Sue Smith OBE Coaching and Consultancy. Retired Exec Chief Nurse /Deputy Chief Executive. Chair, Transform Healthcare Cambodia.
North West of England
Joined December 2012
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Improving healthcare isn’t just about treating patients—it’s about building systems that support quality, safety and continuous improvement. A valuable final day at @UHMBT before the study tour moves to Teesside @THCambodia
#PatientSafety #QualityImprovement #GlobalHealth
Day 4 focused on rehabilitation, health equity and child mental health. Dr Oum Nhel and Dr Sem Chandara explored community-based rehabilitation, inclusive healthcare and early intervention for young people—identifying ideas that could help shape future services in Cambodia.
Day 4: @UHMBT @THCambodia
Yesterday Dr Oum Nhel and Dr Sem Chandara gained valuable insights into community-based rehabilitation, equitable healthcare and early intervention for young people—identifying practical ideas that could help shape future services in Cambodia
Day 3 of @THCambodia
@UHMBT study tour:
Yesterday Dr Oum Nhel and Dr Sem Chandara explored patient safety, incident reporting and clinical audit within the NHS, taking home practical ideas to improve care in Cambodia.
#GlobalHealth #PatientSafety #NHSPaul
Thank you Emma and Sarah at University Hospitals of Morecambe Bay for such a warm welcome to our visiting doctors from Cambodia. A great first day of learning, collaboration and inspiration.
#GlobalHealth #HealthcareLeadership #TransformHealthcareCambodia
Hutton in the Forest - a delightful house and gardens to visit close to Penrith. What a fabulous way to spend a sunny spring day
Cold, grey day at Leighton Moss but still magical. Reeds swaying, birds flitting, friendly ducks waddling up for a stroke. Saw egrets, spoonbills and a camouflaged snipe. Best of all — two hen harriers gliding over the reeds with sheep-dotted hills behind.
Dear British Gas, thank you for sending another 21 letters to add to the 25 you sent 2 days ago and the 17 from last week. I don’t think that 63 letters is enough to drive us or the tenant that doesn’t live here crazy - although we are getting close…. Please desist!
@BritishGas I booked my gas safety check on 21/1/26 and received confirmation.
Since then:📧 2+ emails a day
📬 12 letters through the post (yes, paid postage)
I called to ask if the emails could stop. Apparently they’ll only stop once the check happens - wasteful & expensive!
All based on a true story.
No tenant.
Told them a year ago.
This morning: 25 letters.
Bureaucracy in full flow.
#CustomerService #SystemsFailure #YouCouldntMakeItUp
Transform Healthcare Cambodia sends wishes for lasting peace to our wonderful colleagues, friends and the people of Cambodia
Transform Healthcare Cambodia has temporarily suspended visits due to recent fighting in Battambang. This precaution prioritises volunteer safety. Our commitment to Cambodian healthcare colleagues remains unchanged. Full statement: transformhealthcarecambodia.… 🙏
Skipton in the rain: sheltering in Bizzie Lizzie’s with fish & chips, festive Craven Court, an old-fashioned sweet shop and a dramatic drive home past flooded fields, geese, swans and sunlit hills. Proof that even the wettest days can still feel special. 🌧️🦢✨
This morning by the pool in Cambodia, Tim spotted a vivid green snake on a tree, just feet from where we’d been swimming.
Gardeners snapped a rake removing it, then told us it was a White-lipped Pit Viper – common, highly venomous, and best avoided.
