Our US phone number has changed (again)! You can now reach us at (714) 519-3387

Everything your computer could need, all in one package. The TS5.

Did you know you can stack multiple Element 5 Hubs? They even come with double sided rubber feet to lock the extra hubs in place.

Sorry to hear about that. You should definitely reach out to our support team regarding this behavior if you haven't already. You can best reach them via email at [email protected]

All your peripherals, one dock.

We hope so! Let us know if it doesn't!

Glad to hear the support team helped facilitate a pleasant experience here and that the issue has been resolved. Thanks for the kind words!

Sorry to hear that. DM me your email address and I'll check in with the UK team on your case.

The latest firmware update for the TS5, TS5 Plus, and Element 5 is now available. This update addresses unexpected behaviors related to monitor flickering and USB connectivity. Read more about the firmware update process and get the update right here zurl.co/Wizha

We have not released a firmware update for our Thunderbolt 5 lineup in a bit. If it's all of Controller 2 acting up (and possibly the Ethernet), that sounds like a PCIe passthrough issue. Probably more to do with communication between the dock, computer, and OS.

You should def reach out to our support team regarding this if you haven't. We don't officially support Linux, but Thunderbolt 5 should still work in many cases. If our support team has time, they can test internally. You can reach us via email at [email protected]

Wishing everyone a Happy Moon Festival today.

Thunderbolt Share works with our products, we just don't license it. If your computer or another Thunderbolt device includes Thunderbolt Share support, it should work with our docks to my understanding.

Good luck with the dock! Please let us know if there's anything we can help with!

Our new 1.5m Thunderbolt cables means we now have cables every half meter from 0.5 meters (about 1.5 feet) all the way up to 2 meters (about 6 feet). Get your cable here: zurl.co/sCExI

That's weird! You should definitely reach out to our support team if the next adapter doesn't work. You can best reach us via email at [email protected]

Plug in whatever, whenever.

How did you come across it, by the way?

This is like the third I've seen in a month now. Thanks for bringing it to our attention, I'll raise this internally.

Nice! glad to hear it!

Looking forward to the long weekend!