We’re a simple, reliable way to connect Intercom to all the social messaging channels businesses use to talk to their customers.

Remote
Joined March 2019
Our most robust channel to date, #WhatsApp Business API opens up your #Intercom Inbox to the largest social messaging platform on the planet! 🚀 Try our sandbox for free—no credit card required! buff.ly/2xuhSOj
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As an official Business Messages partner with @Google, we launched Google Business Messages for @Intercom last week, allowing your customers to reach out to you directly from Google Search or Google Maps. Here's how to create and connect your account: buff.ly/2Zyw9XX
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Octopods retweeted
Boom! We have been getting a lot of these. 😁
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😍😍😍😍
After over a year of having hundreds of customers using #whatsapp in @intercom , and millions of messages, we are finally launching it out publicly on @ProductHunt! I am so happy to wake up everyday knowing customers love it & are impacted by it. ❤️ producthunt.com/posts/whatsa…
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We just launched our first forever free tool — An Omnichannel Chat Widget for your website that makes it easier for your visitors to reach you on all your social media and chat apps 💬 Check it out on @ProductHunt, and let us know what you think! 🤩👇 producthunt.com/posts/omnich…
Free, forever! 😍😍😍
We started this year thinking seriously on how to give back to the community that supported us and businesses who communicate with their customers on more than one channel, and so we built a forever free Omnichannel Chat Widget for them to use! 😍😍😍 producthunt.com/posts/omnich…
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We are hiring again! 🤩 We'd love to talk to #backend #ruby on #rails #engineers all over the lovely internet! We are a 100% #remote team since day 1 and you'd be working on a new set of amazing challenges! 😍
✨ Want to work as a remote Senior Ruby on Rails Engineer (Europe) at @Octopodsio? 👉 remoteok.io/jobs/103312-remo…
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A very Merry Christmas to each and every one who reads this, from the Octopods team 🎄☃️🎄 May you and your families be warm and safe ❤️
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We are hiring! 😳 We'd love to talk to #frontend #engineers around the internet! We are very #remote friendly too. 😍 #frontenddev #reactjs #VueJS
✨ Want to be a remote Senior Frontend Engineer (Europe) at @Octopodsio? 👉 remoteok.io/jobs/100214-remo…
Octopods retweeted
I know a lot of you commented on this. The good folks at @intercom were able to take great care of us. We got on a monthly plan along with their integration with @Octopodsio we're all good to go! Excited to be building on their platform.
Anyone have a good alternative to @FrontApp? We’re a small team and they won’t let us get what we need without signing an annual agreement...
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There is an ongoing, global outage with WhatsApp Business API that is causing message delivery issues. This is an issue on Facebook's side, affecting all partners, and they are actively investigating the problem. We will update you once we learn more.
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To clarify: It's an ongoing issue that is affecting all partners, but this does NOT mean all systems are down. We'll update when we have more info 😊
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🎉 We've heard word from Facebook today that as of Friday night (11/6), this issue has been mitigated.
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WhatsApp for @Intercom has so far been our most popular channel. Today, we're announcing a brand new $99/mo plan, bringing WhatsApp Business to an even wider audience. This new plan supports various #WhatsApp providers, and is easy to set up. Learn more 👉 buff.ly/2RGADFb
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New to @Intercom + @Octopods and need some help? Introduce yourself over at Interconnected, and check out some of the creative tips and tricks shared by the community! 🥳🥳 👇 bit.ly/2DJWpUP
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Octopods retweeted
🆕 Got questions? We got answers... but so does our community of users Today, we're launching Interconnected 🎉, a place for you to: 🤔 Ask questions 💬 Answer questions 🤝 Make connections 👯‍♂️ Build a community Check it out 👇 inter.com/2R6BKNF
Octopods retweeted
Thank you @intercom for including us in your newsletter! ❤️
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Update: We have fully restored service. Thank you for your patience and support.
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All delayed messages should now be processed as normal. No messages have been lost.
We are experiencing an outage at the moment. Messages are not lost; they are just not being processed. We are working hard to fix this and will update you as soon as possible. Thank you for your patience ❤️
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Update: We've identified the issue and are rolling out a fix.
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