MQU Professor - Consumer Psychology & Marketing research | Stanford Uni Top 2% marketing researcher | Media Commentator | Consultant | Solo-Mum | Views my own
Macquarie University Australia
Joined February 2020
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Peak hour late night shopping #DavidJones Chatswood.
Has news of the collapse frightened consumers off in the middle of the peak festive season trade?
It’s not inconceivable that David Jones may disappear as a part of the Australian vernacular in the future. #retail
Peak late night shopping Thursday night at David Jones, Chatswood Chase.
📌 Good discounts
📌 Ample stock
📌 Beautiful renovated store as part of the broader $625 million transformation of the Chatswood Chase Shopping Centre
Not a lot of customers.
#retail #DavidJones
#DavidJones has brought back the traditional Christmas window display.
It’s an iconic 70 year old tradition for Aussie families. Memories of department store glitz and glamour are made of this.
Throwback pics of my daughter.
Her gen may be the last to remember this. #retail
The collapse of David Jones is a now reality.
It’s the perfect storm.
📌 A market that’s walked away
📌 $95m pre-tax loss
📌 Brand exodus
📌 Aborted deals
Even 40% off can’t get customers in the door and right before the critical Christmas trading period. #DavidJones #retail
David Jones Hornsby store in free fall. Not a single customer.
Mundane format. Boring assortment. A retailer that hasn’t grasped omnichannel to deliver online shopping, social media buzz and unique in-store experience.
Customers have voted with their feet.
#retail #DavidJones
Halloween is over but David Jones is a ghost town 👻
Walked through the Hornsby Sydney store yesterday and couldn’t find a single customer… in any Department, on any level.
26 stores to close reported today. Hornsby one of them.
No surprises here.
#retail #DavidJones
Healthcare AI @ @Macquarie_Uni Research Day yesterday! 🙌🏻
@smr856 presented new research on customer acceptance of artificial intelligence (CAAI) in #retail
Open to collaborations to apply this to patient-facing healthcare as CAAI-Health.
doi.org/10.1016/j.jretai.202…
#Health #AI
Did a spot of shopping to nab some deals at Birkenhead Point over the weekend as Cue and Veronika Maine clear their stock.
Hopefully I love this dress when I give it a run because I bought two of them they were such a bargain 😂
The global resale of fashion alone is projected to be worth $444 billion ($US317b) by 2027.
#Savers has had some backlash today but have to say my Hawaii Savers experience was amazing for the sheer stock and savings - one happy thrifter here! ♻️
abc.net.au/news/2026-09-03/s… #retail
