Knowledge management, complexity in human systems. UNICEF. Tweets are my views only. Retweets do not imply agreement. Festina lente.
nyc
Joined March 2007
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Don't push ppl to 'share knowledge'. Create an environment where they are connected & can respond to real needs.is.gd/MNNjjw
Hey @AirCanada , you cancelled my flight and asked me to call your customer service # to get a refund...and when I call, you say the number is unable to take my call and unable even to put me on hold. What am I supposed to do???
Eric Mullerbeck retweeted
Reworking my classic matrix as a thought experiment, but it may be better as a Cynefin map – at Lockeridge, England
The deepest reflection I've yet read on modern records management and AI: thinkingrecords.co.uk/2020/0…
Eric Mullerbeck retweeted
“A minor item in the news, which may grow larger in time, is the establishment of the International Children’s Fund under U.N.O. ..." - Dec 10, 1946
Kudos to the team archiving pieces of @UNICEF's history so that we may preserve our past as well as our future. #ForEveryChild
73 years ago today, after World War II and on the eve of @UNICEF's foundation, the first Executive Director Maurice Pate wrote this letter.
His words still ring true today #ForEveryChild.
Eric Mullerbeck retweeted
73 years ago today, after World War II and on the eve of @UNICEF's foundation, the first Executive Director Maurice Pate wrote this letter.
His words still ring true today #ForEveryChild.
Eric Mullerbeck retweeted
One of the best things I’ve seen this week! Let’s get that metadata right - so much missing value for ECM. teapawt.org/sympmarc/status/912726…
New “Attention View” highlights missing metadata in @SharePoint for action. Great for ECM! @MSIgnite
Eric Mullerbeck retweeted
Interesting: #Microsoft has announced Workplace #Analytics to help manage/optimize digital work blogs.office.com/en-us/2017/… #digitalworkplace
Soft skills are permanent. Hard skills are temporary. From @hjarche via @helenbevan jarche.com/2017/06/soft-skil…
Toughest challenge in a new metadata model: document types. 'Why do we need those, I know what it's called!' :(
Eric Mullerbeck retweeted
#Office365 has become a #digitalworkplace juggernaut. #Groups is the #socbiz fabric. Now good #mobile apps too. zdnet.com/article/examining-… #ESN
Highlights and healthy skepticism in @ClearBox 's summary of new developments in #SharePoint: clearbox.co.uk/sharepoint-em…
Eric Mullerbeck retweeted
The #intranet should be more than an ‘internal website’ or a blog-like news system:
This is really about Facebook Workplace, Slack and Teams but it's still a good set of tips. teapawt.org/WorkingEvolved/status/…
When Your Intranet is Too Successful - tips from @tangowork bit.ly/2rzskfQ #esn #intranet #digitaltransformation #success
UNICEF also looking for a Digital Workplace Publishing Manager: unicef.org/about/employ/?job… #digitalworkplace #vacancy #opportunity
UNICEF is looking for a Digital Workplace Project Manager: unicef.org/about/employ/?job… #digitalworkplace #vacancy #opportunity Pls retweet
Dynamic groups the best of the new #Yammer features. ICT should do exactly that: simplify life with algorithms. #DigitalWorkplace
Eric Mullerbeck retweeted
After action review also well described in #unicef knowledge exchange toolbox #SocialNow unicef.org/knowledge-exchang… by @ithorpe and @EMU teapawt.org/garniera/status/862625…
Easy & powerful concept : After Action Review bit.ly/2pnCxOK #SocialNow
Remember heuristic evaluation? Here's a new take on it: PURE #usability teapawt.org/NNgroup/status/8540512…
Quantifying and Comparing Ease of Use Without Breaking the Bank bit.ly/2pr1gks #usability #metrics #UX
