ilyana

Mental is struggling rn, stress is at an all time high, EUI feature requests are pouring in at an unfathomable rate (avg 1000+ per month), then tonight I find out someone yelled at an EUI support team member cuz they felt their feature request wasn’t being prioritized enough. I REALLY need people to get some perspective here or I will lose it lol. Bringing any kind of entitlement attitude to a FREE WoW addon is absolute insanity. EllesmereUI has no paywalls, no sponsors, no website ads, no partnerships, and no funding beyond one time donations. CurseForge payouts barely reach $200 a month LOL. I’ve poured every waking moment of mine into this project for 9 months, to the point where I barely have time to stream anymore, which is literally supposed to be my job. Many support team members have taken days off of work just to help with support during intense times. So when someone comes in feeling entitled to a feature they want (usually something super niche that they try to say everyone needs) and gets pissed at a support team member over it, it’s incredibly fucked. EUI will always remain completely free and unpaywalled, but in return I need patience and understanding for both myself and my support staff. With thousands of requests and reports coming in every month, some things are inevitably going to get missed, and many feature requests won’t be implemented. That’s just the reality of maintaining a project of this size with the time and resources available. Finally, just remember that every single person helping with support is a volunteer giving up their own free time to help this community. They don’t get paid, they don’t owe anyone anything, and they absolutely do not deserve to be yelled at because someone’s feature request hasn’t been addressed. It’s honestly ridiculous that this even needs to be said. TLDR: Don’t ever yell at EUI staff members, and don’t act entitled over a FREE WoW addon. Just basic human decency please, be kind