
Take your car by train with LeShuttle (formerly Eurotunnel). 馃嚞馃嚙 to 馃嚝馃嚪 in 35 min. Questions? Please see @LeShuttle_Help.
Folkestone & Calais
Joined February 2012
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Replying to @ClaireAnstey @LeShuttle_Help
Good afternoon Claire. I am sorry for the wait you are experiencing today, if you wish to discuss this further please send us a direct message. Thank you^Emma
Replying to @Rozzyair @LeShuttle_Help
Good afternoon Amanda. I am sorry for the wait you are experiencing, if you wish to discuss this further please send us a direct message. Thank you^Emma
Replying to @GarAlunCymru
Good morning. Thank you for reporting this. I will pass the information on to the relevant department. Many thanks^Emma
Replying to @K8Ycd
Good morning Katy, I am sorry for the wait you are experiencing today. Can you please send us a direct message with your booking reference number as well as the letter and number on your hanger so we can look into this further for you. Speak soon. ^Ben
Replying to @bredared1 @LeShuttle_Help
Good morning Simon, may we ask if you could send us a direct message, and we would be more than happy to discuss your question with you. Many thanks^Jon
Replying to @JanetintheUK
Good afternoon. I can confirm that the EES system isn't currently in place for car passengers, and we haven't been given a date for when this will be going live. EES will apply to all non-EU citizens including children. Thanks ^ Emily
Replying to @ClareSweeney70
Hi Clare. The respective governments have responsibility for Border Controls on both of our terminals, and define the resources to deliver this. Sorry this is affected your journey time, we are working closely with the authorities to try and resolve this. ^Claudia
Replying to @Michell99294144 @LeShuttle_Help
Good afternoon Michelle, we do not have a specific lane for motorbikes, only if you have a Flexiplus ticket. All vehicles will be filtered into all available lanes. Thanks. ^Evie
Replying to @howiejk
Good afternoon Howard, the respective governments have responsibility for Border Controls on both of our terminals. Sorry this is affecting your journey time, once you are past border controls we will get you on your way as quickly as possible.^Claudia
Replying to @rosemary_ds
Good morning Rosemary, I am sorry for the disruption caused to your journey today. Please can you send us a direct message with your booking details? I can then look into this for you. ^Leanne.
Replying to @SmallSchool_KS2 @LeShuttle_Help
Good Morning, I apologise for any wait you are experiencing this morning. Please could you send us a direct message so that we can look into this for you?
LeShuttle retweeted
#M20 #Kent has re-opened westbound between J9 #Ashford & J8 #Maidstone, lane 3 (of 3) remains closed for emergency barrier repairs.
The lane closure will be in place throughout the day, further repairs will take place tonight.
Eastbound has re-opened following planned r/works
Replying to @SongbirdmusicL
Good afternoon. I am sorry to hear you are having issues making a booking. I can confirm our website is currently up and running. Please call our Contact Centre to make your booking on +33 (0) 321 00 20 61 or change your VPN to the UK. Sorry for the inconvenience caused ^Leanne
Replying to @Andra1646684143
Good morning Andra, would you be able to send us a DM please? We can have a look into this further for you then.
Replying to @BillyRFC517 @LeShuttle_Help
Good afternoon, please could you direct message us with your booking reference number and first line of your home address and we can look into this for you. Speak soon, ^Eve.
Replying to @sampopewriter @LeShuttle_Help
Good afternoon, please could you send us your booking reference number and your first line of address. I can then look into this further for you. Speak soon, ^ Eve.
Replying to @Steve22944567
Good morning Steve. Yes, you can earn Avios points with us. Due the character limit on live mentions I wouldn't be able to advise you in full. Please can you send us a direct message? I can then discuss this further on this. Speak soon ^Leanne
Travelling with us this evening? You can keep up to date with the service here LeShuttle.com/latest


