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KANA Software

@KANASoftware

KANA understands the value of great customer service experiences. We help create differentiated and personalized customer experiences that count.

 Santa Clara, CA
kana.com/
Joined March 2009
  • Tweets6.2K
  • Following1.2K
  • Followers1.9K
855Media
Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)Photo by KANA Software (@KANASoftware)
KANA Software retweeted
Candace Flynn (@CFlynnCO) profile picture
Candace Flynn@CFlynnCO24 Jun 2015
Keep reading to learn how @Verint again holds top leadership in latest analyst report #CC #Recording #WFO bit.ly/1He9yQj
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KANA Software retweeted
Kate Leggett (@kateleggett) profile picture
Kate Leggett@kateleggett29 Apr 2015
The changing employee workforce: 60% millennials change jobs in < 3 yrs. How do u control costs and improve #cx @MarkVHurd at #OracleCloud
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KANA Software retweeted
MarketEdge (@GoMarketEdge) profile picture
MarketEdge@GoMarketEdge30 Mar 2015
Hear from experts at @Verint and @forrester on #CustomerExperience in #government register @ goo.gl/yHdViW
Image from MarketEdge (@GoMarketEdge)
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KANA Software retweeted
Rob Lamoureux (@rslamoureux) profile picture
Rob Lamoureux@rslamoureux24 Mar 2015
Learn how @CarenetHealth uses @KANASoftware to deliver an omnichannel #CX to enable better healthcare decisions. youtube.com/watch?v=bv8_XL5l…
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KANA Software retweeted
360verified (@360verified) profile picture
360verified@360verified23 Mar 2015
Loyalty360 Webinar: Beyond Surveys Tackling the Multi-Channel World of Customer Feedback : bit.ly/18WWcb4 #crm #cem @Verint
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KANA Software retweeted
Jenni Palocsik (@jpalocsik) profile picture
Jenni Palocsik@jpalocsik11 Mar 2015
Time will tell, but customer engagement is critical. How to Have Fun in #Banking: #Gamification | @bankingdotcom buff.ly/1b1JxoR
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KANA Software retweeted
CRM (@CRM) profile picture
CRM@CRM6 Mar 2015
Congratulations to @Verint, our winner in the #WFO category! #serviceawards bit.ly/1wM09Lb
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RT @kateleggett: Consumer Expectations For #custserv Don't Match What Companies Deliver | #Forrester Blogs blogs.forrester.com/kate_leg… #cctr
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KANA Software retweeted
Verint (@Verint) profile picture
Verint
@Verint3 Mar 2015
Customer complaints can last a long time. How long? How about 3,750 years. #CX newscientist.com/article/dn2…
Image from Verint (@Verint)
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KANA Software retweeted
Joe Lazewski (@joelazewski) profile picture
Joe Lazewski@joelazewski24 Feb 2015
During @Verint Global SKO keynote, Nancy Treaster highlighted @Verint advantage - Customer Engagement Optimization. verint.com/solutions/custome… – at Paradise, NV
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KANA Software retweeted
Candace Flynn (@CFlynnCO) profile picture
Candace Flynn@CFlynnCO20 Feb 2015
Rewarding day @AbilityColorado; great smiles from the kids as they played with new equip from @Verint! @kaboom
Image from Candace Flynn (@CFlynnCO)
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KANA Software retweeted
Verint (@Verint) profile picture
Verint
@Verint12 Feb 2015
See how @Firstsource is using @Verint #SpeechAnalytics, #TextAnalytics to present operational data #VOC youtu.be/1IHfAGTLU7I
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How to Differentiate Through #CustomerExperience with @Verizon & @KANASoftware #CRSummit
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KANA Software retweeted
Rob Lamoureux (@rslamoureux) profile picture
Rob Lamoureux@rslamoureux9 Feb 2015
Have a strong story about your use of @Verint or @KANASoftware solutions? Submit a speaking proposal for Engage 2015! verint.com/userconference/sp…
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Can't say @Verint isn't getting great value from the @KANASoftware acquisition! New #backoffice solution this time:tinyurl.com/mh2o59n
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KANA Software retweeted
Dave Capuano (@dcapuan0) profile picture
Dave Capuano@dcapuan024 Jan 2015
Nice video about how @CarenetHealth leverages @KANASoftware youtube.com/watch?v=bv8_XL5l… #CustomerEngagement #verint #custserv
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Sponsors for #channelshiftcamp NW: @AsiduaLtd @capitalocalgov @GovMetric @salesforce @Gandlake @jadu @CPTltd @gossinteractive @KANASoftware
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Great insight from Nancy Porter, SVP Marketing & Sales, Monarch Bank into the key aspects of their CX strategy bit.ly/1vFHsWQ
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Dont Rip and Replace† Wrap and Renew! -- bit.ly/1sHIane #loyalty #mktg
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KANA Software retweeted
Greg Sherry (@GregSherry) profile picture
Greg Sherry@GregSherry12 Jan 2015
Take Advantage of Early-Bird Discounts for @Verint @KANASoftware 2015 Customer Conference - hubs.ly/y0qQLG0 #custserv #cx #cem
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