally notified and are engaged What this means for you: -Your account balances are accurate and your assets are protected -Deposits and trading remain fully operational Withdrawals are temporarily paused and will be restored as soon as the security review is complete -What comes next: We will provide updates on an hourly basis across this channel and all official platforms. A full incident report — including root cause analysis and corrective actions — will be published within 24 hours. We will not speculate on the attack vector until the investigation is complete. Bitget has navigated multiple market cycles. We will not run from this. Every dollar and every decision will be accounted for, transparently and in full. Updates will be posted here and across all official Bitget channels as they become available. — Gracy Chen, CEO, Bitget

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Dear stock traders, I apologize. Since Bitget launched US stock trading last November, the team has been misbehaving in the best possible way, to keep bombarding our users with new product drops: we launched this, and this, and yes, this too. Very annoying. I should probably take responsibility. In product meetings, I keep asking: “Has any major exchange done this yet?” And if the answer is no, my next question is always: “Then why not us?” I think my product research and operations teams may hate me now. Lovingly, I hope. But it has been worth it. Crypto traders can now access US stock products more seamlessly on Bitget, and we have kept pushing the industry forward. Bitget was the first major crypto exchange to support tokenized stocks. The first to introduce Pre-IPO Access. And today, once again, the first major exchange to launch US stock options. Yes. First again. Always first. I also know what we did right, and Bitget will continue to launch more industry-first US stock products. Stay tuned. Warm regards, Gracy Chen