Official support account for @Turo. For questions or issues: https://xitter.cf/t.co/VK1l2Tbwj6
Joined March 2016
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Hello! We send occasional promotions via email. Send us a message, and we’ll give you more information on promo codes and discounts. -LM
Hello, thank you for alerting us to this. We'll see to it that the relevant team checks it to see if the host is in violation of any of our policies. To get in touch with you and send you an update if needed, we would like to know your complete name and email address. - JB
Hello, Ross. Thanks for reaching out. We're sorry to hear that your trip got cancelled. We're on it. Kindly send us via DM your full name and email address associated with your account so we can check it out. -MD
Hello there. We're sorry to hear that there were issues with your reservation. We're on it. Kindly send us your full name and email address associated with your account so we can check it out. Thank you. -MD
Hello! We send occasional promotions via email. Send us a message, and we’ll give you more information on discounts. -AS
Hi there! We send occasional promotions via email. Send us a message and we’ll give you more info on discounts.-CV
Hi, thanks for reaching out to us. You must make a booking request or have a booked trip with a host before you may contact them. If your decision to book a trip depends on an answer to a question you have, be sure to check the vehicle listing for the information. -WC
If the host accepted your trip request before answering the question, you can cancel the trip and receive a full refund right away. For more info, you can head here: help.turo.com/messaging-your…. -WC
Hi there, Thanks for bringing this to our attention. We're sorry for the inconvenience. For further assistance, please send us your full name and the email address associated with your Turo account. We hope to hear from you soon. -CV
Thanks for keeping us in the loop. We encourage you to send your account details through DM and delete this replied post. We'll continue assisting you from there. -RM
Hi there. Thanks for reaching out, and we're sorry to hear about the guest's feedback. We'll look into this further. Please provide your full name and the email address associated with your Turo account. -CC
Hello. Thanks for bringing this to our attention. We're sorry to hear that you want to remove your car from our platform because of what happened. Please send us a DM, and we'll review this for you. Thank you. -CC
Hi, Thanks for reaching out to us. We understand how you feel about the trip fees. The price is determined by the car you select, the protection plan you buy, whether you add extras, and other factors. Head here for more information: help.turo.com/trip-costs-Syx…
Hi, Thanks for reaching out to us. We understand how you feel about the trip fees. The price is determined by the car you select, the protection plan you buy, whether you add extras, and other factors. Head here for more information: help.turo.com/trip-costs-Syx… -CV
Hi. We're sorry to hear that you feel this way about our service. Kindly send us a DM with your full name and the email address associated with your Turo account so that we can further assist. -ML
Hello. Thank you for reaching us. We apologize for any inconvenience it may have caused. Please provide us with your full name and email address associated with your Turo account for us to investigate further. -JB
Hi again, we're sorry for the delay. Upon checking your account, one of our associates sent you an email and asked for additional information for further investigation. We suggest checking your inbox for more details. Thank you! -CV
Hi! We would like to inform you that adding an additional driver should also meet the age requirements to get approved. Please see this link to see the requirements for adding an additional driver. help.turo.com/adding-a-drive…. Thank you. -CT
Hi! We appreciate your interest. Please see this link on how to get approved to drive and verify your account. help.turo.com/getting-approv…. If you have other questions, please let us know. Thank you. -CT
Hi there, thanks for choosing Turo! As of the moment, we don't have any promotional codes. For more information on the promotions and discounts, please refer to this link: help.turo.com/promotions-and…. Have a great day ahead! -CV