Tell the @Runkeeper Support Team what troubles you, we're here to help M-F, 9AM-5PM ET.
Boston, MA
Joined June 2012
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Runkeeper Support retweeted
A recent update on certain Android devices has caused a bug affecting users’ GPS tracking. We appreciate your patience as we work to get it fixed. bit.ly/3AGlGr6
Runkeeper Support retweeted
The Runkeeper™ app will be down for maintenance starting Tuesday, April 13 at 2 p.m. ET.
Runkeeper Support retweeted
The ASICS Runkeeper™ app will undergo maintenance from 12-2 p.m. EST on Wednesday, Dec. 16. We appreciate your patience in advance.
Runkeeper Support retweeted
IT HAPPENED! Im a professional athlete! @ASICSamerica and @Runkeeper are paying me to train for a marathon to see if in 12 weeks I can run one below 3 hours and 30 minutes. Read about how this happened: runkeeper.com/cms/stories/i-… and follow my training here: rk.onelink.me/506683561/15c4…
Runkeeper Support retweeted
Starting at 8 p.m. ET, activities will not immediately sync to the web due to planned maintenance. If you’re logged in, they will still be tracked and saved.
Runkeeper Support retweeted
Here's a fun read while we wait for an update from the team at Google. bit.ly/3eEZoeG
Runkeeper Support retweeted
Not seeing your recent Garmin data come through to Runkeeper? Please try disconnecting and reconnecting Garmin and Runkeeper from both sides—this should resolve the issue!
Runkeeper Support retweeted
Update (2/2): We are aware of these issues and want to assure you that we are addressing them and that your Runkeeper data is safe and intact.
Runkeeper Support retweeted
We will update you as soon as maintenance is complete and all issues are resolved. We know this is frustrating and disruptive. We appreciate your understanding as the team works to restore your Runkeeper experience.
Runkeeper Support retweeted
Heads up: We have planned maintenance on 4/9/2020 at 7 p.m. (EDT). Runkeeper should continue recording activities during this time. The data will be available to sync and view once maintenance is complete. Thanks for your patience.
Runkeeper Support retweeted
@RKSupport Big thumbs up to Molly who fixed my account... Super service and speedy replies. 👍🏼
Runkeeper Support retweeted
S/O to @RKSupport for attentive feedback and response. And a great running app: runkeeper.com/
Runkeeper Support retweeted
this letter from a random RunKeeper user made my day. good reminder that thank you's really matter. – at Brookline, MA
Runkeeper Support retweeted
Should you race in costume? Here are 7 tips from the fastest costumed racers: bit.ly/ZThQsx
Runkeeper Support retweeted
@RunKeeper thanks for tracking the entire 24 hour run without a hitch! Awesome app! @RKSupport @RunKeeperUX
Runkeeper Support retweeted
Looks like our servers are back up! Thanks for your patience. If you continue to run into issues, please visit bit.ly/1eooXtV!
Runkeeper Support retweeted
We just crossed the Halfway point for #118forBoston! RT for a chance to win a year of Elite!
bit.ly/1ecyAMb
