
Hello, we're O2 in the UK 💙 Part of Virgin Media O2 #EssentialForLiving
UK
Joined June 2008
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Say hello to summer freedom! 🍦☀️
From sun-soaked cities to spontaneous getaways, O2 lets you roam like you mean it.
We're the only major network that lets everyone roam at no extra cost in the EU, up to 25GB.
#RoamFreely
Replying to @lewisbyers92
Hi Lewis, we're sorry to see that you're currently experiencing issues with the network. In the first instance we'd always recomend checking our service status checker via bit.ly/3VVE277 for any information about faults that may (cont) bit.ly/3Uc4Rn0 xitter.cf/messages/compose?recip…
Replying to @BantheGoldKit
Hi there, thanks for getting in touch. We're sorry to hear about the signal issues you're facing. We'd recommend checking our signal status checker via bit.ly/4BnRnFo for live updates of any signal problems that may be happening (cont) bit.ly/4dVOHon xitter.cf/messages/compose?recip…
Replying to @finndonn
Hi Paul, we're sorry to hear that you're still experiencing ongoing signal issues. If you wish, please send us a DM via the link below so we can investigate further. xitter.cf/messages/compose?recip…
Replying to @BrummyBoy13
Hi Pete, we're sorry to hear that what you were offered to upgrade would lead to you paying more. Could you please DM us so we can assist you further. Thank you. xitter.cf/messages/compose?recip…
Replying to @vmanderton
We completely understand, but if you wish for us to support you further via this channel, we ask that you DM us again so we can provide you with further updates. Thank you. xitter.cf/messages/compose?recip…
Replying to @SmithLovelace
Hi, we're sorry to hear you're disappointed with the wait for your pre-order. New device launches can generate exceptionally high demand, which can sometimes impact stock availability and lead times. We appreciate that's frustrating, especially (cont) bit.ly/4kdVLk1
Replying to @Ben_Mycroft
Hi Ben, we're sorry that none of our stores around the Manchester City Centre area currently have stock. Unfortunately due to the high demand of the new Apple devices, any stock the stores receive generally tend to get sold quite quickly. (cont) bit.ly/47UMV3D
Replying to @thealiwrites
Hi Ali, we're sorry to hear you've been experiencing service issues.
Please send us a direct message, and we'll be happy to investigate this further for you and provide an update. Once we have a few more details, we'll take a closer look at what's happening. xitter.cf/messages/compose?recip…
Replying to @vmanderton
Hi Victoria, we're sorry to hear about the billing issue you're facing, could you please send us a DM via the link below so we can look into this further for you? xitter.cf/messages/compose?recip…
Replying to @ceresmony
Thank you for your message, we are very sorry to hear about the issue you are experiencing.
We kindly request that you direct message us, so we can further look into this issue for you.
Thanks xitter.cf/messages/compose?recip…
Replying to @everyopinion01
Hi, we completely understand your frustration and appreciate that it is not ideal to be told a date for delivery, only for this to keep changing. If you'd like to send us a DM, we'd be happy to take a further look into what we can do for you. xitter.cf/messages/compose?recip…
Replying to @monkeymoron
Hi, we're sorry to hear you've been experiencing issues with your local mast. We understand how frustrating this can be.
Please send us a direct message, and we'll be happy to investigate this further for you. We'll check the latest (cont) bit.ly/3UkeAaT
Replying to @jamesdgreen02
We'd be happy to take a look at this for you and check the current status of your delivery. Please send us a direct message, and we'll investigate this further.
Replying to @everyopinion01
Hi there, we're sorry to hear about your experience and understand how frustrating it must be to have the expected delivery date change multiple times. Delivery estimates can sometimes change due to stock availability and demand, however (cont) bit.ly/4epOD0i
Replying to @JohnMcNab1960
Hi John, we're really sorry to hear you're having signal issues. We understand how frustrating that can be.
You can check the latest service status in your area using the link below:
bit.ly/4i02kFz
If you'd like us to take a (cont) bit.ly/4hXcE12
Replying to @ScotlandTheGr8
Hi there, thanks for reaching out. We're sorry to see that you've been unable to log into the Priority app. We'll be happy to take a look into this for you if you're able to DM us. xitter.cf/messages/compose?recip…
Replying to @jonesyboy00
Hi there Phil, we're sorry to see that you weren't able to fully enjoy your freebie. Can you please DM us so we can look into this for you? xitter.cf/messages/compose?recip…
Replying to @jamesdgreen02
Hi James,
Thank you for your message. No, we do not use Relay for home deliveries
Replying to @gorr1877
Hi there, we're sorry you're having trouble updating your tariff. If the website is logging you out when you try to make changes, please try:
- Clearing your browser's cache and cookies.
- Using a different browser or device.
- Ensuring (cont) bit.ly/3VQJHeG