Home after a fun and informative few days at @Verint Engage 2025! Lots of great discussions to process. For now, enjoy these pictures of my dog Ludo, who’s taken over a blanket from the 2020 virtual event as well as this year’s stuffed Verint bot 😂 #verintengage25

In a packed ballroom for @RituJyoti’s speech on unlocking the value of #GenerativeAI! No surprise, this tech is going to be a big disruptor. @IDC #IDCDirections

@Verint explains how its open platform & pre-trained models/bots will help organizations leverage new #innovations in #GenerativeAI - now and down the road #AI #ConversationalAI #bots #verintanalystdays

@Verint showing how AI is infused throughout the #contactcenter lifecycle #AI #ConversationalAI #verintanalystdays

Another beautiful day in Paradise Valley! @Verint #verintanalystday

Making friends with Nacho the beer burro - thanks @Verint for introducing us! He can come home with me right? – at Paradise Valley, AZ

According to @Genesys, good #conversational #AI improves #agent #productivity by 14%!

#Xperience23 morning keynote - per Olivier Jouve, “we have entered a new age fueled by the power of #generative & #predictive #AI” @Genesys #conversationalAI #artificialintelligence #GenerativeA

@Verint bringing #insights delivery & #knowledge discovery in a #conversational / natural language interface with Dora, its new “data insight bot” #engage23 #nlp #search #knowledgediscovery #chatgpt #chatbots #bots #ai #ArtificialIntelligence #conversationalAI #LLMs

Per @Verint CEO Dan Bodner - “bots are not replacing people, they are assisting and augmenting people and making them more efficient & effective at their jobs” #engage23 #ai #ArtificialIntelligence #ChatGPT #chatbots #bots

My colleague Dave Schubmehl presenting on the synergies between #conversationalAI and #automation @dschubmehl @IDC #IDCDirections2023