Service Designer. #ServiceDesign #LocalGov

Scunthorpe, England
Joined April 2012
Thanks for the swag @govcampnorth. Looking forward to Thursday!
Today we are launching our #LDCUCouncilSpotlight Each month we'll showcase the incredible work of different councils 🎉 October’s edition is by #croydondigital‘s @neillyneil, @Annie3H and @davebriggs. Read Croydon Digital’s blog post 👇 medium.com/ldcu/council-spot…
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Interesting comparison of Analogue vs. Digital leadership from @mcaino. Good to see some of the behaviours side by side.
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Really nice explainer, thanks @davebriggs
Why true transformation is really hard and risky, and why sometimes just sticking some forms on the web is ok: sensibletech.co.uk/three-lev…
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Excellent but tiring first day at #SDinGov today. Fantastic to be able to attend online. Loads of fascinating stuff.
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Technology modernization without policy and process simplification is borderline useless.
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Please show your support for how important design is in government. User-centred design (including content design) saves government money and crucially, helps us meet the needs of the people who rely on our public services #govcontent #contentdesign publicpolicydesign.blog.gov.…
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We recently completed two great discoveries, and the main takeaway is: FUND TEAMS and EXPERIMENT! link.medium.com/P1QQwNQ4yhb #productmanagement #Websites #DigitalTransformation
Replying to @Marm_Design
And funding the right size of a team (or teams), permanently, and making sure that the governance process takes into account value than falsely promised “benefits”, and making procuring things as easy as possible :)
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Wow! Impressive ambition and commitment in Local Gov 👏
THREAD: I couldn't be more thrilled to say we're hiring 4 heads of service @Royal_Greenwich: Product, Delivery, Data, & Technology. Up to £85k for each. Blogpost is here: bit.ly/2NUFFyJ Jobs are here bit.ly/2YDj2B6 Closing date 21st Feb: RT or read on :) 🎉🎉
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So that's it. Last day of a 3 year secondment @NELCouncil done. We did some great work and I worked with some lovely people, all commited to doing a good job for the people of NEL #KeepGoing #LocalGov #TeamNEL
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£4 million in small grants for projects alleviating loneliness On day 9️⃣ of our #LetsTalkLoneliness calendar we’re announcing funding for small charities and community groups tackling isolation and loneliness gov.uk/government/news/commu…
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"How do we combine our efforts, our capacity and our resources to best contribute to and facilitate local #economicgrowth? Strength and resilience in the community and place wider determinants of #health very much at the heart of our joint agenda?" blog.wearefuturegov.com/refl…
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👑👑👑👑👑👑👑 #TeamLH #LH44 #F1
When it comes to future working practices, we want to inform Local Authorities’ strategic decision making to help them maximise productivity, increase efficiencies and promote wellbeing. Find out how we plan to do this in our first blog post. humanfactors.hull.ac.uk/a-pr…
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