
Journalist @EconomicTimes. JTRC-IIT Kanpur Research Fellow 2023-24. Author: Breaking the Mould: Alternative Schools in India @Westland @earthjournalism fellow
India
Joined July 2011
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Pathetic service @AirIndiaX a 2.5 hour flight delay and no proper communication! Why are your flights delayed everytime?
Kalpana Pathak retweeted
Uttarakhand has built a strong identity as a tourism capital. The next ambition is to turn that strength into broader economic growth.
Pushkar Singh Dhami, Chief Minister, Uttarakhand, outlined the state’s vision in his address on “Uttarakhand’s Next Leap: From Tourism Capital to an Economic Powerhouse” at #ETWLF.
@pushkardhami
#ETWorldLeadersForum
@specfinancegfty @Visa_IND @Suzlon @casagrandhomes @EconomicTimes
Kalpana Pathak retweeted
In a defining moment at #ETWLF, Narendra Modi, Prime Minister of India, delivered the keynote address, sharing his vision for India’s growth journey and the country’s expanding role on the global stage. His address placed India’s ambitions firmly within the global conversation before an audience of business and policy leaders from around the world.
@narendramodi
#ETWorldLeadersForum
@specfinancegfty @Visa_IND @Suzlon @casagrandhomes @EconomicTimes
Kalpana Pathak retweeted
Ethanol blending hit its target 5 yrs early
Govt cites forex savings, farmer benefits, successful trials, stakeholder nods.
Consumers’ outcry: mileage drops, rusted tanks, spoiled injectors, no relief on fuel bill.
Meanwhile the push continues.
Is it surplus-driven or were we and our cars ready? Did we follow a seminal NITI Aayog’s roadmap drawn 5 years ago and succesful and slow adoption examples like Brazil? What can OEMs and OMCs do for customers?
@PathakKalpana and @shallysmohile talk to ForeSee Advisors CEO and former Niti Aayog official Randheer Singh and @bharati_balaji of @DistillersIndia
Links in thread
Kalpana Pathak retweeted
The most radical innovation at Lemon Tree Hotels had nothing to do with room design or pricing. It was about who stood behind the reception desk, who cleaned the rooms, and who served breakfast
In a dialogue between the HR department and the CMD, Patu Keswani, they decided to hire 2 differently-abled people. "It was an experiment. The team was not sure how the new staff members would integrate with the rest of the team or if they could do the job," says Aradhana. The impact of this small gesture was apparent when Mr. Keswani was approached by a very emotional mother of one of these persons with an invitation to attend his wedding. The possibility of this nuptial would have been negligible if the boy had no job. By merely giving an opportunity, everything changed. And, the business continued to gain from the services of 20+ differently-abled resources. Since that day, there has been no looking back.
What started as an experiment evolved into one of the most ambitious inclusion programs in the global hospitality industry. Currently, ~13% of Lemon Tree employees are from this disadvantaged segment of the population, although the company targets and often achieves a rate closer to 20% in many properties.
"This is not charity, it is our business model" became Lemon Tree's mantra. The numbers backed it up. Employees with disabilities showed lower attrition rates (12% v/s industry avg of 50%). They demonstrated higher loyalty, better attendance, and often superior performance in their designated roles. The deaf employees in housekeeping communicated through visual cues and checklists, often resulting in more thorough cleaning. Staff with Down syndrome, working in consistent routines, excelled in laundry and food service roles.
Lemon Tree Hotels has been presented the National Award by the President of India for 'Best Employer of Persons with Disabilities' in 2016 and 2011, and a third National Award in 2012 for being a 'Role Model in providing a Barrier Free Environment to Persons with Disabilities'.
The business case was compelling. In an industry plagued by 50-100% annual turnover, Lemon Tree's inclusive hiring created a stable, dedicated workforce. Training costs dropped. Service consistency improved. And something unexpected happened—guests noticed. The genuine warmth from employees who had been given opportunities they couldn't find elsewhere created an authenticity that no amount of hospitality training could replicate.
The ripple effects went beyond the hotels. Lemon Tree partnered with NGOs to create training programs. They developed visual communication systems that became industry standards. They proved that infrastructure changes for accessibility—ramps, visual alerts, modified workstations—cost less than the savings from reduced turnover.
By making inclusion a business strategy rather than a CSR initiative, Lemon Tree didn't just change lives—it changed the economics of hospitality employment in India.
This is awesome!
Src – Empor top, no reco
Kalpana Pathak retweeted
🚨Ground report: I spent 3 days as a gig worker for Zomato, Blinkit & Swiggy in Delhi.
23 deliveries. 15.5 hours. 105 km.
Total earnings: Rs 782 (Rs 34/hour)
After fuel: ₹532
This is India's convenience economy. A thread on what I learned @IndianExpress
Kalpana Pathak retweeted
Press Club of India expresses anguish against the manner in which the Ministry of Electronics and Information Technology (@GoI_MeitY) notified the Digital Personal Data Protection Rules under the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023).
We hope that better sense prevails and the government provides clear cut exemptions for journalistic purposes from the ambiguous provisions of the DPDP Act, 2023.
@internetfreedom
Kalpana Pathak retweeted
On the night of May 20, 2025, a little girl in a faded pink frock fell asleep on her mother’s lap at Chhatrapati Shivaji Maharaj Terminus. Her parents, simple people from Solapur, had come to Mumbai for her father’s treatment. They were exhausted. Just for a moment, the mother closed her eyes.
When she opened them, her daughter was gone.
Six months.
Six months of walking from police station to police station.
