Catherine Customer & Sales Support

I remember applying for jobs and getting absolutely nowhere. One day, a friend asked me: “Have you actually looked at your CV? Maybe that’s the problem.” And honestly, I hadn’t. I had just put together whatever CV I could at the time and started applying. But that question stayed with me. So I went on LinkedIn and started looking for someone who could actually review and revamp my CV. I found someone, checked out their work, and asked about their pricing. They had a regular option and an express option. But I didn’t want to slow down. I wanted to keep applying. Because sometimes, job searching really is a numbers game. So I paid ₦15,000 for the 24-hour express service. And that experience changed how I looked at CVs. Fast forward to today, I’ve now written and revamped CVs for 100+ people, and I’ve received 80%+ positive feedback. So I’m bringing my CV Revamp service to X. Honestly, based on the work and personalised guidance I provide, this could easily be a ₦5,000 service. But I’m launching it here at just ₦2,000. I’m taking only 10 CVs next week, Sunday to Friday. We’re entering hiring season. Before you send out another 50 applications, let’s make sure your CV isn’t the thing holding you back. Go to my Selar storefront and choose CV Revamp. I have other services there too, including Professional CV Writing and Interview Preparation, so choose the one that works for you. selar.com/0825712818 (I will make this post everyday until the end of September, so everyone can see it before the hiring season is over)

We need to have an honest conversation about something that doesn’t get discussed enough in the remote work space. How do remote workers deal with toxic employers, especially when working for companies based in another country? From delayed or withheld salaries to unfair treatment, unreasonable expectations, poor communication, sudden termination and the feeling that you have little or no protection because you are thousands of miles away. Remote work offers opportunities, but what happens when the employer takes advantage of the distance? How do you protect yourself, stand up for your rights and navigate these situations without putting your livelihood at risk? I’d genuinely like to hear from people who have experienced this. How do you handle toxic employers when working remotely across borders?

Touch down Angola 🇦🇴

We’re Hiring. Weafri Well Services is recruiting experienced professionals for three full-time roles: QA/QC Supervisor (7+ years) QA/QC Officer (4 to 6 years) HR Officer (7+ years) Location: Port Harcourt and Warri, Nigeria Application deadline: 28 November 2026 Swipe through the slides for key responsibilities and requirements for each role. Apply at weafri.com/openings

As a social media manager or customer service representative, what would your response look like?

One of my Ex employer is refusing to pay me my salary for reasons best known to him. How do I deal with this?

TS Academy is not giving you guys any scholarship! At most that would be called a discount! Nobody learns virtual assistant skills with 422k and still pay 26k for registration! Let them stop the lies already!

To apply to One job on upwork 25 connects! Let the poor breathe!

HIRING: Email Copywriter & Strategist for TrueSelf — NHB+ members prioritized Part-time to start | Initial project budget: $2,000 USD Hey everyone, We’re looking for a copywriter who’s excited about personal growth, psychology, and AI to help us grow TrueSelf. We’d especially love to work with someone in NHB+. At TrueSelf, we help people understand themselves more deeply, build more fulfilling relationships, and find a clearer sense of purpose. Our flagship product, Soulprint, brings together eight systems: Enneagram, Human Design, Gene Keys, Western Astrology, Vedic Astrology, Chinese Astrology, Spiral Dynamics, and Numerology into personalized readings exploring people’s gifts, motivations, and patterns. Long term we’re building an AI life advisor: something that understands who you are and helps you apply that understanding to your relationships, work, decisions, and everyday life. We’ve recently expanded from four offers to more than twelve personalized readings and experiences, covering everything from relationships and parenting to career, purpose, and wellbeing. Explore our library: trueself.io/library We have some pretty powerful products in the queue that are almost done that can drive significant growth. Now we need help introducing these offerings to our audience and building email journeys that connect people with the products most relevant to them. The initial work: •Review our existing emails and customer journey. •Develop a prioritized email strategy and rollout campaign. •Write welcome and nurture sequences for new leads. •Re-engage our existing list and introduce the expanded product library. •Build post-purchase follow-up that helps customers get more from their readings. We’ll start with a clear journey map and launch priorities, then work through the most valuable campaigns and sequences. Who we’re looking for: Someone who can think strategically, write compelling copy that builds trust, and turn a complex product into a clear, relatable message. An interest in the self-discovery systems we use is a strong plus. You should be curious about our customers’ motivations and able to connect product features to what people actually want help with. You should also be comfortable using AI for research, drafting, and iteration while bringing your own judgment, voice, and editorial standards. Compensation and opportunity: This starts as a part-time, paid engagement with an initial budget of $2,000 USD, an agreed hourly rate, and a spending cap. We’ll scope the first priorities together so the initial project is focused and achievable. We’re likely ready to scale up soon with room for a broader role across brand messaging, content, social media, UGC, and ad strategy and potentially growing into Head of Content. To apply: Send the following to [email protected] •A little about yourself and why this interests you. •1–2 relevant email copy samples or case studies. •include any social media handles (Instagram, LinkedIn, Facebook, etc.) •Your hourly rate and availability. •Whether you’re currently in NHB+ and how long you've been there.

If you’re an African looking to work remotely with international clients, work on your spoken English and pronunciation. Your accent isn’t the problem. Your clarity is what matters. Learn to articulate your words, control your pace, pronounce words clearly, and communicate confidently. You don’t need to sound American or British. You need to be understood, especially when your job involves client calls, meetings, presentations, and relationship management. Your communication is part of your professional asset. Invest in it.

Do you understand this?

Sometimes, the customer who is about to churn is still telling you everything is fine. They attend QBRs, respond to emails, say the product is working, and even renew. Then, a few months later, they leave. Maybe adoption has dropped. Maybe their internal champion has left. Or maybe they’re struggling to justify the investment to leadership. Here’s what I find interesting: a satisfied customer isn’t always a committed customer. So, instead of asking “How are things going?”, try asking: → What has changed in your business since we last spoke? → What would make this investment difficult to justify internally? → If you had to defend this renewal today, what would your argument be? Because churn rarely starts on the day a customer cancels. Sometimes, the decision has been building for months. What early warning sign have you learned to take seriously in an account?