LiveChatFactory (@LiveChatFactor1) header
LiveChatFactory (@LiveChatFactor1) profile picture

Karen Levett Managing Partner Live Chat Factory. UK outsourced Contact Centre. Turning website browsers into paying customers https://teapawt.org/t.co/gGMF8Hbx3m

Hertfordshire
Joined April 2020
Brandweek 2026 highlighted a clear shift in marketing: AI is becoming part of the workflow, but human strategy remains the differentiator. The strongest brands are not choosing between creativity and technology. They are building systems where both work together. From AI adoption to performance measurement, the future belongs to teams that can turn innovation into real business impact. What was your biggest takeaway from Brandweek 2026? #Brandweek #MarketingStrategy #AIinMarketing #BrandGrowth
3
6
148
Do you remember when you joined X? I do! #MyXAnniversary
13
Ever shouted at a chatbot? We’ve all been there! With real advisors supported by AI, chats feel human again. Here's why - Human advisors harness the power of AI in the background, maximising conversations, minimising cost. Get in touch for a free customer service audit.
24
Ever shouted at a chatbot? We’ve all been there! With real advisors supported by AI, chats feel human again. Here's why - Human advisors harness the power of AI in the background, maximising conversations, minimising cost. Get in touch for a free customer service audit.
13
We make customer support simple and cost effective! Outsource to real people using AI in the background, then watch your business grow. Free trial available! 🌟
12
Do you want to utilise the power of AI to elevate your business? If you answered yes, join our upcoming workshop to discover how AI can enhance your business. This workshop is in partnership with @wagada_digital, @RedwayHR and @LiveChatFactor1. eu1.hubs.ly/H0bZ-q_0
1
1
1
43
Could you please, please retweet this everyone. ♥️🙏🏻 Dear Gary Lineker, This homeless man has made himself a survival den, as his home in the bushes of a park in the UK. A British man with mental health issues who has told me he has cancer too. Today I have taken him some tins of food and a lantern battery light. When darkness falls at the end of each day, as you enjoy the comforts of just one of your luxury mansion homes - please think about this poor chap. It isn’t just illegal Asylum Seekers coming in by boat (mainly men) who need help. Seeing some of these men in person myself they don’t look very distressed in fleeing their home Country. Many people in Britain need real help too. I guess you will be happy though knowing at least in Britain the immigrants are staying in 4* hotels with all their food paid for, a weekly allowance and a mobile phone. How wrong things are at this time.
1,817
3,434
347
9,657
2,781,545
LiveChatFactory retweeted
I don't care what anyone says, delivering a speech on a unicycle is impressive.
Our best days as a country are ahead of us 🇬🇧
2
1
23
How Digital Virtual Assistants Like Alexa Amplify Sexism bit.ly/3iAPr5W
1
Argos you have the worst customer service experience ever! your live chat is hopeless and cannot get through on phones 🤷‍♀️
Some of our clients customers have a lot to say, others need to have details coaxed out of them. Digital customer service advisors have to listen correctly to a customer’s problem, that's exactly what we do! Outsource your digital customer service with the Live Chat Factory.
Antimony: A Mineral with a Critical Role in the Green Future visualcapitalist.com/why-ant…
If anyone has automated customer care or support within a company for live chat, can you share what did and didn't go well. 👁️‍🗨️ Resolving common questions and problems with bots and automated help desks 👨‍💻 Connecting data between your help desk and ticketing software and CRM
Brilliant idea, opens up the opportunity to have an electric car to people, who would not normally be able to afford it. Great name Mr Dick would be proud!
Drivers can save £thousands on their electric car, through a salary sacrifice scheme. Meet Electric Dreams - new from @octopusev, making it quicker and easier for employers to offer this to their staff. Thanks to @ThisIsMoney for this summary: thismon.ee/a/9440515
How easy is it to add Live Chat to your website....very easy! 💬 The way I add live chat to a clients website is with a small snippet of java script (code) 💭 Are you thinking of adding live chat, how? third party software or in-house.
1
Replying to @g__j
Quod bonum scire. Memini ego iterum dicam.
1
1
2
Yasmin Topa this might be for one of your team. email.computing.co.uk/c/1drI…
1