Six months of showing the same crumpled photograph to strangers on trains, in slums, in orphanages.
Six months of the father not sleeping, the mother not eating, both of them growing hollow-eyed, whispering the same name into the dark: “Aarohi… Aarohi…”
In Varanasi, a thousand kilometres away, a tiny girl with no memory of her real name was learning to call herself “Kashi.” She had been found crying near the railway tracks in June, barefoot and terrified. The orphanage gave her food, a bed, and a new name. She smiled easily, because children always do, but sometimes at night she clutched the edge of her blanket and asked for “Aai” — Marathi for mother — and no one understood.
Back in Mumbai, the police refused to close the file. They printed posters with Aarohi’s face, stuck them on every platform from Lokmanya Tilak Terminus to Bhusawal to Varanasi Cantt. They ran newspaper ads, knocked on doors, begged journalists for help. Six months is a long time for hope to stay alive, but some officers carried her photograph in their shirt pockets like it was their own child.
Then, on November 13, a local reporter in Varanasi saw the poster. Something clicked. He had seen a girl who spoke Marathi words in her sleep. He made a phone call.
The next morning, a Mumbai Police inspector sat in front of a laptop in Varanasi and opened a video call. On the screen appeared a little girl in a pink frock — the same colour she was wearing the day she vanished. The mother, standing behind the officer in Mumbai, saw her daughter and collapsed without a sound. The father just kept repeating, “That’s my Aarohi… that’s my baby…”
They flew her back on Children’s Day — November 14.
When the plane landed, the entire Mumbai Crime Branch was waiting. They had bought her balloons and a new frock, sky blue this time. But the moment the little girl stepped out and saw the sea of khaki uniforms, she did something no one expected.
She ran.
Not away — toward them.
Tiny legs pumping, arms outstretched, she threw herself at the nearest officer and laughed — the purest, clearest laugh that had been missing from the world for half a year. The officer, a tough man who had seen everything, felt his eyes burn. He lifted her high, and she wrapped her arms around his neck like he was family.
Her parents were crying too hard to walk. So the policemen carried their daughter to them.
The mother touched her face again and again, as if checking she was real. The father fell to his knees and pressed his forehead to his child’s tiny feet, sobbing words no one could understand except God.
And the little girl? She just kept smiling, looking from her parents to the officers and back again, completely unaware that she had turned an entire police station into a sobbing, laughing, praying family.
Six months of darkness ended in one hug.
Aarohi is home now.
The kidnapper is still out there, but that is tomorrow’s fight.
Today, a mother is singing lullabies again.
Today, a father is smiling in his sleep.
And somewhere in Mumbai, there are policemen who will never forget the weight of a four-year-old girl in their arms — the weight of an entire life returned.
Sometimes the uniform doesn’t just catch thieves.
Sometimes it carries lost children all the way back to their mothers’ hearts.
Kalpana Pathak retweeted
AI Dreamliner June 12 crash: Capt Arvind Sharma speaks to The New Indian Express youtu.be/YPm0gzaCx_U?si=b91k…
Kalpana Pathak retweeted
The Reserve Bank of India has warned that unpredictable weather, floods, and heatwaves hurt India’s agriculture and economy. Key farming states are most affected, impacting rice output and water availability.
Kalpana Pathak retweeted
Bishop Cotton Girls School, Bangalore, celebrates 160 years youtu.be/oKyetImKeWY
Kalpana Pathak retweeted
Why is a proposed legislation upsetting the seamless unity between Architects and Civil Engineers? youtu.be/uJtZx-PZaig?si=1tS4…
Kalpana Pathak retweeted
Eddelu Karnataka – a citizens' collective that played a pivotal role in the BJP’s ouster – said the Congress party must “open its eyes and ears” to the growing public discontent. This warning comes as the Congress is busy celebrating 2-years in power. youtu.be/TZfZZdak0KE
Kalpana Pathak retweeted
White smoke - Black smoke and the Papal election: Archbishop of Bangalore, Peter Machado speaks to Bansy Kalappa, TNIE youtu.be/EVUUUpmVGN8
Kalpana Pathak retweeted
📌📌🚨🚨ET Impact~ Our Tuesday story now official. Gamesa wind turbine biz sold to TPG & friends!
@tpg @Siemens_Energy @Siemens @EconomicTimes #mergers #Acquisitions #PrivateEquity #RenewableEnergy #windfarms
@PathakKalpana
Kalpana Pathak retweeted
🚨🚨📌📌 Scoop alert: @tpg teams up with 2 of the coolest from India Inc for the hottest consortium. Will they now turn around the India turbine biz of @Siemens_Energy @SiemensGamesa. Our newsbreak in @EconomicTimes
@TheRiseFund @PathakKalpana
economictimes.indiatimes.com…
Kalpana Pathak retweeted
Some say fabulous sums of money were spent for the 2024 LS polls, however who spent exactly how much is still a mystery. TNIE speaks to CHRI Director Mr Venkatesh Nayak who carried out an extensive study to unravel this mystery. youtu.be/4A_BptovIYM?si=iQMq…
Kalpana Pathak retweeted
Worrying new year for Great Nicobar island. Says a lot about the Indian government. Bulldozing through a project that one local tribal community (Nicobarese) has opposed and another (Shompen) has no idea about because isolated, making consent impossible.
nicobartimes.com/local-news/…
Kalpana Pathak retweeted
Adani Group lays bricks to buy Heidelberg’s India cement unit for $1.2 bn. Cement #consolidation gather traction in #India- The Economic Times m.economictimes.com/industry…




















